Quiet and comfortable

Quiet and comfortable

Stay was ok, however room service was a nuisance. Had to stay up to get some work done and was woken up early around 6 and had a knock on the door every hour until 10. Checkout was not until 11 and i was planning to get up and be out by 10:30, but was left extremely annoyed when housekeeping became a nuisance. I understand they like to get the rooms cleaned as quickly as possible but we had told them that we would leave around check out just to have them knock again on the hour until we ended up leaving just to be done with it.

Stay was ok, however room service was a nuisance. Had to stay up to get some work done and was woken up early around 6 and had a knock on the door every hour until 10. Checkout was not until 11 and i was planning to get up and be out by 10:30, but was left extremely annoyed when housekeeping became a nuisance. I understand they like to get the rooms cleaned as quickly as possible but we had told them that we would leave around check out just to have them knock again on the hour until we ended up leaving just to be done with it.

They have the best staff, always welcome people with open arms never snooty and housekeeping is on point. Not the best rooms but definitely the best people you could ever be around in Carlsbad

No problems

No problems

Decent value. Quiet, reasonably comfortable. Good room service and amazing evidence of caring about a customer. A couple of hours after we checked out, we realized that we were missing something. After searching for it among our things, we called and asked if we had left it in our room. We described where it might have fallen out of view. Housekeeping said they had not found anything but someone went back and checked. It wasn’t there, but they sent a text indicating that they couldn’t find it. We later found it under the driver seat of our pickup. That was excellent service — friendly and sincere, not reluctant.