We loved our stay here. Service was exceptional! Clean and smells so good. Great bar and pool. Easy access to the beach. A sign at the entrance would be helpful as it appears you’re pulling into another hotel. The boardwalk was nice but I wouldn’t venture to the left as we felt an unsafe vibe, but the Marina area was great.

Wonderful stay. Great breakfast. Fabulous pool and very friendly staff.

I recently stayed at Crowne Plaza Vilamoura for a few nights, and while there were some positive aspects, a few issues left me feeling underwhelmed. To start with, I was disappointed to encounter silverfish in the bathroom on multiple occasions. This made the bathroom feel less clean and put a damper on the overall experience. Cleanliness is a basic expectation, and this was definitely below par. Another issue was the EUR 25 deposit required per towel. While I understand the need for security, this seemed excessive, especially for a standard hotel. It felt more like a hassle than a necessity. Finally, the queue at breakfast was quite long each morning. The food was decent, but having to wait so long just to get seated and served was frustrating, especially when trying to start the day on a good note. Overall, while the hotel had some good points, these issues made my stay less enjoyable than I had hoped.

I recently stayed at Crowne Plaza Vilamoura for a few nights, and while there were some positive aspects, a few issues left me feeling underwhelmed. To start with, I was disappointed to encounter silverfish in the bathroom on multiple occasions. This made the bathroom feel less clean and put a damper on the overall experience. Cleanliness is a basic expectation, and this was definitely below par. Another issue was the EUR 25 deposit required per towel. While I understand the need for security, this seemed excessive, especially for a standard hotel. It felt more like a hassle than a necessity. Finally, the queue at breakfast was quite long each morning. The food was decent, but having to wait so long just to get seated and served was frustrating, especially when trying to start the day on a good note. Overall, while the hotel had some good points, these issues made my stay less enjoyable than I had hoped.

It was very confortable, the location is perfect just in front of the beach and near the stores and restaurants. the breakfast had a lot of choices and tasted good. the staff were friendly.

It was very confortable, the location is perfect just in front of the beach and near the stores and restaurants. the breakfast had a lot of choices and tasted good. the staff were friendly.

The carpet on 9th floor hallway need to be change, it is old and smells

The carpet on 9th floor hallway need to be change, it is old and smells

Great hotel and fantastic service from all staff….

Great hotel and fantastic service from all staff….

On the whole, the hotel is ok and the staff are reasonably friendly. The breakfast is good. Cleaning services are a little mediocre. The gym is well equipped. The pool is a bit cold. Charging for the use of the balls for the pool table and for coffee pods in the rooms (for a 5 star hotel), really leaves a bad impression. A very basic knowledge of behavioural science should tell the management that these practices should be revised, as should asking for a deposit to use the towels at the pool. I don’t think customers will have a terrible experience at this hotel, but I personally wouldn’t visit again, or to the Faro region for that matter. Andalusia is much better (far more culture), and cheaper.

On the whole, the hotel is ok and the staff are reasonably friendly. The breakfast is good. Cleaning services are a little mediocre. The gym is well equipped. The pool is a bit cold. Charging for the use of the balls for the pool table and for coffee pods in the rooms (for a 5 star hotel), really leaves a bad impression. A very basic knowledge of behavioural science should tell the management that these practices should be revised, as should asking for a deposit to use the towels at the pool. I don’t think customers will have a terrible experience at this hotel, but I personally wouldn’t visit again, or to the Faro region for that matter. Andalusia is much better (far more culture), and cheaper.

We had a great stay. Enjoyed swimming in both pool and ocean. Spacious room and friendly staff.

We had a great stay. Enjoyed swimming in both pool and ocean. Spacious room and friendly staff.

The property offered everything we needed and more. The amazing swimming pool was awesome. Staff were friendly and helpful. Close to the beach restaurants shops and marina A very pleasant stay.

The property offered everything we needed and more. The amazing swimming pool was awesome. Staff were friendly and helpful. Close to the beach restaurants shops and marina A very pleasant stay.

Had a wonderful stay with family.Exellent facilities for all.Lounge open till 11 with exellent food.Beach access with kiddy pools.Will definitely stay again!!

