Very friendly

Very friendly

Meget kjipt at hotellgjester må betale for å sitte å spise frokost.

Meget kjipt at hotellgjester må betale for å sitte å spise frokost.

Very clean, excellent location, and had everything as described.

Very clean, excellent location, and had everything as described.

This site was obviously understaffed. The model is set up to minimize staff, but it doesn't work in practice. The dining room staff were called upon to assist check ins. The dining room was understaffed. The staff made a mistake, which I understand. Mistakes happen, particularly when the staffing model inappropriately stretches them. But, we had to ask the staff for information instead of them communicating more directly with us. The result was that we felt like a pain in order to simply get a hot meal over two hours after ordering it. This advertised two dining rooms and that was not true. The parking was horrendous and there didn't seem to be a plan. We would have liked to use the pool and sauna, but the dining debacle took that opportunity from us. It's evident that this is a "start up" and that ownership/management believe that they can get by on minimal staffing. Start ups typically require a heavier leverl of staffing to deal with the inevitable issues. I did communicate our issue to management. I had to ask directly for a response and, now, am waiting for the general manager to get back from vacation. If you go, find another place to eat and park until they get their systems in place.

This site was obviously understaffed. The model is set up to minimize staff, but it doesn't work in practice. The dining room staff were called upon to assist check ins. The dining room was understaffed. The staff made a mistake, which I understand. Mistakes happen, particularly when the staffing model inappropriately stretches them. But, we had to ask the staff for information instead of them communicating more directly with us. The result was that we felt like a pain in order to simply get a hot meal over two hours after ordering it. This advertised two dining rooms and that was not true. The parking was horrendous and there didn't seem to be a plan. We would have liked to use the pool and sauna, but the dining debacle took that opportunity from us. It's evident that this is a "start up" and that ownership/management believe that they can get by on minimal staffing. Start ups typically require a heavier leverl of staffing to deal with the inevitable issues. I did communicate our issue to management. I had to ask directly for a response and, now, am waiting for the general manager to get back from vacation. If you go, find another place to eat and park until they get their systems in place.

Bare minimum service in an atrocious area

Bare minimum service in an atrocious area

Elendige senger.! Dei var rett å slett utslitt.! Burde vært skiftet ut for lenge siden.

Elendige senger.! Dei var rett å slett utslitt.! Burde vært skiftet ut for lenge siden.

Good over all

Good over all

Lovely stay in a beautiful and calm environment We enjoyed it !

Lovely stay in a beautiful and calm environment We enjoyed it !

The digital check in procedure was very unwelcoming. They are just trying to save money by having the guests do everything. Not happy with the way things are going regarding lack of customer service these days.

The digital check in procedure was very unwelcoming. They are just trying to save money by having the guests do everything. Not happy with the way things are going regarding lack of customer service these days.

The room they put me in is HORRENDOUS. I am six foot 1 and can barely get around this room constructed for smurfs. Seriously, people have closets in their houses that are more comfortable.

The room they put me in is HORRENDOUS. I am six foot 1 and can barely get around this room constructed for smurfs. Seriously, people have closets in their houses that are more comfortable.

Elendig frokost-tilbud, lav grad av serviceminded personale i restaurant.

Elendig frokost-tilbud, lav grad av serviceminded personale i restaurant.

Innsjekk og utsjekk måtte vi gjøre selv. Innsjekk gikk bra men utsjekk feilet. Det mangler noe når man må gjøre jobben selv.

Innsjekk og utsjekk måtte vi gjøre selv. Innsjekk gikk bra men utsjekk feilet. Det mangler noe når man må gjøre jobben selv.

Clean, convenient, and spacious place to lay our heads while travelling from the fjords back to Oslo. I’m sure it’s even more fun during ski season!

Clean, convenient, and spacious place to lay our heads while travelling from the fjords back to Oslo. I’m sure it’s even more fun during ski season!

Super

Super

Knøttlite bad, høy pris

Knøttlite bad, høy pris

Accommodation was fine but we were advised at check in that the restaurant was closed for refurbishment

Accommodation was fine but we were advised at check in that the restaurant was closed for refurbishment