We stayed the 1 night before catching a cruise ship it was amazingly beautiful.

My husband and I booked this hotel for one week for our 12 year anniversary. We hoped for a peaceful, beautiful space with friendly service and a beautiful place to rest and relax and enjoy ourselves. From arrival it was nothing as we hoped. Unhelpful staff, impossible to find and when you did, useless unless you are perfectly fluent in French. unable to assist or support any of your needs or requests. Over priced, distasteful food and drink possibilities and lack of knowledgeable staff who present horrific food options and over charge you for it. No pool towels/conditioner/toothpaste and additional supply needs even when asked for repeatedly. Attitude with staff when requesting help or assistance. After staying one week in a humid, hot climate we requested our sheets be changed, which they didn’t do during our entire stay. We asked for support to book a restaurant during our stay to the hotel manager, Marc. He didn’t reply. And loud uncomfortable surroundings as the driveway was ripped up when we arrived and builders and work were around the area making noise waking us up from the early morning every day of our stay. Truly the worst stay possible. No assistance or help in understanding our needs, no empathy to try to correct or make things better. Very sad and disappointing.

My husband and I booked this hotel for one week for our 12 year anniversary. We hoped for a peaceful, beautiful space with friendly service and a beautiful place to rest and relax and enjoy ourselves. From arrival it was nothing as we hoped. Unhelpful staff, impossible to find and when you did, useless unless you are perfectly fluent in French. unable to assist or support any of your needs or requests. Over priced, distasteful food and drink possibilities and lack of knowledgeable staff who present horrific food options and over charge you for it. No pool towels/conditioner/toothpaste and additional supply needs even when asked for repeatedly. Attitude with staff when requesting help or assistance. After staying one week in a humid, hot climate we requested our sheets be changed, which they didn’t do during our entire stay. We asked for support to book a restaurant during our stay to the hotel manager, Marc. He didn’t reply. And loud uncomfortable surroundings as the driveway was ripped up when we arrived and builders and work were around the area making noise waking us up from the early morning every day of our stay. Truly the worst stay possible. No assistance or help in understanding our needs, no empathy to try to correct or make things better. Very sad and disappointing.

This villa is absolutely stunning! The staff were so kind and helpful and the rooms were sophisticated and immaculate.

This villa is absolutely stunning! The staff were so kind and helpful and the rooms were sophisticated and immaculate.

We had a booking for this hotel and when we arrived we have been said it would not be possible to stay because the previous client booked few more days on a platform booking and they were not aware of this! Incredible !!!! Be careful they seem to do this very often!

We had a booking for this hotel and when we arrived we have been said it would not be possible to stay because the previous client booked few more days on a platform booking and they were not aware of this! Incredible !!!! Be careful they seem to do this very often!

Staying at Apolline was absolutely amazing! The grounds and amenities are nothing short of breath taking. The infinity pool overlooking Fort de France was spectacular. The staff was extremely polite, professional, and accommodating offering great recommendations for local restaurants. Breakfast in the morning was delicious out on the veranda overlooking the city. It was the perfect way to start the day. The grounds are gated with plenty of room for parking so the added peace of mind of having a secure parking spot is great. We stayed in the Suite which was absolutely enormous with gorgeous views of the city from the private terrace. We could not recommend this place more highly. We are already looking forward to visiting again and would not consider staying anywhere else. Simply perfect.