Hotel Riu Palace Maspalomas - Adults Only
Hôtel à Maspalomas
2 voyageurs · 1 chambre · 1 baignoire
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Comprend les essentielsJardin, Piscine, Climatisation et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
À propos de cet hôtel
Elegant adults-only beach hotel with 2 outdoor pools
Catch some rays at the nearby beach or spend the day relaxing at Hotel Riu Palace Maspalomas - Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Housekeeping is available on request.
Hotel Riu Palace Maspalomas - Adults Only offers 367 air-conditioned accommodations with minibars and bathrobes. Rooms open to balconies. Satellite television is provided.
2 outdoor swimming pools are on site along with a health club and a steam room.
Catch some rays at the nearby beach or spend the day relaxing at Hotel Riu Palace Maspalomas - Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Housekeeping is available on request.
Hotel Riu Palace Maspalomas - Adults Only offers 367 air-conditioned accommodations with minibars and bathrobes. Rooms open to balconies. Satellite television is provided.
This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.
2 outdoor swimming pools are on site along with a health club and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Équipements
Piscine
Climatisation
Internet/Wi-Fi
Blanchisserie
Balcon ou terrasse
Bain à remous ou spa
TV
Salle de sport ou centre de remise en forme
Jardin
Carte de Maspalomas
Chambres disponibles
Double Room, Sea View
Lits non précisés • 30 m²
Capacité d'accueil 2
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Standard Double Room, Balcony
Lits non précisés • 30 m²
Capacité d'accueil 2
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Junior Suite, Balcony, Garden View
Lits non précisés • 45 m²
Capacité d'accueil 2
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Junior Suite, Balcony, Garden View (Superior)
Lits non précisés • 46 m²
Capacité d'accueil 2
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€€€€
Avis
2.0
front desk.
After paying for our room in two parts (due to issues with their faulty card machine), my partner was told that the payment hadn’t been processed, and they insisted we pay the full amount again, along with our food and drink expenses. Even after showing them the receipt and proof of payment, they continued to insist we hadn’t paid. Thankfully, I kept all the documentation, but instead of an apology, we received a dismissive “okay, we’ll take it off now.” It was handled terribly, as if we were criminals trying to get away with something. This encounter completely soured our experience, and I’ll never set foot in this hotel again.
Other disappointing aspects included:
1. Noise in the Morning: The cleaning staff began rolling their trolleys on hard floors as early as 8:00 a.m., with loud echoes and chatter that woke guests up. Even on Sunday, they didn’t hold back, starting at 8:45 a.m.
2. Underwhelming Dining Experience: The breakfast and dinner buffets prioritized quantity over quality. Bread and pastries seemed store-bought, eggs were overcooked, and yogurt was an unappealing, gloopy blob. The coffee—whether cappuccino or café con leche—was undrinkable. Booking a la carte restaurants was impossible for days after arrival, adding to the frustration.
3. Lack of Basic Amenities: In the room, we had no complimentary bottled water, and we had to pay extra to use the safe. These are basic expectations for a five-star hote
2.0
front desk.
After paying for our room in two parts (due to issues with their faulty card machine), my partner was told that the payment hadn’t been processed, and they insisted we pay the full amount again, along with our food and drink expenses. Even after showing them the receipt and proof of payment, they continued to insist we hadn’t paid. Thankfully, I kept all the documentation, but instead of an apology, we received a dismissive “okay, we’ll take it off now.” It was handled terribly, as if we were criminals trying to get away with something. This encounter completely soured our experience, and I’ll never set foot in this hotel again.
Other disappointing aspects included:
1. Noise in the Morning: The cleaning staff began rolling their trolleys on hard floors as early as 8:00 a.m., with loud echoes and chatter that woke guests up. Even on Sunday, they didn’t hold back, starting at 8:45 a.m.
