Close to all the visitor attractions. Helpful staff members.Parking limited to about 10 cars and its expensive at £50 per might.

I double booked a room in this hotel and the front desk staff Emile Lutz and Corina helped me to cancel one of the reservations. They were extremely helpful and always smiling and ready to help in anyway they could. Emile showed me exactly what to do to cancel one of my reservations and was following up with the agent who was questioning my cancellation. He was always ready to help and could not have asked for a better stay. Our room was very comfortable and quiet. Hotel was very close to train station and the bus stop was in front of the hotel.

I double booked a room in this hotel and the front desk staff Emile Lutz and Corina helped me to cancel one of the reservations. They were extremely helpful and always smiling and ready to help in anyway they could. Emile showed me exactly what to do to cancel one of my reservations and was following up with the agent who was questioning my cancellation. He was always ready to help and could not have asked for a better stay. Our room was very comfortable and quiet. Hotel was very close to train station and the bus stop was in front of the hotel.

The staff were lovely and very helpful. The location was perfect, everything was within walking distance. Rooms were very clean. Would stay again!

Nice hotel. Friendly staff, rooms spacious and bed comfortable, air conditioning. Bathroom a bit small, shower stall big enough for one person. On weekends can be noisy outside cause bar is next door. Breakfast was good. I would stay here again

Everything was good but surprisingly the hotel couldn’t stop the constant noise from the room above my room which was kind of irritating. The hotel also did not loan umbrellas to guests as it was raining.

Great hotel, room was new, clean and very comfortable. I would definitely stay again!

Great location close to train and sightseeing areas. Nice rooftop bar. Staff friendly and very accommodating.

I LOVED the neighborhood of this hotel, and I love all of Lucerne. The Astoria is quite accessible ro downtown/Old Town...just acoss the river. But, the hotel itself was light, airy, modern and had great amenities, including a roomy bathroom with lots of counterspace. I loved the Hotel Astoria, and the city of Lucerne! I would definiely book a room there again.

V conveniently located with one if the best dining options

V conveniently located with one if the best dining options

V convenient location ! Nice hotel

Overall good.

V convenient location ! Nice hotel

Overall good.

friendly and super helpful staff

friendly and super helpful staff

Good location, too expensive.

Good location, too expensive.

I recently stayed at this wonderful hotel in Luzern, and I couldn't have been more pleased with my experience. The location is absolutely unbeatable—just a couple of blocks away from the iconic Chapel Bridge and an easy, pleasant walk from the train station. This made exploring the city incredibly convenient, whether I was taking in the local sights or hopping on a train for a day trip. The hotel itself has been newly renovated, and it shows. My room was immaculate, with a modern roomy design that made it a pleasure to return to after a day of sightseeing. Everything was spotlessly clean, and the attention to detail was evident in every aspect of the room's decor and amenities. What truly set this hotel apart, though, was the staff. They were incredibly helpful and accommodating, always ready with a smile and willing to go the extra mile to ensure my stay was perfect. Whether I needed directions, recommendations for dining, or assistance with my plans, they were there to assist in the most professional and friendly manner. Overall, this hotel made my stay in Luzern exceptional. I highly recommend it to anyone looking for comfort, convenience, and top-notch service in a prime location.

I recently stayed at this wonderful hotel in Luzern, and I couldn't have been more pleased with my experience. The location is absolutely unbeatable—just a couple of blocks away from the iconic Chapel Bridge and an easy, pleasant walk from the train station. This made exploring the city incredibly convenient, whether I was taking in the local sights or hopping on a train for a day trip. The hotel itself has been newly renovated, and it shows. My room was immaculate, with a modern roomy design that made it a pleasure to return to after a day of sightseeing. Everything was spotlessly clean, and the attention to detail was evident in every aspect of the room's decor and amenities. What truly set this hotel apart, though, was the staff. They were incredibly helpful and accommodating, always ready with a smile and willing to go the extra mile to ensure my stay was perfect. Whether I needed directions, recommendations for dining, or assistance with my plans, they were there to assist in the most professional and friendly manner. Overall, this hotel made my stay in Luzern exceptional. I highly recommend it to anyone looking for comfort, convenience, and top-notch service in a prime location.

Very uncomfortable stay, the room is not clean. I have requested a room NOT at the end of the corridor 2 weeks before my stay. But then the staff gave me a room at the end of the corridor. It took me 20 mins to be changed to another room. The room is not clean. Lighting is not enough. The bed sheets are humid. I found dirt on the bed, and the curtain at the toilets. A bad experience.

Great location to sites. Superb public transit system (free pass for tourists, too!). Extremely friendly and helpful staff.

Great location to sites. Superb public transit system (free pass for tourists, too!). Extremely friendly and helpful staff.

Very uncomfortable stay, the room is not clean. I have requested a room NOT at the end of the corridor 2 weeks before my stay. But then the staff gave me a room at the end of the corridor. It took me 20 mins to be changed to another room. The room is not clean. Lighting is not enough. The bed sheets are humid. I found dirt on the bed, and the curtain at the toilets. A bad experience.

Mattress was extremely hard and shower filled with water, drain was slow, had to turn off the shower 2 times just so that it wouldn’t over flow. Have stayed in far better hotels in Lucerne for less money.

Mattress was extremely hard and shower filled with water, drain was slow, had to turn off the shower 2 times just so that it wouldn’t over flow. Have stayed in far better hotels in Lucerne for less money.

Hotel breakfast food is terrible. No fresh at all. One of orange we are is rotten and hotel manager won,t accept complain and said it is customer responsibility. Food is limited & space is so small. Hotel room isn,t clean and bath towels are dirty. Hotel counter service is rude.

Hotel breakfast food is terrible. No fresh at all. One of orange we are is rotten and hotel manager won,t accept complain and said it is customer responsibility. Food is limited & space is so small. Hotel room isn,t clean and bath towels are dirty. Hotel counter service is rude.

Excellent service! Free breakfast with yummy cappuccino machines! The location is great with train station, bus service, restaurants, museums, shopping, etc. in walking distance. The room was quiet, clean, efficient, and comfortable with a refrigerator and safe.

Excellent service! Free breakfast with yummy cappuccino machines! The location is great with train station, bus service, restaurants, museums, shopping, etc. in walking distance. The room was quiet, clean, efficient, and comfortable with a refrigerator and safe.

Safe, clean, spacious room, staff. Bed too firm.