We booked the family suit and a double room for my parents. Very nice and clean. The suit was perfect for my husband and kids. I would recommend that suit (apartment) if you have kids as you have a full kitchen. Parking across the street, belongs to the hotel, available for a small fee. Close to everything in walking distance. A great value.

Friendly staffs

Friendly staffs

Very nice hotel right in city center, close to everything. We had a studio room outside in the courtyard. It was very loud in am from others walking about and talking super loud. If we had windows open which we did as there is no ac. The voices travel a lot. The smell of cigarettes was bad too. Other guests and employees smoking near open windows. Other than that the place was easy to check in and very clean and comfortable. Right next to Porta Nigra.

Very nice hotel right in city center, close to everything. We had a studio room outside in the courtyard. It was very loud in am from others walking about and talking super loud. If we had windows open which we did as there is no ac. The voices travel a lot. The smell of cigarettes was bad too. Other guests and employees smoking near open windows. Other than that the place was easy to check in and very clean and comfortable. Right next to Porta Nigra.

The location is perfect for a weekend in the city. Located right across from the Porta Nigra! We had a very clean, quiet, spacious apartment, reaching over three stories just for us. Two bedrooms, with very good beds and a very comfortable sofa bed, solid roll down shutters, blocking out light. We had a real kitchen, coffee maker, coffee and tea bags, big fridge and table for four. Even a washing machine was included. At breakfast the nice hostess baked chocolate croissants just for us! Parking spaces were available in the back. The front desk personnel was extremely knowledgeable about Trier, also gave us great suggestions for our travel to Luxemburg. The feeling was modern with a little bit of eighties thrown in. The hotel lobby is only staffed during the day, but uses keyless codes to allow entry to the hotel and individual spaces. We did not need any in-person assistance once we had checked in. We would return to this place anytime!

The location is perfect for a weekend in the city. Located right across from the Porta Nigra! We had a very clean, quiet, spacious apartment, reaching over three stories just for us. Two bedrooms, with very good beds and a very comfortable sofa bed, solid roll down shutters, blocking out light. We had a real kitchen, coffee maker, coffee and tea bags, big fridge and table for four. Even a washing machine was included. At breakfast the nice hostess baked chocolate croissants just for us! Parking spaces were available in the back. The front desk personnel was extremely knowledgeable about Trier, also gave us great suggestions for our travel to Luxemburg. The feeling was modern with a little bit of eighties thrown in. The hotel lobby is only staffed during the day, but uses keyless codes to allow entry to the hotel and individual spaces. We did not need any in-person assistance once we had checked in. We would return to this place anytime!

Hotel is in a great location, close to everything. The steps to the room were inconvenient. The light for the toilet also turned on a noisy extraction fan.

Hotel is in a great location, close to everything. The steps to the room were inconvenient. The light for the toilet also turned on a noisy extraction fan.

The location was great. It is advertised as a smoke free property, but the staff smoked by a window during breakfast and the fumes entered the dining area.

The location was great. It is advertised as a smoke free property, but the staff smoked by a window during breakfast and the fumes entered the dining area.

I like the location and the price was ok for solo business traveler but wifi access did not work and there was nobody to help. The bathroom light switch triggered a very noisy cheap extract fan and the person was a bit curt in the morning. I manage to park in the Mercure hotel parking across for 10 euros a night

I like the location and the price was ok for solo business traveler but wifi access did not work and there was nobody to help. The bathroom light switch triggered a very noisy cheap extract fan and the person was a bit curt in the morning. I manage to park in the Mercure hotel parking across for 10 euros a night

Nice bedroom, very good breakfast and close to the city center.

Nice bedroom, very good breakfast and close to the city center.

Excellent hotel. Clean, amazing location, and breakfast was great. Would stay here again!

Excellent hotel. Clean, amazing location, and breakfast was great. Would stay here again!

Great hotel concept, fantastic location. Hotel has everything that you need for travel.

Great hotel concept, fantastic location. Hotel has everything that you need for travel.

The staff was extremely helpful. We enjoyed being close to the city center.

The hotel is ideally located, just steps from the main attractions. For that reason alone, it is good value-for-money. I travelled to Trier by train. The hotel is walking distance from the station. The room itself is basic but includes all the fundamentals. The only problem was noise. The rooms aren’t sound-proofed, so I heard traffic, every door slam shut and people arriving throughout the night.

The hotel is ideally located, just steps from the main attractions. For that reason alone, it is good value-for-money. I travelled to Trier by train. The hotel is walking distance from the station. The room itself is basic but includes all the fundamentals. The only problem was noise. The rooms aren’t sound-proofed, so I heard traffic, every door slam shut and people arriving throughout the night.

Staff was very helpful with checkin as it was very teck oriented and I am not.

Good location. Good room. The online check-in system is a nuisance. There is no access to the lobby in the evening.

Good location. Good room. The online check-in system is a nuisance. There is no access to the lobby in the evening.

The check in was confusing, the front desk was not manned when we arrived at 8 pm. A note on the door had a QR code and directions to check in online. The code did not work on my American iPhone? I called the emergency number and the young lady came over in ten minutes to help us check in, everything was fine after that… Enjoyed are stay in Trier.

The check in was confusing, the front desk was not manned when we arrived at 8 pm. A note on the door had a QR code and directions to check in online. The code did not work on my American iPhone? I called the emergency number and the young lady came over in ten minutes to help us check in, everything was fine after that… Enjoyed are stay in Trier.

Great location. Clean. Covid restrictions impacted staffing levels. The staff made as much effort as they could. Confusion with booking took several hours with Hotels.com & the Hotel to clarify. On the day of arrival, problems continued. I’m not sure it was the Hotels fault….

Great location. Clean. Covid restrictions impacted staffing levels. The staff made as much effort as they could. Confusion with booking took several hours with Hotels.com & the Hotel to clarify. On the day of arrival, problems continued. I’m not sure it was the Hotels fault….

The hotel was just as advertised. It's a great place for a couple to spend a weekend in Trier. It's a few minutes walk to the Alstadt and within walking distances to most sites.

The hotel was just as advertised. It's a great place for a couple to spend a weekend in Trier. It's a few minutes walk to the Alstadt and within walking distances to most sites.

The hotel was all right, a bit tacky in the interior and the floor seemed abit warply. However the location is great, basically right next to the Porta Nigra, which was why we booked this hotel.