The worst stay in my life, and I contact hotels but no help, they dont understand my conplain. Sewage smell Very dirty You need to wait up to one hours to get inside. Twice the neighbours calls the owner. You are in middel of the old city. DONT. After this experience I dont trust hotels.com

We had to wait 20 mins for someone to come and open the door. Kept knocking on door no one was at reception so we had to ask the neighbors to call the person and then he took another 25 mins to come. Facility was so dirty and no towels in the room

The manager and worker were very sweet and we loved the look of the property/the rooms but we were disappointed when I couldn't get my toilet to flush (it finally did but then the water ran the entire time), the hot water to work or electricity to be reliable. Also, as nice as the staff was, they spoke no English at all which was difficult. If it wasn't for my broken Arabic, it would have been impossible to communicate with them.

The inside of the Riad is cute and when I have taken guests in the past, they really liked it. It was what they expected of Morocco. But there are also inconveniences and disappointments. Too far into the medina for parking, so get lucky finding a street spot, carrying in your stuff and finding. Dark, depressing, but you could turn on lights. Heater worked, but not the TV. Shower a trickle and you had to hug the wall to get wet. Breakfast too late for us, so no idea if good. Jaime nice, and gave his personal WhatsApp number (which i dont have) in case we needed help. There was another young man on property to open the door when we returned from dinner. Nothing bad, just not really worth repeating again.

Very friendly and clean, in the heart of the old city walking distance to everything. If you like the historic place to stay in this is the one.

Photos are deceptive - Parking is a mile away. The only way to get to the Riad is by walking uphill on a steep filthy road. It is dark and dinghy inside. It was so bad that we had to abandon it and go stay elsewhere.

The staff met us at the market to escort us to the hotel. Awesome. Very appreciated. The breakfast was Devine and customer service was fantastic. Definitely on my list to stay at upon my return. Enjoy. 👍

Falsely advertising that parking is available, you are on your own. Your best bet is to park your car on the street about 200 m away and walk with your luggage. Breakfast is inferior (an overdose of sugar) not well prepared coffee. No eggs, no fruits. On the third day of our stay, we waited for breakfast for more than 90 minutes. No body was in the hotel to serve breakfast. Nobody was in the hotel, period. I called the owner 3 times, he did not even pick up the phone. Sent him an email, not even an apology. We were left without coffee, tea or breakfast. Options in the neighborhood were not that great. It doesn’t get any worse. As you exit the Riad, you walk into a smelly ally. Upon returning into the Riad, you will have to keep knocking until someone inside hears you and open the door, often that is done by children. No cold water. Lighting in room is not comfortable. A bit noisy room. Facility has a good WiFi. In room only, no WiFi in breakfast area. Furniture is broken. I was encouraged to go to the terrace to find piles of old furniture and not a place to sit or relax. It looks like the property is taken care by only one person: he cooks, serves food, cleans dishes, cleans rooms, cleans bathrooms, carry your luggage, … Overworked. No trash bins in rooms, no safe, no fridge.