This was a birthday celebration stay. The staff were very helpful and the accomodation good. Our only disappointment was that the birthday meal took nearly one our for our main course and a good half hour for our desserts. It was a Saturday evening but we had booked for 6.30pm.

This was a birthday celebration stay. The staff were very helpful and the accomodation good. Our only disappointment was that the birthday meal took nearly one our for our main course and a good half hour for our desserts. It was a Saturday evening but we had booked for 6.30pm.

Staff are amazing. Rooms have character. Rooms facing the street are a little noisy in summer when you have open the windows but apart from that lovely.

Staff are amazing. Rooms have character. Rooms facing the street are a little noisy in summer when you have open the windows but apart from that lovely.

Charming bar and restaurant area - excellent quality breakfast Sadly no food available after 8 pm and this was not communicated in advance - very disappointing after a long journey!

Charming bar and restaurant area - excellent quality breakfast Sadly no food available after 8 pm and this was not communicated in advance - very disappointing after a long journey!

I was at room 110 just above restaurant. They put a lot of isolation but morning and evening full of noise. I could hear conversations of people below. additionally i could hear couple next to my room. I would say extremely pleased with staff. They were beyond what a 3 star hotel offers. Restaurant was so late to deliver our dinner and expensive as well. İt is not worth it.

I was at room 110 just above restaurant. They put a lot of isolation but morning and evening full of noise. I could hear conversations of people below. additionally i could hear couple next to my room. I would say extremely pleased with staff. They were beyond what a 3 star hotel offers. Restaurant was so late to deliver our dinner and expensive as well. İt is not worth it.

Had a fantastic two night stay here - the hotel is a wonderful old building with lots of old features that make it quite unique. Staff to call out are Jason and Catherine who both went the extra mile to help make our stay seamless. We had dinner one night which was very tasty, the ambience is a nice buzzy atmosphere. Breakfast is a very varied menu to suit everyone and was very tasty too! The only issue was trying to find the carpark as it's not particularly well sign posted.

We had a very comfortable stay in a lovely four poster bed .The food was delicious and service was top class

We had a very comfortable stay in a lovely four poster bed .The food was delicious and service was top class

Nice town and countryside

Great service and nice old hotel in the middle of Stafford. Train and bus station within 10 min walk and close to fast food, supermarkets, museum and other attractions. Great food and comfortable room. Would visit again if in the area!

Great service and nice old hotel in the middle of Stafford. Train and bus station within 10 min walk and close to fast food, supermarkets, museum and other attractions. Great food and comfortable room. Would visit again if in the area!

I was on a remembrance and family/friends visit. The Swan is ideally located in the centre of Stafford and is a lovely old coaching inn. I decided to visit by rail and the hotel is only a 10 minute walk, through the park, from the railway station. The staff were friendly, professional and very pleasant. The only slight downside was that some of the furniture in my room was chipped. However, I understand there is a refurbishment planned in the near future. An easy to use car park is located at the back of the hotel and parking is free to all guests and anyone using the hotel facilities. I would have no hesitation in visiting The Swan again sometime.

Hotel staff were pleasant and friendly. Nice Room with all we needed, good Food. Good value for money.

Hotel room very clean and beds comfortable. Stayed before and had issues with noise from a kitchen extractor on all-night. As the hotel was nice though I thought I would give it a second go and asked for a quiet room. Unfortunately we had issues with noise again - our room was positioned directly opposite air condition unit which we were told went off at 9pm. This was not so and also music playing in the hotel went on for both nights until late - the noise was really loud. I've no problem with music but when you book a hotel to sleep in and the noise level Stops you settling until the music stops it is very frustrating. Sound proofing of the room is also poor so hear lots of noise all night. We were not warned before hand about the live band and I phoned reception at 11:10 to ask when it was finishing, but got no reply. It's a lovely hotel but we slept badly for two nights so we're glad to get home for a rest, which defeats the reason for getting a break away. Sadly we will not book here again, and will now try a different hotel for our frequent trips to the area.

Hotel room very clean and beds comfortable. Stayed before and had issues with noise from a kitchen extractor on all-night. As the hotel was nice though I thought I would give it a second go and asked for a quiet room. Unfortunately we had issues with noise again - our room was positioned directly opposite air condition unit which we were told went off at 9pm. This was not so and also music playing in the hotel went on for both nights until late - the noise was really loud. I've no problem with music but when you book a hotel to sleep in and the noise level Stops you settling until the music stops it is very frustrating. Sound proofing of the room is also poor so hear lots of noise all night. We were not warned before hand about the live band and I phoned reception at 11:10 to ask when it was finishing, but got no reply. It's a lovely hotel but we slept badly for two nights so we're glad to get home for a rest, which defeats the reason for getting a break away. Sadly we will not book here again, and will now try a different hotel for our frequent trips to the area.

It is a really lovely hotel in a great location.

Great hotel Great restaurant Great staff

It is a really lovely hotel in a great location.

Fantastic room with lovely facilities. Very clean, spacious and comfortable. The toiletries were realky nice. Staff were excelle t. The evening neal was excellent. The only let down was breakfast. It was ok but not great. I would stay again.

Brilliant - definitely recommend

Brilliant - definitely recommend

Fantastic room with lovely facilities. Very clean, spacious and comfortable. The toiletries were realky nice. Staff were excelle t. The evening neal was excellent. The only let down was breakfast. It was ok but not great. I would stay again.

We enjoyed our stay at The Swan. It was over the bank holiday weekend, so when we reported that the toilet had a leak around the toilet base they had no maintenance staff available, so we had to keep putting toilet paper round the bottom of the toilet to soak up the liquid. On our second (out of 3) morning the plug got stuck in the bathroom sink. I had a phone call during the day to say they were going to change our room because of the problems that they couldn’t solve. So while we were out housekeeping removed all our belongings to another room. We gave our permission as we were at a conference until late evening, but weren’t happy that they were touching all our belongings, packing some in our suitcases and the rest in a black bin bag! We therefore had to unpack again when we arrived back at the hotel around 10pm. When we left this morning we told the manager we felt we should be compensated in some way and she said she would think about it and let us know. It was a considerable inconvenience after a long day and I must say we didn’t like the thought of someone else manhandling our personal items 🤔☹️, but we had no choice really. We hope the Manager comes up with some gesture of goodwill. Apart from that it was a lovely, comfortable hotel with a very good breakfast and staff.

Quaint , atmospheric hotel in the centre of Stafford . We received a warm welcome and stayed in a comfortable well equipped room . Coffee and tea making facilities in rooms . Food and drink available throughout the day and evening . An extensive menu , really tasty good . Breakfast was absolutely wonderful , all freshly cooked . The staff were friendly , personable and helpful . A lovely experience .

Curt welcome, no directions- room hard to find, room floor dips in centre - bed noticeably sloping, tv remote didn’t work, kettle chord too short to meet socket, hot room- windows wouldn’t open. Not a great experience

Curt welcome, no directions- room hard to find, room floor dips in centre - bed noticeably sloping, tv remote didn’t work, kettle chord too short to meet socket, hot room- windows wouldn’t open. Not a great experience

Quaint , atmospheric hotel in the centre of Stafford . We received a warm welcome and stayed in a comfortable well equipped room . Coffee and tea making facilities in rooms . Food and drink available throughout the day and evening . An extensive menu , really tasty good . Breakfast was absolutely wonderful , all freshly cooked . The staff were friendly , personable and helpful . A lovely experience .

Nothing we didnt like. Everything was very good.

Nothing we didnt like. Everything was very good.