2. Underwhelming Dining Experience: The breakfast and dinner buffets prioritized quantity over quality. Bread and pastries seemed store-bought, eggs were overcooked, and yogurt was an unappealing, gloopy blob. The coffee—whether cappuccino or café con leche—was undrinkable. Booking a la carte restaurants was impossible for days after arrival, adding to the frustration.
3. Lack of Basic Amenities: In the room, we had no complimentary bottled water, and we had to pay extra to use the safe. These are basic expectations for a five-star hote
10.0
Everything about this hotel deserves 5 stars. In particular, we enjoyed the choice and quality of what is offered at the buffet, the amount of staff and their helpfulness and kindness. They really go out of their way to make you happy. There’s nothing I would think to complain about. We would go back anytime.
10.0
Everything about this hotel deserves 5 stars. In particular, we enjoyed the choice and quality of what is offered at the buffet, the amount of staff and their helpfulness and kindness. They really go out of their way to make you happy. There’s nothing I would think to complain about. We would go back anytime.
4.0
This was probably our 6th or 7th time staying here and it is still a stunning hotel. The rooms are comfy and spacious with large terraces, the staff are truly exceptional in every way. The pool is lovely and the prices of wine etc are all very fair.
One thing had let it down for us this year and that is we feel the quality of the food has deteriorated a little. Even the speciality restaurants, which are beautiful, the food was not quite up to scratch. Meat was often tough or tasteless and most desserts were inedible. Salads were great and there were occasional flairs but in general disappointing. Their emphasis seems to be on quantity rather than quality.
4.0
This was probably our 6th or 7th time staying here and it is still a stunning hotel. The rooms are comfy and spacious with large terraces, the staff are truly exceptional in every way. The pool is lovely and the prices of wine etc are all very fair.
One thing had let it down for us this year and that is we feel the quality of the food has deteriorated a little. Even the speciality restaurants, which are beautiful, the food was not quite up to scratch. Meat was often tough or tasteless and most desserts were inedible. Salads were great and there were occasional flairs but in general disappointing. Their emphasis seems to be on quantity rather than quality.
10.0
Proper five star hotel in every way. Loved the wide range of food and swimming pools.
10.0
Proper five star hotel in every way. Loved the wide range of food and swimming pools.
5.0
Staff were helpful
Room comfortable with balcony and pool view
Buffet breakfast good and had almost everything
Buffet dinner had big variety
Went to the 2 speciality restaurants Krystal and Oasis which were superb.
Rib eye steak on hot stone at Oasis was excellent
5.0
Staff were helpful
Room comfortable with balcony and pool view
Buffet breakfast good and had almost everything
Buffet dinner had big variety
Went to the 2 speciality restaurants Krystal and Oasis which were superb.
Rib eye steak on hot stone at Oasis was excellent
5.0
A massive thank you to Humberto and Ester for their attention to detail during breakfast and dinner services.
RIU hotels provide a wonderful personally experience from start to finish.
Thank you again Ash & Meeny
5.0
A massive thank you to Humberto and Ester for their attention to detail during breakfast and dinner services.
RIU hotels provide a wonderful personally experience from start to finish.
Thank you again Ash & Meeny
10.0
OK SUPER
10.0
OK SUPER
4.0
Nice location of the hotell, but need an update.
Been to many 5star hotels and this does not meet the standard.
Rooms are nice and clean, but beds are of less quality.
Also the doors are very thin so you can hear anything from the corridor.
They updated the showergel holder while at my stay. But it keept falling of the wall.
I dint feel so 5starish
4.0
Nice location of the hotell, but need an update.
Been to many 5star hotels and this does not meet the standard.
Rooms are nice and clean, but beds are of less quality.
Also the doors are very thin so you can hear anything from the corridor.
They updated the showergel holder while at my stay. But it keept falling of the wall.
I dint feel so 5starish
10.0
The staff are very courteous and cannot do enoigh to make your stay pleasant
10.0
The staff are very courteous and cannot do enoigh to make your stay pleasant
5.0
Wonderful service, very nice people and good atmosphere…. everybody was happy and useful.
