They stated there would be a $120 cleaning fee which was not shown at the time of booking

Very pleased with our experience at VFI. The place is absolutely immaculate and the owner is hospitality personified. My highest recommendation!

Very pleased with our experience at VFI. The place is absolutely immaculate and the owner is hospitality personified. My highest recommendation!

It was a very quiet and cozy place where you can drive to Volcano National Park only in a few mins. We stayed at VFI for 2 days so that we could fully enjoy the national park, and we totally did enjoy the whole experience!! We were a little bit worried about where to grab our lunch and dinner. VFI kindly provided us great information about restaurants and grocery stores around Volcano, which made our stay so much easier!

It was a very quiet and cozy place where you can drive to Volcano National Park only in a few mins. We stayed at VFI for 2 days so that we could fully enjoy the national park, and we totally did enjoy the whole experience!! We were a little bit worried about where to grab our lunch and dinner. VFI kindly provided us great information about restaurants and grocery stores around Volcano, which made our stay so much easier!

Jon was very communicative and helpful!! The room was HUGE and just what we needed. We had the Ginger Room which had a nice lanai with sliding doors from the room. So glad we brought our groceries. We used the kitchen and coffee was available in the morning. Coin Laundry down the street. 10/10 I would definitely stay here again!!

Jon was very communicative and helpful!! The room was HUGE and just what we needed. We had the Ginger Room which had a nice lanai with sliding doors from the room. So glad we brought our groceries. We used the kitchen and coffee was available in the morning. Coin Laundry down the street. 10/10 I would definitely stay here again!!

Not much of a breakfast, poor bed.otherwise ok— close to park.

Not much of a breakfast, poor bed.otherwise ok— close to park.

I liked the location in the rain forest 🌳 I would have liked to have had a stopper For the bathtub 🛀 I also think that you should add the two light bulbs to the bathroom light fixture! Empty sockets can be dangerous!

I liked the location in the rain forest 🌳 I would have liked to have had a stopper For the bathtub 🛀 I also think that you should add the two light bulbs to the bathroom light fixture! Empty sockets can be dangerous!

Everything about Volcano Forest Inn is a scam. Please do your research before throwing your money away. Lack of hospitality, false advertising & a never ending list of rules with financial repercussions. PLEASE don’t support these places that are only in business for financial gain and nothing more. Do your homework before giving away your hard earned money.

Everything about Volcano Forest Inn is a scam. Please do your research before throwing your money away. Lack of hospitality, false advertising & a never ending list of rules with financial repercussions. PLEASE don’t support these places that are only in business for financial gain and nothing more. Do your homework before giving away your hard earned money.

This is not a traditional B&B. It is a bad Airbnb, complete with chores, fines, and signage everywhere. It is the most unwelcoming place I've ever stayed, truly taking the host out of hospitality. The only time I saw him was when he was when he was on his way out for errands, and he required that I pay the "cleaning and service fee" in cash or Venmo. Shady AF for a commercial establisment. Considering the general lack of cleanliness and service, I have my suspicions. In fact, if you aren't timely enough with this shady fee buried in the extra details of your booking, he locks you out. That's right. He prints your name in large, bold letters, tapes it to the front door, and deactivates your front door code. So, if you can't figure out how to access the walls of text you get from this place that are somehow unfindable in the Expedia app, you can scan the QR code while you cool your heels on the porch of the place you've already paid hundreds to stay at. You would think a place that is so concerned about guest security (cameras, fine for leaving the patio door unlocked, COVID so the host is completely absent) would not misuse guests' PII so grossly. Just stay somewhere else. Seriously. If you have no other options, do try to read your multiple walls of texts carefully. They are accessible from an email with a link somewhere. Be prepared to make your own coffee, wash your own dishes, and find breakfast elsewhere. See my Google review for more details.

This is not a traditional B&B. It is a bad Airbnb, complete with chores, fines, and signage everywhere. It is the most unwelcoming place I've ever stayed, truly taking the host out of hospitality. The only time I saw him was when he was when he was on his way out for errands, and he required that I pay the "cleaning and service fee" in cash or Venmo. Shady AF for a commercial establisment. Considering the general lack of cleanliness and service, I have my suspicions. In fact, if you aren't timely enough with this shady fee buried in the extra details of your booking, he locks you out. That's right. He prints your name in large, bold letters, tapes it to the front door, and deactivates your front door code. So, if you can't figure out how to access the walls of text you get from this place that are somehow unfindable in the Expedia app, you can scan the QR code while you cool your heels on the porch of the place you've already paid hundreds to stay at. You would think a place that is so concerned about guest security (cameras, fine for leaving the patio door unlocked, COVID so the host is completely absent) would not misuse guests' PII so grossly. Just stay somewhere else. Seriously. If you have no other options, do try to read your multiple walls of texts carefully. They are accessible from an email with a link somewhere. Be prepared to make your own coffee, wash your own dishes, and find breakfast elsewhere. See my Google review for more details.

Very high fees charged without notice.

Very high fees charged without notice.

John is an excellent host, and the room and public areas were lovely. It was comfortable and inviting, clean and convenient to the park. We heartily recommend Volcano Forest Inn

John is an excellent host, and the room and public areas were lovely. It was comfortable and inviting, clean and convenient to the park. We heartily recommend Volcano Forest Inn

One of the best places i have stayed at , at first i was scared because it was in the middle of the forest but then i was surprised of how clean and big the rooms are , the rooms are a bit cold but there is a small heater that wotks great , Jon was a very nice host and we kept communicating through out my stay

One of the best places i have stayed at , at first i was scared because it was in the middle of the forest but then i was surprised of how clean and big the rooms are , the rooms are a bit cold but there is a small heater that wotks great , Jon was a very nice host and we kept communicating through out my stay

Quiet location and close to Vocanos National Park.

Quiet location and close to Vocanos National Park.

The view and night sounds are very tranquil and relaxing. It is a bit far from the airport though.

The view and night sounds are very tranquil and relaxing. It is a bit far from the airport though.

Beautiful property, spacious property, kind staff.

Beautiful property, spacious property, kind staff.

Great experience! Very nice staff. Lovely location near food and the Volcano National Park.

Great experience! Very nice staff. Lovely location near food and the Volcano National Park.

You get a room in a house and you share the kitchen. Convenient to Volcanoes National Park. Owner very nice. The house is secluded but not isolated. Thought cleaning fee should be included in price, not as an extra.

You get a room in a house and you share the kitchen. Convenient to Volcanoes National Park. Owner very nice. The house is secluded but not isolated. Thought cleaning fee should be included in price, not as an extra.

I liked that it was so close to Volcano National Park and that it was a very quiet place to stay.