Great place to stay, easy bus into Cambridge, breakfast was excellent swimming pool was good as well

Great place to stay, easy bus into Cambridge, breakfast was excellent swimming pool was good as well

Communication from reception was awful. Its such a shame as it was a lovely hotel. Service has to be throughout the hotel in order for it to be a successful stay.

Communication from reception was awful. Its such a shame as it was a lovely hotel. Service has to be throughout the hotel in order for it to be a successful stay.

A comfortable, enjoyable stay. The rooms are spacious, have separate showers and baths, breakfast is yummy and at good times, and there are good spa facilities and good gym equipment. A good base for Cambridge and its surroundings.

nice and large rooms with excellent cleanliness

Lovely hotel and great facilities

Good hotel, with buffet breakfast. Staff were friendly. Easy check in/out. Near a bus stop, so easy to get to Cambridge.

Good hotel, with buffet breakfast. Staff were friendly. Easy check in/out. Near a bus stop, so easy to get to Cambridge.

Great stay friendly staff

Great stay friendly staff

The housekeeping was a joke. For a 5 nights stay they never cleaned the bathroom (just changed the towels and the toilet paper) and never changed the bed. They took the garbage from the room though, daily . You have to get used to live in your own dirt. Breakfast was average with limited choices. Restaurant offered outstanding food of superb quality and taste, but the menu was limited. The gym is way above average and top notch for the level of the hotel. The SPA was superb and offered the best in class products. If you want a superior SPA you truly have to struggle to find one. WiFi was excellent and stable. The staff in general was young and inexperienced, but the tried their best.

The housekeeping was a joke. For a 5 nights stay they never cleaned the bathroom (just changed the towels and the toilet paper) and never changed the bed. They took the garbage from the room though, daily . You have to get used to live in your own dirt. Breakfast was average with limited choices. Restaurant offered outstanding food of superb quality and taste, but the menu was limited. The gym is way above average and top notch for the level of the hotel. The SPA was superb and offered the best in class products. If you want a superior SPA you truly have to struggle to find one. WiFi was excellent and stable. The staff in general was young and inexperienced, but the tried their best.

Hotel was good. We had double room no air conditioning luckily it wasn't 30 degrees when we stayed. Apart Morrisons there's nothing walking distance you have to go by car or bus. Spa facilities changing facilities was small. It wasn't in a great condition but it was ok

Lovely hotel for a one night stop. Comfortable room with all amenities. Chose to eat at the restaurant which was quite expensive though very pleasant setting and friendly staff.

Lovely hotel for a one night stop. Comfortable room with all amenities. Chose to eat at the restaurant which was quite expensive though very pleasant setting and friendly staff.

Hotel was good. We had double room no air conditioning luckily it wasn't 30 degrees when we stayed. Apart Morrisons there's nothing walking distance you have to go by car or bus. Spa facilities changing facilities was small. It wasn't in a great condition but it was ok

We took a dog, paid £25 a night, was given no facilities for dog, such as bowl, dog bed ect. The room was so hot didn't sleep first night, asked for fan and non showed up, got one the second night after asking again. The extractor fan in bathroom didn't work, so all the hot steam would go into the room. Was told that that maintenance isn’t working on every day we asked about it, which was Friday, Saturday and Sunday. Was given no option to change rooms to make the stay more comfortable. Would not think this is a 4 star hotel.

The room got quite warm, lack of air conditioning or a fan and only being able to open the window slightly due to the window lock didn’t help to cool it down! The fridge in the room didn’t work, but other than that the room facilities were nice and included anything that you needed. The spa facilities were okay - they were clean.

The room got quite warm, lack of air conditioning or a fan and only being able to open the window slightly due to the window lock didn’t help to cool it down! The fridge in the room didn’t work, but other than that the room facilities were nice and included anything that you needed. The spa facilities were okay - they were clean.

We took a dog, paid £25 a night, was given no facilities for dog, such as bowl, dog bed ect. The room was so hot didn't sleep first night, asked for fan and non showed up, got one the second night after asking again. The extractor fan in bathroom didn't work, so all the hot steam would go into the room. Was told that that maintenance isn’t working on every day we asked about it, which was Friday, Saturday and Sunday. Was given no option to change rooms to make the stay more comfortable. Would not think this is a 4 star hotel.

I stayed here for a business event in Cambridge- decent hotel with plenty of space in the room and everything you need. The only minor downside was there was nobody on reception early check out as the night porter was busy getting himself a coffee and was quite rude, but let’s be honest we all have bad days Little bit further from town than I needed and could probably have for somewhere more central with the money it cost in taxis but that’s my bad planning.

I stayed here for a business event in Cambridge- decent hotel with plenty of space in the room and everything you need. The only minor downside was there was nobody on reception early check out as the night porter was busy getting himself a coffee and was quite rude, but let’s be honest we all have bad days Little bit further from town than I needed and could probably have for somewhere more central with the money it cost in taxis but that’s my bad planning.

Nice hotel and friendly staff. Windows and mirrors in need of a clean. Wouldn’t expect to see cobwebs

Nice hotel and friendly staff. Windows and mirrors in need of a clean. Wouldn’t expect to see cobwebs

We had a 2 night stay whilst in Cambridge and was hoping to have a day of spa treatments and using the facilities but not really a lot of choice with treatments. Everything was approx £100 not really suitable to create your own experience. Pool etc was extremely busy with general public paying members. Our view from the room was a flat top roof but the room itself was fine. Hotel and customer service was wonderful.

Lovely place overall, the area near lake could have been abit more tidier. Grass cut etc. Would recommend though.

Lovely place overall, the area near lake could have been abit more tidier. Grass cut etc. Would recommend though.

We had a 2 night stay whilst in Cambridge and was hoping to have a day of spa treatments and using the facilities but not really a lot of choice with treatments. Everything was approx £100 not really suitable to create your own experience. Pool etc was extremely busy with general public paying members. Our view from the room was a flat top roof but the room itself was fine. Hotel and customer service was wonderful.

Had a fantastic stay here, food amazing. Service at Breakfast was too efficient as cleared away table before we'd even finished, even took my phone and key card while i was refilling my coffee!!! overall brilliant hotel

Had a fantastic stay here, food amazing. Service at Breakfast was too efficient as cleared away table before we'd even finished, even took my phone and key card while i was refilling my coffee!!! overall brilliant hotel

Booked a twin, was given a twin… not perfect