Was able to check into our room for an earlier arrival which was fantastic. Was attending a 3pm hockey game so nice to have access to the room before the game. Free self parking and free shuttle service back and forth to Little Ceasars Arena was a great bonus. Now to the frustrating part, we were located beside a room where loud talking and loud music was playing all night. Going in and out of hotel room, letting the door bang. Started at 930pm which I understand is still earlier. Called the front desk at 11:50 pm from our room phone, kept getting putting on 2 min holds for about 15 mins, so had to use my cell phone to call the front desk. Was told that they noise policy does not start until 12am and to call back. 10 mins?? Thankfully just after 12, guests left and music stopped. Went to sleep, but was awoken many times throughout the night by the music playing again. Finally called front desk again at 6am to ask if they could attend the room and access the noise level. Music continued. So unfortunately we did not get back to sleep and started our day. Had high hopes for this property and most of these hopes were met. But unfortunately we got placed beside a room with inconsiderate guests that made our sleeping experience awful.

Was able to check into our room for an earlier arrival which was fantastic. Was attending a 3pm hockey game so nice to have access to the room before the game. Free self parking and free shuttle service back and forth to Little Ceasars Arena was a great bonus. Now to the frustrating part, we were located beside a room where loud talking and loud music was playing all night. Going in and out of hotel room, letting the door bang. Started at 930pm which I understand is still earlier. Called the front desk at 11:50 pm from our room phone, kept getting putting on 2 min holds for about 15 mins, so had to use my cell phone to call the front desk. Was told that they noise policy does not start until 12am and to call back. 10 mins?? Thankfully just after 12, guests left and music stopped. Went to sleep, but was awoken many times throughout the night by the music playing again. Finally called front desk again at 6am to ask if they could attend the room and access the noise level. Music continued. So unfortunately we did not get back to sleep and started our day. Had high hopes for this property and most of these hopes were met. But unfortunately we got placed beside a room with inconsiderate guests that made our sleeping experience awful.

Bathroom shower had a big clump of hair in it ! They should make sure room is cleaned properly before they leave!!!

Bathroom shower had a big clump of hair in it ! They should make sure room is cleaned properly before they leave!!!

Great service, Great view, Allot of fun!

Great service, Great view, Allot of fun!

Very friendly staff for the most part. Room was clean and the bathroom was very nice and relaxing tub. Around the edges of the room could use a good cleaning notice because that part of my job. I notice a lot others would not but overall nice stay and appreciate the transportation to the concert and back.

Very friendly staff for the most part. Room was clean and the bathroom was very nice and relaxing tub. Around the edges of the room could use a good cleaning notice because that part of my job. I notice a lot others would not but overall nice stay and appreciate the transportation to the concert and back.

Stay was over all good. Some down sides: Main light in hotel room was burned out and needed to use cellphones to find any light switch. Nightstand drawer was broken and the handles had all kind of “stuff” on them. The comforter was stained. If we stay again I would definitely request another room.

Stay was over all good. Some down sides: Main light in hotel room was burned out and needed to use cellphones to find any light switch. Nightstand drawer was broken and the handles had all kind of “stuff” on them. The comforter was stained. If we stay again I would definitely request another room.

Stay had the potential to be awesome. Unfortunately at 10 pm we had to depart as our Daughter became very I’ll.

I guess my expectations were too high. I don’t know what I was expecting but that was it. There were patrons who were blasting music in rooms.

I guess my expectations were too high. I don’t know what I was expecting but that was it. There were patrons who were blasting music in rooms.

I always look at reviews first before I book and I seen it was 8.5/10. This was a great experience, and I will be coming back.

Front desk workers were rude, noone greeted us when we approached the desk to check in. They acted as though we were invisible, except there were two workers neither of them busy. Neighboring rooms were having a party all night. And I mean, ALL NIGHT shouting and laughing and slamming doors, loud music, etc. There's no way we were the only ones who heard this. But to my knowledge, no visits from hotel staff to quiet them down. I didn't call the front desk bc I had little faith anyone cared. And one person in my room was sleeping and I didn't want to wake her.

Front desk workers were rude, noone greeted us when we approached the desk to check in. They acted as though we were invisible, except there were two workers neither of them busy. Neighboring rooms were having a party all night. And I mean, ALL NIGHT shouting and laughing and slamming doors, loud music, etc. There's no way we were the only ones who heard this. But to my knowledge, no visits from hotel staff to quiet them down. I didn't call the front desk bc I had little faith anyone cared. And one person in my room was sleeping and I didn't want to wake her.

I always look at reviews first before I book and I seen it was 8.5/10. This was a great experience, and I will be coming back.

Enjoyed our stay. Small beds were our only complaint.

Check-in didn't go well. Most of the staff was unfriendly or disinterested. I was expecting a WAY better experience due to the reviews. The hot water in shower and faucet took forever to heat up. It's not a 4 star hotel.

Check-in didn't go well. Most of the staff was unfriendly or disinterested. I was expecting a WAY better experience due to the reviews. The hot water in shower and faucet took forever to heat up. It's not a 4 star hotel.

Excellent! Parking Structure attached to building. Free Parking with security cameras. Friendly staff at hotel check-in. Wonderful room and super fast check-in.

Enjoyed our stay. Small beds were our only complaint.

Everyone was nice and friendly who I was able to interact with. We had an emergency situation and they handled it perfectly very caring and professional

Everyone was nice and friendly who I was able to interact with. We had an emergency situation and they handled it perfectly very caring and professional

Great stay for my girlfriends bday

We had a good stay. We selected this property due to its proximity to The Masonic Temple. It was an easy walk and staff was helpful in pointing us in the right direction. The room was spacious, comfortable, and laid out well. Nice large towels were much better than the typical hotel towels. Makeup mirror in the bathroom was appreciated also. We didn't use the bathtub, only the shower, but it's a nice deep soaking tub.

We had a good stay. We selected this property due to its proximity to The Masonic Temple. It was an easy walk and staff was helpful in pointing us in the right direction. The room was spacious, comfortable, and laid out well. Nice large towels were much better than the typical hotel towels. Makeup mirror in the bathroom was appreciated also. We didn't use the bathtub, only the shower, but it's a nice deep soaking tub.

Great stay for my girlfriends bday

Great experience. Staff were very friendly and helpful. Very large clean rooms and comfortable beds

Great experience. Staff were very friendly and helpful. Very large clean rooms and comfortable beds

I had a good stay my son enjoyed himself as well as i did

I had a good stay my son enjoyed himself as well as i did