If we should be forced to say anything not perfect, maybe the breakfast area could be a little bit more exotic compared to the rest of the hotel and maybe food …was nice…. but bread and potatoes was pretty dry also The fruit in full pieces was not too good.
Otherwise it was a great trip and we will hundred percent be back.
5.0
Wonderful service, very nice people and good atmosphere…. everybody was happy and useful.
If we should be forced to say anything not perfect, maybe the breakfast area could be a little bit more exotic compared to the rest of the hotel and maybe food …was nice…. but bread and potatoes was pretty dry also The fruit in full pieces was not too good.
Otherwise it was a great trip and we will hundred percent be back.
8.0
This didn’t get 5 starts due to a few irritating things. I would definitely return so don’t take these as off putting - just have an awareness!
€25 for the safe at a five star hotel is ridiculous, I was in an Ibis earlier in the year and it was free!
The noise from the housekeeping team in the morning was awful, I know they have a job to do but the paying customers are on holiday and don’t want to be woken at 7.15 every morning.
There was a stupid motion activated light in the bathroom that clicked on and off every 3 seconds - please deactivate these
The food was fine with a huge variety but not any different to any all inclusive buffet…..why do they not offer an all inclusive option?
8.0
This didn’t get 5 starts due to a few irritating things. I would definitely return so don’t take these as off putting - just have an awareness!
€25 for the safe at a five star hotel is ridiculous, I was in an Ibis earlier in the year and it was free!
The noise from the housekeeping team in the morning was awful, I know they have a job to do but the paying customers are on holiday and don’t want to be woken at 7.15 every morning.
There was a stupid motion activated light in the bathroom that clicked on and off every 3 seconds - please deactivate these
The food was fine with a huge variety but not any different to any all inclusive buffet…..why do they not offer an all inclusive option?
8.0
Adults only seems to mean seniors only at this property. It may be the time of year (February), but this felt like we spent the night in a fancy retirement home.
8.0
Adults only seems to mean seniors only at this property. It may be the time of year (February), but this felt like we spent the night in a fancy retirement home.
8.0
Very attentive and friendly staff. Freedom to dine at a time that suits rather than a fixed sitting. No children allowed!
8.0
Very attentive and friendly staff. Freedom to dine at a time that suits rather than a fixed sitting. No children allowed!
10.0
We had a beautiful large room facing the dunes and ocean. The dirty towels were picked up in the evening. A very nice touch not seen very often now a days. The breakfast had a wide variety. The bubbly, white or rose, were lovely as well as the wide variety of fresh squeezed juices ( strawberry was our favourite). The only negative for us is we would have enjoyed a coffee maker in our room ( but there is a keddle for tea drinkers). Another nice touch at the Riu Palace, you have to check out at 11 but they will keep your bags if you want to stay for the afternoon. You can continue to use the pool and they will offer you a room to shower and change, if needed, before your departure. Wonderful option at no extra charge!
Overall, we had an excellent 3 day stay at the Riu Palace Maspalomas.
10.0
We had a beautiful large room facing the dunes and ocean. The dirty towels were picked up in the evening. A very nice touch not seen very often now a days. The breakfast had a wide variety. The bubbly, white or rose, were lovely as well as the wide variety of fresh squeezed juices ( strawberry was our favourite). The only negative for us is we would have enjoyed a coffee maker in our room ( but there is a keddle for tea drinkers). Another nice touch at the Riu Palace, you have to check out at 11 but they will keep your bags if you want to stay for the afternoon. You can continue to use the pool and they will offer you a room to shower and change, if needed, before your departure. Wonderful option at no extra charge!
Overall, we had an excellent 3 day stay at the Riu Palace Maspalomas.
5.0
It was a great week with the best of care from staff. Food was ok with a big variety but a little bland in taste.
The lounge chairs by the pools were not very comfortable.
