Roaches were coming out of the walls. We had to sleep with the lights on to keep them from getting on the bed. The entire room looked as if it was built-in the middle of a ghetto, and it was because 6 cop cars arrived to arrest 2 prostitutes who were dealing crack at the hotel parking lot. The entire hotel smelled musty and cigarette smoke.It was disgusting.

Roaches were coming out of the walls. We had to sleep with the lights on to keep them from getting on the bed. The entire room looked as if it was built-in the middle of a ghetto, and it was because 6 cop cars arrived to arrest 2 prostitutes who were dealing crack at the hotel parking lot. The entire hotel smelled musty and cigarette smoke.It was disgusting.

It was a great price for having a kitchenette. There were no utensils of any kind but I brought coffee supplies from home and purchased microwavable food from the nearby Kroger. I never walk barefoot in any hotel I stay at so I always have flipflops. The non carpeted area did sound sticky under the shoes but I never felt it so can't confirm. The bed was very firm but comfortable. You have to use your key card to enter the building, even a locked door after the check in area. I always felt safe in the building as a solo female traveler. There was a homeless guy outside the building one day but he didn't approach me and I didn't feel unsafe. There is no housekeeping which was fine with me on my 3 night stay. I didn't need extra towels but not sure how you would get them if you did. There was no one at the lobby window during the mornings when I was there. The hotel was close to the convention center where I was working and made meals cheap for the trip because of the kitchenette so it was an excellent deal for me. Even though I saw one tiny roach on the table on the first night, I would consider staying here again for a business trip.

It was a great price for having a kitchenette. There were no utensils of any kind but I brought coffee supplies from home and purchased microwavable food from the nearby Kroger. I never walk barefoot in any hotel I stay at so I always have flipflops. The non carpeted area did sound sticky under the shoes but I never felt it so can't confirm. The bed was very firm but comfortable. You have to use your key card to enter the building, even a locked door after the check in area. I always felt safe in the building as a solo female traveler. There was a homeless guy outside the building one day but he didn't approach me and I didn't feel unsafe. There is no housekeeping which was fine with me on my 3 night stay. I didn't need extra towels but not sure how you would get them if you did. There was no one at the lobby window during the mornings when I was there. The hotel was close to the convention center where I was working and made meals cheap for the trip because of the kitchenette so it was an excellent deal for me. Even though I saw one tiny roach on the table on the first night, I would consider staying here again for a business trip.

Too many cochroach near sink area

Too many cochroach near sink area

Would not recommend. Trash still in trash can. Old food in the fridge. Roaches everywhere.

Would not recommend. Trash still in trash can. Old food in the fridge. Roaches everywhere.

Ok

Ok

Great service

Great service

I checked in late two lady’s where there to assist me when I called to question my booking told me that they were closed but got me a room for check in around 12:30pm great people and my stay was incredible nothing but great service.

I checked in late two lady’s where there to assist me when I called to question my booking told me that they were closed but got me a room for check in around 12:30pm great people and my stay was incredible nothing but great service.

Very noisy at times

Very noisy at times

The carpets were dirty and the place smelled. The only amenity in the bathroom was a small sliver of someone else’s soap.

The carpets were dirty and the place smelled. The only amenity in the bathroom was a small sliver of someone else’s soap.

We had a reservation and arrived late. I called to confirm my late arrival but, the front desk attendant was rude and mean. The manager came and tried to handle the situation and did give us a room but the room had a severe sink leakage problem. The smell was awful (mold/mildew).

We had a reservation and arrived late. I called to confirm my late arrival but, the front desk attendant was rude and mean. The manager came and tried to handle the situation and did give us a room but the room had a severe sink leakage problem. The smell was awful (mold/mildew).

They contacted me the morning of the reservation, trying to get me to change room type - I refused - when checking in, the rest of my party, who'd made reservations earlier than I had, were told the double they reserved was"not available"... other arrangements were made, but not without problems - the room came with a stove, but no cooking or eating equipment - did come with a roach, though -

They contacted me the morning of the reservation, trying to get me to change room type - I refused - when checking in, the rest of my party, who'd made reservations earlier than I had, were told the double they reserved was"not available"... other arrangements were made, but not without problems - the room came with a stove, but no cooking or eating equipment - did come with a roach, though -

No rooms availalbe after reservation was made.

No rooms availalbe after reservation was made.

Emily was working the front desk when we checked in….She was Amazing! She was very friendly and accommodating! She made sure that what started out as a bad night, turned into a Great Morning! Thank You Emily!!

Emily was working the front desk when we checked in….She was Amazing! She was very friendly and accommodating! She made sure that what started out as a bad night, turned into a Great Morning! Thank You Emily!!

Professionalism and flexibility

Professionalism and flexibility

everything in the room was dirty the kitchen had too much grease, there were cockroaches, the carpet was extremely dirty, the television control did not work

everything in the room was dirty the kitchen had too much grease, there were cockroaches, the carpet was extremely dirty, the television control did not work

Reserved a room almost a week ahead of time and get to the hotel and get told they are full and nothing they can do. but a phone call ahead of time might have been something they could have done

Reserved a room almost a week ahead of time and get to the hotel and get told they are full and nothing they can do. but a phone call ahead of time might have been something they could have done