The stay was nice and comfortable , rooms and bathrooms were clean , I didnt get to explore facilities or the restaurant much however the team was kind and accomodating.

Cleanliness good unfortunately I feel that it should not always be card when you purchase something. I feel it’s wrong to charge for ice One pound 50. in the lounge downstairs is very comfortable and relax for the customers.

Cleanliness good unfortunately I feel that it should not always be card when you purchase something. I feel it’s wrong to charge for ice One pound 50. in the lounge downstairs is very comfortable and relax for the customers.

Nice clean and friendly stadf

Nice clean and friendly stadf

VERY NOISY AND WINDOWS DONT SHUT PROPERLY

VERY NOISY AND WINDOWS DONT SHUT PROPERLY

We booked 2 double supreme rooms, however they were on the 3rd floor and the lift was out of order which is an issue for me as I have mobility issues. They then said they would give us 2 rooms on the ground floor but they will not be superior so they will give extra facilities to make up the difference. We didnt receive all of the extra facilities to make up for the downgrade of the rooms and we were given rooms on the 1st floor leaving me with no choice but to go up the stairs! On top of that in our room one of the lights was not working and we had no remote! Really disappointed with the service received and still waiting for the manager to get back to me with some sort of compensation!

We booked 2 double supreme rooms, however they were on the 3rd floor and the lift was out of order which is an issue for me as I have mobility issues. They then said they would give us 2 rooms on the ground floor but they will not be superior so they will give extra facilities to make up the difference. We didnt receive all of the extra facilities to make up for the downgrade of the rooms and we were given rooms on the 1st floor leaving me with no choice but to go up the stairs! On top of that in our room one of the lights was not working and we had no remote! Really disappointed with the service received and still waiting for the manager to get back to me with some sort of compensation!

Basic but very clean. Lovely bathroom (super clean)!but only 2 towels. Coffee and tea supplies also a bit stingy. Comfy bed. Pillows were hard and wifi really poor but for a budget stay it was fine.

Basic but very clean. Lovely bathroom (super clean)!but only 2 towels. Coffee and tea supplies also a bit stingy. Comfy bed. Pillows were hard and wifi really poor but for a budget stay it was fine.

I will highly recommend this hotel to anyone. Very good value for money. Staff were very helpful and attentive. Big appreciation for Nasir who was very kind and helpful.

I will highly recommend this hotel to anyone. Very good value for money. Staff were very helpful and attentive. Big appreciation for Nasir who was very kind and helpful.

Nice place lovely member of staff last night in the bar he went above and beyond to make me and my partner had a lovely night downstairs in the bar , will be back again thanks again

Nice place lovely member of staff last night in the bar he went above and beyond to make me and my partner had a lovely night downstairs in the bar , will be back again thanks again

Lift wasn’t working, this appears to be an ongoing issue looking at reviews. Limited breakfast options.

Lift wasn’t working, this appears to be an ongoing issue looking at reviews. Limited breakfast options.

My wife and I recently visited Birmingham and decided to lodge at HC. We enjoyed our stay and staff were very helpful. The lift was faulty when we visited but the staff was kind enough to allow us leave our baby's buggy with them.

All the staff were wonderful and made us feel very welcome. They were particularly welcoming to our little one, who was very fond of waving at everyone and chatting - and they adapted the menu for her dinner, which was very much appreciated. Thank you all so much! I was visiting with my wife and little one for an exam nearby, and the staff members made the whole experience stress-free and enjoyable.

My wife and I recently visited Birmingham and decided to lodge at HC. We enjoyed our stay and staff were very helpful. The lift was faulty when we visited but the staff was kind enough to allow us leave our baby's buggy with them.

All the staff were wonderful and made us feel very welcome. They were particularly welcoming to our little one, who was very fond of waving at everyone and chatting - and they adapted the menu for her dinner, which was very much appreciated. Thank you all so much! I was visiting with my wife and little one for an exam nearby, and the staff members made the whole experience stress-free and enjoyable.

Lift was not working, room was clean and tidy. Car parking is limited and spaces very tight. I had to clamber across to the passenger side to access my vehicle when leaving.

Lift was not working, room was clean and tidy. Car parking is limited and spaces very tight. I had to clamber across to the passenger side to access my vehicle when leaving.

Area outside property was fairly loud, and room had no fridge/ access to drinking water. Other than that everything was great!

Area outside property was fairly loud, and room had no fridge/ access to drinking water. Other than that everything was great!

Enjoyable stay - we weren’t there long but very convenient for the Utility arena

Enjoyable stay - we weren’t there long but very convenient for the Utility arena

Very good

Very good

Good location and reasonable hotel. Lift was broken. Staff friendly and breakfast was reasonable with items renewed. Only downside was that the walls are very thin and therefore noise is an issue if you are an early sleeper.

Good location and reasonable hotel. Lift was broken. Staff friendly and breakfast was reasonable with items renewed. Only downside was that the walls are very thin and therefore noise is an issue if you are an early sleeper.

Hotel was great. Lift was out of order which wasnt great but we managed the stair. Was our 2nd time at the hotel. The location is great and has parking. Rooms are clean and tidy. Would recommend