Service was good staff in the dining room and at the front desk we’re very nice

Service was good staff in the dining room and at the front desk we’re very nice

Can’t say anything negative. Very nice visit and staff is top notch…

Can’t say anything negative. Very nice visit and staff is top notch…

Easy access to I81, several restaurants within walking distance. Room was very clean and super comfortable bed.

Easy access to I81, several restaurants within walking distance. Room was very clean and super comfortable bed.

We visited this hotel as the one we usually go to was full. I travel frequently to the area for work. Unfortunately, in spite of being Hilton Honors Gold it did not feel that we were treated as such. They did not know how to add points to our account and what was more frustrating was that initially we were told it can’t even happen. So we missed any perks on arrival. The cherry on the pie was when our toddler (21 months old) was charged for the buffet because she ate (literally ) 3 pieces of water Mellon. What were we thinking to offer fruit to a toddler that barely eats? It was not the amount of the buffet, it was the principle: you charge a toddler for eating a few bites. Having been in the restaurant business, this is unheard of. Took a photo of the receipt as we didn’t know if it was worth being upset or laughing about this. We will not be returning to that hotel as I was unimpressed, and it’s a shame as I stay in hotels every weekend for work.

We visited this hotel as the one we usually go to was full. I travel frequently to the area for work. Unfortunately, in spite of being Hilton Honors Gold it did not feel that we were treated as such. They did not know how to add points to our account and what was more frustrating was that initially we were told it can’t even happen. So we missed any perks on arrival. The cherry on the pie was when our toddler (21 months old) was charged for the buffet because she ate (literally ) 3 pieces of water Mellon. What were we thinking to offer fruit to a toddler that barely eats? It was not the amount of the buffet, it was the principle: you charge a toddler for eating a few bites. Having been in the restaurant business, this is unheard of. Took a photo of the receipt as we didn’t know if it was worth being upset or laughing about this. We will not be returning to that hotel as I was unimpressed, and it’s a shame as I stay in hotels every weekend for work.

Room was very clean and we enjoyed having a sofa to relax on .

Room was very clean and we enjoyed having a sofa to relax on .

Everything was great except for the desk attendant who did not understand much english and had to continue to go get someone to help answer questions which made it inconvenient. Beyond that it was a great stay at a good property

Everything was great except for the desk attendant who did not understand much english and had to continue to go get someone to help answer questions which made it inconvenient. Beyond that it was a great stay at a good property

Didn't offer Hilton Honors program. Hard to control climate in room. Food was great! Property was well maintained and service was good.

Didn't offer Hilton Honors program. Hard to control climate in room. Food was great! Property was well maintained and service was good.

Hotel was clean and quiet Staff was slow and not very helpful Had to guide him. Not overly informative or helpful.

Hotel was clean and quiet Staff was slow and not very helpful Had to guide him. Not overly informative or helpful.

I wish there had been a night light in the bathroom

I wish there had been a night light in the bathroom

A very lovely, pet-friendly place. Very clean and accommodating. Will book here again.

A very lovely, pet-friendly place. Very clean and accommodating. Will book here again.

Close to my destination.

Close to my destination.

Very friendly!!!

Very friendly!!!

One night stay on way home. Easy, fast checkin, comfortable room and bed. Love that there is a restaurant on site serving food until 9pm and a really great hot breakfast choice or continental style for $15. Great service from everyone we dealt with.

One night stay on way home. Easy, fast checkin, comfortable room and bed. Love that there is a restaurant on site serving food until 9pm and a really great hot breakfast choice or continental style for $15. Great service from everyone we dealt with.

Everyone we came into contact with…the employees at the front desk, housekeeping in the hall way, the employees at the restaurant…were so nice and friendly! This hotel is great! Plus it’s pet friendly!

Mario is the general manager of the hotel and check us in right as I enter the hotel and was very friendly and helpful with all of my questions put us on the first floor witch was very convenient because it made walking are dogs super easy and the restaurant was a plus so we didn’t need to leave the hotel very nice Ted m

Mario is the general manager of the hotel and check us in right as I enter the hotel and was very friendly and helpful with all of my questions put us on the first floor witch was very convenient because it made walking are dogs super easy and the restaurant was a plus so we didn’t need to leave the hotel very nice Ted m

Clean and comfortable room.

Clean and comfortable room.

Since i booked thru a third party the staff treated me as a third class person. When we stayed on the 6 th there was a air conditioning problem which affected the bath room and hall way. I was told by management they would decide friday morning on compensation. Since we left early did not get any info. When we arrived on the 10 th i asked about this and was treated like dirt and told to talk with expedia.