Very sad about this reservation. We arrived by reservation and were told they didn’t have the room we prepaid for. We settled for something else as they refused to refund our money. The very strong cow manure smell outside and inside the hotel, permeating our room as well was disgusting.

Nice pool.

I stayed 3 nights. On the first night, the smoke detector started chirping at 2 am. The front desk couldn't fix it, and the hotel was booked full according to them. There were no managers on site. I spent the rest of the night in my car, returned to change, and left at 6 am. When I returned at noon there were supposedly no managers around, but they said the detector was fixed. It was not. They moved me to a new room that was cleaned, but not well. There was a brown smear on the wall, crumbs everywhere, and the bathtub fixtures were falling off. I took a short nap because I was bone tired and had another event to attend at 6 pm. On the way out, I finally found a manager and explained everything to him. He told me that he had seen me interacting with his staff earlier (so they had lied about a manager being present), told me there were rooms available the previous night (even though that's not what the front desk had told me), and what happened to me "didn't sound like anything that deserves compensation." I got mad and he said that he had to verify my story on the cameras and with maintenance, implying that I was lying about the whole thing. By the end of the discussion, he told me he could not refund me anything. He offered me Hilton points. After the way he spoke to me, I will never stay at a Hilton again. The next 2 nights were quiet except for the train whistles.

I stayed 3 nights. On the first night, the smoke detector started chirping at 2 am. The front desk couldn't fix it, and the hotel was booked full according to them. There were no managers on site. I spent the rest of the night in my car, returned to change, and left at 6 am. When I returned at noon there were supposedly no managers around, but they said the detector was fixed. It was not. They moved me to a new room that was cleaned, but not well. There was a brown smear on the wall, crumbs everywhere, and the bathtub fixtures were falling off. I took a short nap because I was bone tired and had another event to attend at 6 pm. On the way out, I finally found a manager and explained everything to him. He told me that he had seen me interacting with his staff earlier (so they had lied about a manager being present), told me there were rooms available the previous night (even though that's not what the front desk had told me), and what happened to me "didn't sound like anything that deserves compensation." I got mad and he said that he had to verify my story on the cameras and with maintenance, implying that I was lying about the whole thing. By the end of the discussion, he told me he could not refund me anything. He offered me Hilton points. After the way he spoke to me, I will never stay at a Hilton again. The next 2 nights were quiet except for the train whistles.

The staff is very helpful 🙂

The staff is very helpful 🙂

Loved this hotel on first site! Staff was not overly friendly! Lobby is beautiful! The room need some maintenance as the bathroom door was difficult to use with scraped wood where it stuck in opening and closing! The bathroom floor was not clean so I used some Lysol wipes on it! The worst was that because we stayed multiple nights we did not get maid servIce! Had to call the night before, which I did! We were gone for 12 hours and came back to an unsaid room,

I stay here a few times a year and it is always consistent, comfortable and clean. I appreciate the friendliness of the staff!

Loved this hotel on first site! Staff was not overly friendly! Lobby is beautiful! The room need some maintenance as the bathroom door was difficult to use with scraped wood where it stuck in opening and closing! The bathroom floor was not clean so I used some Lysol wipes on it! The worst was that because we stayed multiple nights we did not get maid servIce! Had to call the night before, which I did! We were gone for 12 hours and came back to an unsaid room,

Carpets need cleaning.. no towels for pool area..

Carpets need cleaning.. no towels for pool area..

Im still waiting on a refund for the extra fees I paid for a corner room for 2 nights. They gave away our room

Im still waiting on a refund for the extra fees I paid for a corner room for 2 nights. They gave away our room

The staff is great ! The bartenders are the best !

I liked everything about our stay. I will definitely stay again.

I liked everything about our stay. I will definitely stay again.

Everything was great except they have our corner room away due to the system overbooking. I anticipate a refund for both nights for the extra charge I paid for the corner room for 2 nights.

Everything was great except they have our corner room away due to the system overbooking. I anticipate a refund for both nights for the extra charge I paid for the corner room for 2 nights.

The hotel was evacuated Tuesday night @2:30am due to a gas leak. Limited info was given and we were just told to leave and not come back that night. The following day there was nobody to communicate when we could return.

The hotel was evacuated Tuesday night @2:30am due to a gas leak. Limited info was given and we were just told to leave and not come back that night. The following day there was nobody to communicate when we could return.

This is our GO TO hotel when staying in Greeley. The only issue was a lady(we assumed housekeeping) but she didn’t say, knocked on our door at 9am. We had a late night with our family. So I was awaken by knocking and said what, she said your good, I said what again and she said she wanted to see if we were gone yet. At no time did she say housekeeping. That was annoying.

This is our GO TO hotel when staying in Greeley. The only issue was a lady(we assumed housekeeping) but she didn’t say, knocked on our door at 9am. We had a late night with our family. So I was awaken by knocking and said what, she said your good, I said what again and she said she wanted to see if we were gone yet. At no time did she say housekeeping. That was annoying.

Property was wonderful.

Property was wonderful.

Very nice! Very clean and beds were comfortable!

Very nice! Very clean and beds were comfortable!

I’ve stayed here many times and it’s always been great. The hotel is clean and nice and the staff is great.

I’ve stayed here many times and it’s always been great. The hotel is clean and nice and the staff is great.

Very clean nice staff well taken care of :)

Crumbs in our room at check-in.

Crumbs in our room at check-in.

Good