I chose this hotel because of the location and budget friendly. Pros. Friendly staff, easy public transports, and tour facilities Con. Bathroom has no shower curtain, bathroom door needs to be tinted.

Room was fine. Welcoming and accommodating staff. Good breakfast with a number of choices. Area around the hotel is trash filled, dirty and run down and this appears to be the case throughout the city.

Room was fine. Welcoming and accommodating staff. Good breakfast with a number of choices. Area around the hotel is trash filled, dirty and run down and this appears to be the case throughout the city.

We stayed at the hotel for 2 nights and the woman who helped us at check-in was not very friendly. Seeing that we arrived with suitcases and were hot, she didn't even come out and said in a rude manner that we must pay the hotel fee right now. She handed over the key, indicated where the elevator was and that was it. I'm not asking for a party every time a guest arrives but empathy would be great for us visitors. Then we asked for a fan and she sent a technician to check the a/c who said it was working fine but I needed a fan because the heat was really horrible. This technician said she would call us in 2 minutes and she never called. When her shift changed we called again and the gentleman who helped us was very friendly and efficient. The breakfast is good but they limit it because they have a gentleman who serves you, they don't let you use the tables unless it's with small trays...I felt like I was in a military dining room. There is a restaurant in the hotel for dinner but it is closed so there are no places to eat in the area and really because it is right next to the Central Station it is not very pleasant to walk around, it is unsafe.

We stayed at the hotel for 2 nights and the woman who helped us at check-in was not very friendly. Seeing that we arrived with suitcases and were hot, she didn't even come out and said in a rude manner that we must pay the hotel fee right now. She handed over the key, indicated where the elevator was and that was it. I'm not asking for a party every time a guest arrives but empathy would be great for us visitors. Then we asked for a fan and she sent a technician to check the a/c who said it was working fine but I needed a fan because the heat was really horrible. This technician said she would call us in 2 minutes and she never called. When her shift changed we called again and the gentleman who helped us was very friendly and efficient. The breakfast is good but they limit it because they have a gentleman who serves you, they don't let you use the tables unless it's with small trays...I felt like I was in a military dining room. There is a restaurant in the hotel for dinner but it is closed so there are no places to eat in the area and really because it is right next to the Central Station it is not very pleasant to walk around, it is unsafe.

Very nice hotel, spacious, bright room. However I give it a 3 star overall, because the walls were very thin. Every morning I could hear the person in the next room when they use their toilet. The loud sounds of water and the usage of the bathroom facilities kept waking me up a lot earlier than I'd like to. And for me sleep is very important, especially on a holiday, disturbing my sleep results in deduction of 2 stars. However everything else about the hotel is perfectly fine.

Very nice hotel, spacious, bright room. However I give it a 3 star overall, because the walls were very thin. Every morning I could hear the person in the next room when they use their toilet. The loud sounds of water and the usage of the bathroom facilities kept waking me up a lot earlier than I'd like to. And for me sleep is very important, especially on a holiday, disturbing my sleep results in deduction of 2 stars. However everything else about the hotel is perfectly fine.

Very close to napoli centrale for train travellers very clean hotel helpful starr

Very close to napoli centrale for train travellers very clean hotel helpful starr

Hotel itself was wonderful. Well organized, staff helpful, clean rooms, and a nice bar. But napel is not the nicest place to visit but Was fine to spend two nights to pass by. Busy area but extremely convenient to station and airport.

Hotel itself was wonderful. Well organized, staff helpful, clean rooms, and a nice bar. But napel is not the nicest place to visit but Was fine to spend two nights to pass by. Busy area but extremely convenient to station and airport.

Good

Good

Really close to the train station is what we desired. Although you need to walk through a couple “sketchy” blocks to get to the historic areas, if you are used to big cities this should be an issue. The hotel was really nice for the price. The rooms are a little small but comfortable (we had a quadruple room). The bar and lobby area was nice to sit and play cards and have a drink or two. Staff were exceptionally nice and helpful. I would stay here again.

Really close to the train station is what we desired. Although you need to walk through a couple “sketchy” blocks to get to the historic areas, if you are used to big cities this should be an issue. The hotel was really nice for the price. The rooms are a little small but comfortable (we had a quadruple room). The bar and lobby area was nice to sit and play cards and have a drink or two. Staff were exceptionally nice and helpful. I would stay here again.

I would have given all 5 stars but our shower drain was draining super slowly. We would forget to inform the front desk about this as we rushed out every day to our scheduled activities and would arrive super tired so would forget to tell the front desk about this. Otherwise I assume they would have fixed it. Other than that minor inconvenience, everything else was good: clean, convenient (5 minutes or less walk to main train starion), close to some great bakeries and coffee places, and staff was friendly. The Metro was also in the main train station so it was so nice to take it to the main attractions. The old downtown area was a short walk away too.

A beautiful old classic very well maintained.

A beautiful old classic very well maintained.

I would have given all 5 stars but our shower drain was draining super slowly. We would forget to inform the front desk about this as we rushed out every day to our scheduled activities and would arrive super tired so would forget to tell the front desk about this. Otherwise I assume they would have fixed it. Other than that minor inconvenience, everything else was good: clean, convenient (5 minutes or less walk to main train starion), close to some great bakeries and coffee places, and staff was friendly. The Metro was also in the main train station so it was so nice to take it to the main attractions. The old downtown area was a short walk away too.

Room was good, breakfast was good. Area around the hotel not good.

Room was good, breakfast was good. Area around the hotel not good.

Close to rail station…convenient, but not the nicest in terms of cleanliness and safety.

The property itself was beautiful and all the staff were very kind. It is right across from the train station which is very clean and has plenty of amenities and security inside, however the street between the two is very dirty and is a regular homeless spot.

Close to rail station…convenient, but not the nicest in terms of cleanliness and safety.

The property itself was beautiful and all the staff were very kind. It is right across from the train station which is very clean and has plenty of amenities and security inside, however the street between the two is very dirty and is a regular homeless spot.

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Our room was in a very old building (16th century?) so that was awesome. Fairly comfortable room with a shared toilet. Room came with a fan,safe,kettle, and wifi was good. Limited amenities. Only packages of instant coffee in breakfast room. No fridge. Many stairs. Location was perfect.

Our room was in a very old building (16th century?) so that was awesome. Fairly comfortable room with a shared toilet. Room came with a fan,safe,kettle, and wifi was good. Limited amenities. Only packages of instant coffee in breakfast room. No fridge. Many stairs. Location was perfect.

Great location. Quiet and clean rooms.

The room was like a cupboard, very small. The was no bottled water or tea making facilities. The bed was awful and sleeping on the floor was more comfortable. Terrible breakfast and not great service. We left early as it was so bad. It felt like we were given the worse room possible.

The room was like a cupboard, very small. The was no bottled water or tea making facilities. The bed was awful and sleeping on the floor was more comfortable. Terrible breakfast and not great service. We left early as it was so bad. It felt like we were given the worse room possible.