5.0
It was a great week with the best of care from staff. Food was ok with a big variety but a little bland in taste.
The lounge chairs by the pools were not very comfortable.
10.0
A beautiful Hotel with very friendly and helpful staff. Set on the edge of the stunning Dunes. We will be back!
10.0
A beautiful Hotel with very friendly and helpful staff. Set on the edge of the stunning Dunes. We will be back!
10.0
Excellent
10.0
Excellent
5.0
Stayed in room 0016. Very nice sea view with a large terrace. Had included dinner. The buffet in Dunas restaurant is really good and there are some really good staff there. The only downside is the Espanol restaurant where the view over the dunes is spectacular but the food is unfortunately not. Also at one occassion during the 20 nights stay the cleaner did not lock the terrace door.
The pool area is fantastic and the location of the hotel as well.
Highly recommended
5.0
Stayed in room 0016. Very nice sea view with a large terrace. Had included dinner. The buffet in Dunas restaurant is really good and there are some really good staff there. The only downside is the Espanol restaurant where the view over the dunes is spectacular but the food is unfortunately not. Also at one occassion during the 20 nights stay the cleaner did not lock the terrace door.
The pool area is fantastic and the location of the hotel as well.
Highly recommended
10.0
The location, on the edge of the Dunes, is spectacular. The two pool areas are lovely, with heated water, and lots of room to be socially distant.
The buffet breakfast is extensive, with masking required when getting food. I did not have dinner there.
The room I had was very comfortable, and, while one of the cheaper ones, I did have a view of the sea from the one side of my balcony.
All staff I interacted with were very pleasant, efficient and helpful.
5.0
A great 5 star hotel in a magical destination. The hotel is in a great position near the dunes and we were in ocean view room. The room was modern and large with a great bathroom. The balcony had an amazing view and is very quiet. The staff were incredibly friendly and attentive. Especially at the pool bar, the buffet and at reception. Nothing was ever hard and rarely they ever said no. They were very helpful. The hotel is very modern and the pools are heated and look great. The buffet was good and changes every night, just way too many options.
5.0
A great 5 star hotel in a magical destination. The hotel is in a great position near the dunes and we were in ocean view room. The room was modern and large with a great bathroom. The balcony had an amazing view and is very quiet. The staff were incredibly friendly and attentive. Especially at the pool bar, the buffet and at reception. Nothing was ever hard and rarely they ever said no. They were very helpful. The hotel is very modern and the pools are heated and look great. The buffet was good and changes every night, just way too many options.
3.0
This was one of the most expensive stays we have ever been to (Christmas & New Years time) and our expectations were very high.
Positives:
- Location is very good, very close to the dunes
- Hotel is well kept and beautiful
- Breakfast is great
- Service was mostly super friendly (see negatives, though)
- Room was okay, not as good as you would expect for this price but no major complaints
Negatives
- Front desk didn't believe that we were staying in the hotel in the beginning - they even ran after us to check that we were really guests. Not very welcoming
- Many cheaper places have organized welcome drinks, complimentary water etc. but not here
- We wanted to come to this place for peace and quiet holidays but they played music in courtyard until 11pm, once until midnight. It was impossible to go to bed before that. Walls are pretty thin, too.
3.5 stars experience altogether
FAQ
Combien coûte ce hôtel par rapport aux autres à Maspalomas ?
Le prix moyen d’une location à Maspalomas est de 96 € par nuit. Cette location est 270 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement Hotel Riu Palace Maspalomas - Adults Only. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Hotel Riu Palace Maspalomas - Adults Only comporte une piscine. Bonne baignade !
La location Hotel Riu Palace Maspalomas - Adults Only accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Hotel Riu Palace Maspalomas - Adults Only?
Nous avons trouvé 9 équipements pour cette location. Cela inclut piscine, climatisation, internet/wi-fi, blanchisserie et balcon ou terrasse.
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