Had a wonderful stay with family.Exellent facilities for all.Lounge open till 11 with exellent food.Beach access with kiddy pools.Will definitely stay again!!

Our experience at the Crowne Plaza, Vilamoura, was generally positive. The staff demonstrated friendliness and helpfulness, and the hotel offers comprehensive facilities. However, there are notable areas for improvement: Despite its 5-star rating, the hotel’s cleanliness fell short of expectations. Notably, the outdoor pool requires attention (there was even a deceased fish at the bottom). Frequent calls to reception were necessary due to housekeeping oversights. Insufficient towels, face towels, and water bottles were recurring issues, although room cleaning remained satisfactory. The restaurant’s dinner service left room for improvement. Fortunately, the abundance of dining options in the area mitigated this concern. The kids’ pool was uncomfortably cold during cooler days, prompting us to use the larger pool instead. On a positive note, the hotel’s location is exceptional, mere steps from the beach and a convenient 15-minute walk to the Marina. The breakfast selection is commendable, and the Spa, while pleasant, could benefit from additional attention, similar to the outdoor pool.

Our experience at the Crowne Plaza, Vilamoura, was generally positive. The staff demonstrated friendliness and helpfulness, and the hotel offers comprehensive facilities. However, there are notable areas for improvement: Despite its 5-star rating, the hotel’s cleanliness fell short of expectations. Notably, the outdoor pool requires attention (there was even a deceased fish at the bottom). Frequent calls to reception were necessary due to housekeeping oversights. Insufficient towels, face towels, and water bottles were recurring issues, although room cleaning remained satisfactory. The restaurant’s dinner service left room for improvement. Fortunately, the abundance of dining options in the area mitigated this concern. The kids’ pool was uncomfortably cold during cooler days, prompting us to use the larger pool instead. On a positive note, the hotel’s location is exceptional, mere steps from the beach and a convenient 15-minute walk to the Marina. The breakfast selection is commendable, and the Spa, while pleasant, could benefit from additional attention, similar to the outdoor pool.

Overall a very pleasant stay. We will definitely recommend to friends and hopefully come back in the future if we get to visit Portugal again. My highlight of the visit would definitely be the Spa facilities. The outdoor pool was lovely, and very attentive staff, even offering complimentary fruit and drinks. The marina is in perfect walking distance, so many restaurants and bars to choose from.

Overall a very pleasant stay. We will definitely recommend to friends and hopefully come back in the future if we get to visit Portugal again. My highlight of the visit would definitely be the Spa facilities. The outdoor pool was lovely, and very attentive staff, even offering complimentary fruit and drinks. The marina is in perfect walking distance, so many restaurants and bars to choose from.

A real pleasure to stay here. Beautiful surroundings inside and outside. Very well maintained, with helpful staff.

A real pleasure to stay here. Beautiful surroundings inside and outside. Very well maintained, with helpful staff.

we paid for water view, they give us a room on the 1st floor with view to the roof. Not good at all. Was not clean. We need to clean ourself all the drawers. The sink in the bathroom was totally clogged. They don't leave nothing in the fridge for consume.

we paid for water view, they give us a room on the 1st floor with view to the roof. Not good at all. Was not clean. We need to clean ourself all the drawers. The sink in the bathroom was totally clogged. They don't leave nothing in the fridge for consume.

Beautiful hotel with excellent staff. Junior suite was very comfortable with a gorgeous full sea view. We usually stay at the Anantara but this is a new favourite!

Beautiful hotel with excellent staff. Junior suite was very comfortable with a gorgeous full sea view. We usually stay at the Anantara but this is a new favourite!

Have visited this Hotel on several ocassions and never been disapointed. I do think however that the cost of the Spa use should be reconsidered.

Have visited this Hotel on several ocassions and never been disapointed. I do think however that the cost of the Spa use should be reconsidered.

Great service, great location, awesome food and beverages. Awesome pool and cool beach. Rooms were recently renovated and very nice. Nothing bad to say.

Great service, great location, awesome food and beverages. Awesome pool and cool beach. Rooms were recently renovated and very nice. Nothing bad to say.