This hotel was awesome! Had our mini Honeymoon and couldn't have asked for a better service. They were super accommodating and even provide us with a free upgrade!

This hotel was awesome! Had our mini Honeymoon and couldn't have asked for a better service. They were super accommodating and even provide us with a free upgrade!

The hotel was beautiful and the room very cozy.

Beautiful hotel. Excellent service. Only complaint was that the room was very dark--just one bedside lamp and another small reading lamp at the far corner of the room. Also, sauna closes really early at 6:00, which makes it impossible to use for anyone that is working during the day.

Beautiful hotel. Excellent service. Only complaint was that the room was very dark--just one bedside lamp and another small reading lamp at the far corner of the room. Also, sauna closes really early at 6:00, which makes it impossible to use for anyone that is working during the day.

Hotel was clean and well kept. Rooms were comfortable. Was unable to access the spa either. It's hugely popular or understaffed. Overall a good experience

Hotel was clean and well kept. Rooms were comfortable. Was unable to access the spa either. It's hugely popular or understaffed. Overall a good experience

Great location. We liked being able to walk around Old Port and not have to take the car and pay for additional parking. Parking here is valet only at $30 a night but is accessible 24 hrs. No free breakfast is offered. They have a restaurant inside that offers breakfast, lunch, and dinner. The hotel itself was older but fairly well kept. They give you traditional heavy keys instead of key cards which was kind of annoying to carry around. Lastly, our air conditioning did not work. No cold air would come out, even after asking the front desk to reset it, the temperature did not change. It was uncomfortable to have to sleep in a 74 degree room 2 nights in a row. The only good thing is they did provide us with box fans to help, which did make it a little better. We were not told about this at first, but they do have free water bottles near the entrance that you can have. Overall, it was an okay stay, but would not stay here again due to the air conditioning issues.

Great location. We liked being able to walk around Old Port and not have to take the car and pay for additional parking. Parking here is valet only at $30 a night but is accessible 24 hrs. No free breakfast is offered. They have a restaurant inside that offers breakfast, lunch, and dinner. The hotel itself was older but fairly well kept. They give you traditional heavy keys instead of key cards which was kind of annoying to carry around. Lastly, our air conditioning did not work. No cold air would come out, even after asking the front desk to reset it, the temperature did not change. It was uncomfortable to have to sleep in a 74 degree room 2 nights in a row. The only good thing is they did provide us with box fans to help, which did make it a little better. We were not told about this at first, but they do have free water bottles near the entrance that you can have. Overall, it was an okay stay, but would not stay here again due to the air conditioning issues.

It was relaxing. A little noisy in the morning, but we like to sleep in. Staff was very helpful and friendly.

It was relaxing. A little noisy in the morning, but we like to sleep in. Staff was very helpful and friendly.

This hotel was beautiful and in the perfect location, within walking distance of shops, restaurants and our excursions. Highly recommended.

This hotel was beautiful and in the perfect location, within walking distance of shops, restaurants and our excursions. Highly recommended.

My wife and I stayed here for several days and interacted with about a half dozen employees who were all exceptional. From the front desk attendants to the shuttle driver, everyone was helpful, friendly, and professional. The room was nice enough and clean, no complaints, and the location couldn't be better. We didn't pay for parking, but instead used street parking and it worked great. That said, your milage may vary depending on day of the week, season, etc. Would definitely stay at this hotel again if I'm in Portland.

My wife and I stayed here for several days and interacted with about a half dozen employees who were all exceptional. From the front desk attendants to the shuttle driver, everyone was helpful, friendly, and professional. The room was nice enough and clean, no complaints, and the location couldn't be better. We didn't pay for parking, but instead used street parking and it worked great. That said, your milage may vary depending on day of the week, season, etc. Would definitely stay at this hotel again if I'm in Portland.

This is an upscale hotel in a historic old armory that was converted to a hotel. It is in perhaps the most historic section of Portland, walkable to just about everything. In fact, our only "wheels" used during our 3-day stay was to shuttle to and from the train station. Oh...there are 5 trains a day each way between Portland and Boston. It was pricey but so is everything these days. Only down side worth mentioning is that their shuttle does not run between 6:00 AM and 7:30 AM which was when we had to get back to the train station, so we had to take an Uber. Facility was clean, comfortanble, and quiet.

Excellent service from valet to housekeeping! Located in the heart of the Old Port and easily walkable to shops, restaurants and venues.

This is an upscale hotel in a historic old armory that was converted to a hotel. It is in perhaps the most historic section of Portland, walkable to just about everything. In fact, our only "wheels" used during our 3-day stay was to shuttle to and from the train station. Oh...there are 5 trains a day each way between Portland and Boston. It was pricey but so is everything these days. Only down side worth mentioning is that their shuttle does not run between 6:00 AM and 7:30 AM which was when we had to get back to the train station, so we had to take an Uber. Facility was clean, comfortanble, and quiet.

Excellent service from valet to housekeeping! Located in the heart of the Old Port and easily walkable to shops, restaurants and venues.

Always a great stay in the Oldport. We always stay at The Regency any time we’re in town

Loved being in the middle of a very walkable city. Our second stay and we’ll return!

Disappointing, to be totally honest. The hotel just seems like it needs some major investment to bring it up to normal standards of cleanliness and service. Room was dirty, hair throughout (bathroom floor, sheets, towels), carpets liberally stained, mattresses had clearly been replaced with a smaller size mattress but the larger bed platforms remained, and the exposed edges were full of crumbs, dust, hair, etc. Front desk was sometimes staffed, valet parking stand was usually empty and you have to look for someone at the front desk (if present) to contact valet. Under-staffed, in other words. Spa provided good massages, but jacuzzi was closed and the whole thing is on a dank basement floor. Overall it was just unclean and needs help. Location super and totally walkable, but I would not go back, and could not recommend.

Great location. Little dated rooms but well worth the service and location.

The Regency is located in a fantastic central location to all the Old Port has to offer. With clean rooms, a comfortable bed, and intimate spa facilities. We thoroughly enjoyed our stay. The only downfall we experienced was the Ironside Whiskey Bar was closed our entire stay. Very unfortunate as we were looking forward to experiencing that anemity. Overall very happy with our stay, that fact aside.

They had a complementary shuttle from the airport, which was great. I was a late getting into my room because of a stain on the floor that they couldn’t remove so they ended up replacing a piece of the carpet. They compensated my patience with a $50 gift card to the restaurant in the hotel, which was very nice. I scheduled housekeeping every day but one day they did not come so I had to ask for them to come at 5:30 in the afternoon when I returned to my room. Everyone is very friendly. I did not love the bar downstairs. Didn’t really appreciate getting Mustard and plastic packets at a restaurant bar in the hotel. Also, the whiskey bar was closed which I was very disappointed with. I was looking forward to that! Thank you to Sarah for always being there for me.

This is one of my favorite hotels, and right in the heart of Portland. Come here every year. The staff makes it special for us.

This is one of my favorite hotels, and right in the heart of Portland. Come here every year. The staff makes it special for us.

Great location and staff! The room a bit dated.

Loved that they shuttled me to the airport

Clean and close to all.

Loved that they shuttled me to the airport

It was so nice to walk to all shopping and restaurants. Also enjoyed valet parking. Very nice stay.