Great

Didn't like the amount of kids running around.

Didn't like the amount of kids running around.

Very clean. Great servive

One of the premier, luxury hotel resorts in Crete. Not far from Heraklion. Staff are very professional, warm, and welcoming. The place has its own private beach area reserved for hotel guests. Breakfast and dining area is fantastic, lovely ambience, and variety of options within the resort. There is a convenience store within the resort and other shops which is nice. Night time entertainment / performance offers really nice atmosphere with tranquility. Plenty of activities to do whether it's outdoor yoga, gym, tennis, paddle, football, swimming, and beach. They have outdoor and indoor gym. I believe the resort can upgrade the gym equipment for their outdoor space. Some of equipment was not very comfortable. I had an early morning checkout, the hotel reception staff were so nice to have prepared a breakfast box to go. A really nice gesture. Would definitely recommend this hotel, especially if you are traveling family.

Great experiance

Great experiance

The outdoor area of this place is amazing, stunning. The rooms are very comfortable and the staff is very accommodating and friendly. Service is a bit slow but friendly. Food and drinks fantastic. The Wi-Fi is very slow. We asked and were given an in room router which made it much better. The bathrooms are a bit strange… the toilet was in a small little corner with a wall right in front of you and the shower very small with no door so water was everywhere after each shower. The big bathtub was lovely. Overall a fantastic experience! Private pool was amazing too!

The outdoor area of this place is amazing, stunning. The rooms are very comfortable and the staff is very accommodating and friendly. Service is a bit slow but friendly. Food and drinks fantastic. The Wi-Fi is very slow. We asked and were given an in room router which made it much better. The bathrooms are a bit strange… the toilet was in a small little corner with a wall right in front of you and the shower very small with no door so water was everywhere after each shower. The big bathtub was lovely. Overall a fantastic experience! Private pool was amazing too!

Paradise on earth. Away from the hoards and busses b of tourists. Elegant. Beautiful. Amazing staffs. Great authentic dining options in and out of the hotel: real, authentic, tavernas in B near by villages. Fantastic wine and olive oil. My wife and I - 1st time in Crete, had a wonderful time.

Paradise on earth. Away from the hoards and busses b of tourists. Elegant. Beautiful. Amazing staffs. Great authentic dining options in and out of the hotel: real, authentic, tavernas in B near by villages. Fantastic wine and olive oil. My wife and I - 1st time in Crete, had a wonderful time.

Excellent property, very friendly staff. Two issues: 1) the WIFI quality is not good, keep dropping the internet connection, 2) the staff doesn’t communicate well in English; we had some tough time communicating basic things with them

Excellent property, very friendly staff. Two issues: 1) the WIFI quality is not good, keep dropping the internet connection, 2) the staff doesn’t communicate well in English; we had some tough time communicating basic things with them

Nice hotel on beach away from traffic noise etc. Smoking is allowed outside on the terrace where people are eating having their breakfast. A smoking zone away from eating area would be recommended.

Nice hotel on beach away from traffic noise etc. Smoking is allowed outside on the terrace where people are eating having their breakfast. A smoking zone away from eating area would be recommended.

One of the best hotels I stayed in. Beautiful resort, friendly staff. The pool and the beach was amazing. Outstanding customer service. I will return for sure.

One of the best hotels I stayed in. Beautiful resort, friendly staff. The pool and the beach was amazing. Outstanding customer service. I will return for sure.

Beautiful premises, maintained daily.

Beautiful premises, maintained daily.

Really great hotel in a picture perfect setting. Excellent food and service. Hoping to return to the hotel and the beautiful island of Crete.

Really great hotel in a picture perfect setting. Excellent food and service. Hoping to return to the hotel and the beautiful island of Crete.

Stunning views, excellent service, kids friendly, variety of restaurants with delicious food

Stunning views, excellent service, kids friendly, variety of restaurants with delicious food

Beautiful hotel, great staff (actually I rarely have seen so friendly and competent) , great swimming pool and beach but room looks cheap (plastic floor, outdated furniture..)

Beautiful hotel, great staff (actually I rarely have seen so friendly and competent) , great swimming pool and beach but room looks cheap (plastic floor, outdated furniture..)

Love it

Love it

HORRIBLE SERVICE THEY KEEP CALLING ROOMS TO REMIND US THAT WE NEED TO CHECK OUT IN 3 DAYS. WHO DOES THAT! HORRIBLE SERVICE NOTHING WORKS INSIDE THE ROOMS

HORRIBLE SERVICE THEY KEEP CALLING ROOMS TO REMIND US THAT WE NEED TO CHECK OUT IN 3 DAYS. WHO DOES THAT! HORRIBLE SERVICE NOTHING WORKS INSIDE THE ROOMS

Outstanding service. Great staff

Outstanding service. Great staff

Everything was perfect. Just one thing, the room had a smell coming from the toilet, it was a mix of heavy detergent/cleaning product plus toilet smell. We stayed at one of the bungalows and the smell is evident when you walk in from outside into the room, you get used to it after a while. However at night the toilet smell was more evident and we had to open the door and turn on the AC full speed to make the odor go out. Other than that the staff, the hotel was perfect.