This was the fifth time here, was very pleased that Hotel.com offer this hotel

terrible check in. 45 minutes after 4:00 unacceptable.

terrible check in. 45 minutes after 4:00 unacceptable.

The hotel setting is extremely nice, but the hotel is too expensive for what it offers. Carpets are not clean. We asked for a room with low noise, but they gave us a room just above the back door that was noisy, plus the fact that at least 5 separate HVAC units that were within 10 feet of our window & most were on all night. They had many other rooms available, but since we booked on Hotels.com they said that we should have booked with them to get better service; I GUESS! None Sense! There is basically one restaurant at the site & service was basically a disaster! One night most folks were waiting for 1+ hour to get food! Totally not acceptable for a hotel that we paid over $700 for 2 nights! Also, the folks at the hotel never greet anybody & we had to say hello to practically 90% of the staff. This tell me that the issue is with the management of the hotel.

The hotel setting is extremely nice, but the hotel is too expensive for what it offers. Carpets are not clean. We asked for a room with low noise, but they gave us a room just above the back door that was noisy, plus the fact that at least 5 separate HVAC units that were within 10 feet of our window & most were on all night. They had many other rooms available, but since we booked on Hotels.com they said that we should have booked with them to get better service; I GUESS! None Sense! There is basically one restaurant at the site & service was basically a disaster! One night most folks were waiting for 1+ hour to get food! Totally not acceptable for a hotel that we paid over $700 for 2 nights! Also, the folks at the hotel never greet anybody & we had to say hello to practically 90% of the staff. This tell me that the issue is with the management of the hotel.

The venue itself is beautiful. The hotel is iconic in nature. Overall, it needs a redo. I was not advised at check-in that we needed reservations for the restaurant. When we tried to make a reservation at the restaurant, we were told there was no room. We along with the 35 people behind us ended up waiting in the bar for two hours to get served. One bartender was doing everything by himself. We felt very sorry for him. Obviously the resort is understaffed. Funny thing was the two managers we spoke to were not surprised. $400 does not get you much these days. Would not recommend.

The venue itself is beautiful. The hotel is iconic in nature. Overall, it needs a redo. I was not advised at check-in that we needed reservations for the restaurant. When we tried to make a reservation at the restaurant, we were told there was no room. We along with the 35 people behind us ended up waiting in the bar for two hours to get served. One bartender was doing everything by himself. We felt very sorry for him. Obviously the resort is understaffed. Funny thing was the two managers we spoke to were not surprised. $400 does not get you much these days. Would not recommend.

My wife and I had a very good one night stay at the Mountain View Grand Hotel. The room was charming and had great vews of the mountains, and it was especially nice to see the wonderful foliage this time of the year. The hotel staff were polite and courteous. Also, the working farm on the property was fun to vist as it had animals we could watch and learn about.

Excellent situated with a scenic view over the Mountains and the trees with the beautiful foliage. Hotel Lobby and bar area is nice and cosy, hallways and rooms would need some maintenance though. Breakfast buffet is to expensive for the Selektion offered. Can recommend this resort.

Excellent situated with a scenic view over the Mountains and the trees with the beautiful foliage. Hotel Lobby and bar area is nice and cosy, hallways and rooms would need some maintenance though. Breakfast buffet is to expensive for the Selektion offered. Can recommend this resort.

Restored grand hotel did not disappoint. Pay for the view room. Incredible vistas and beautiful art work. We will be back i hope.

Old hotel with great ambience, a great staff, and comfortable beds. I wish we’d had more time to explore the fiber house and other sights. The down side was I had to haul my heavy suitcase up the entry stairs. I survived and enjoyed the rest of my stay!

Old hotel with great ambience, a great staff, and comfortable beds. I wish we’d had more time to explore the fiber house and other sights. The down side was I had to haul my heavy suitcase up the entry stairs. I survived and enjoyed the rest of my stay!

Restored grand hotel did not disappoint. Pay for the view room. Incredible vistas and beautiful art work. We will be back i hope.

This once grand hotel is very impressive from a setting standpoint. Hotel room was satisfactory although quite small. The most disappointing part of our stay was the restaurant, more specifically the wait staff’s lack of attentiveness. And, it took about 20 minutes for waiter to come to our table. It took about an hour from arriving before meal was served. Food quality was acceptable.

The place is pretty plain as a hotel. If you're into nostalgia you may enjoy it, but truth be told, the juice isn't worth the squeeze, at least not for me. For $350/night, I would expect some kind of special experience. There was none to be had.

The place is pretty plain as a hotel. If you're into nostalgia you may enjoy it, but truth be told, the juice isn't worth the squeeze, at least not for me. For $350/night, I would expect some kind of special experience. There was none to be had.

This once grand hotel is very impressive from a setting standpoint. Hotel room was satisfactory although quite small. The most disappointing part of our stay was the restaurant, more specifically the wait staff’s lack of attentiveness. And, it took about 20 minutes for waiter to come to our table. It took about an hour from arriving before meal was served. Food quality was acceptable.

The worst service I've ever received at a resort hotel. Front desk staff was borderline hostile. Onsite restaurant had an hour+ wait on both a Monday and Tuesday night even though only 1/2 the tables were occupied. Took 45 minutes to get a drink from the bar. Was told at check-in breakfast was served beginning at 5am, restaurant staff refused to serve anyone till 7:30.

The worst service I've ever received at a resort hotel. Front desk staff was borderline hostile. Onsite restaurant had an hour+ wait on both a Monday and Tuesday night even though only 1/2 the tables were occupied. Took 45 minutes to get a drink from the bar. Was told at check-in breakfast was served beginning at 5am, restaurant staff refused to serve anyone till 7:30.

It is a luxurious hotel set up in the mountains. Absolutely amazing

It is a luxurious hotel set up in the mountains. Absolutely amazing

They upgraded us to a bigger room to start. The resort has lots of activities we did golfing, disc golfing, Axe throwing, made smores, the farm activities, activity center, etc. Only negative is the dining has a limited menu (at least from my families perspective).

They upgraded us to a bigger room to start. The resort has lots of activities we did golfing, disc golfing, Axe throwing, made smores, the farm activities, activity center, etc. Only negative is the dining has a limited menu (at least from my families perspective).

9/10 stars. Great property overall

The room was immaculate and seeing that this is a very old historic hotel the room was fresh and inviting. The staff was very friendly. The outdoor views were spectacular. We would go back in a minute if we could.

The hotel is lovely, the staff extremely pleasant and the view is spectacular. My only criticism is the food is just ok. It is good but for what they charge, it should be so much more memorable. Overall, really liked it and would go back.

The hotel is lovely, the staff extremely pleasant and the view is spectacular. My only criticism is the food is just ok. It is good but for what they charge, it should be so much more memorable. Overall, really liked it and would go back.

The description on the website of Mountain View Grand Resort leads you to believe that it is a quiet hotel good for a get away for adults. There were many children running around when we were there.

The property is run down the service was horrendous Totally disappointing

The property is run down the service was horrendous Totally disappointing

The description on the website of Mountain View Grand Resort leads you to believe that it is a quiet hotel good for a get away for adults. There were many children running around when we were there.