Amenities included

3rd time staying.

3rd time staying.

Loved the location of my stay. Had a couple of hiccups with tv and toilet but it was addressed right away and hey , this was their opening weekend so no worries. I was moved to another room and all good. Staff was amazing, felt more like friends . I would definitely come back and I would refer them to friends. The ease of getting to and from the ferry was awesome! Check in/ out was great! Very accommodating and genuine.

Loved the location of my stay. Had a couple of hiccups with tv and toilet but it was addressed right away and hey , this was their opening weekend so no worries. I was moved to another room and all good. Staff was amazing, felt more like friends . I would definitely come back and I would refer them to friends. The ease of getting to and from the ferry was awesome! Check in/ out was great! Very accommodating and genuine.

Room architecture was pleasant Shower needs slip resistant shower pan Porch was a nice feature Property maintenance was lacking

Room architecture was pleasant Shower needs slip resistant shower pan Porch was a nice feature Property maintenance was lacking

Tiny bedroom and living room has two double beds instead of sofa. Design of the bathroom is not practical. Very pricey but poor quality.

Tiny bedroom and living room has two double beds instead of sofa. Design of the bathroom is not practical. Very pricey but poor quality.

We booked a last minute girls weekend over labor day. The Palms at Fire Island providesd a beautiful experience! Our room was ready upon check-in, 3 hours early! The hotel kept in contact with us via text the entire experience, towels, bikes ,beach accessories, water, whatever we needed was immediate attended to. Hotel was clean, we had a large courtyard with plenty of seating and a plentiful breakfast! Security was top notch. People stated rooms were small on other reviews but we had no issue at all. Room was as expected . Room was high priced but that is as expected for Palms property and the staff and amenities did not disappoint!!

We booked a last minute girls weekend over labor day. The Palms at Fire Island providesd a beautiful experience! Our room was ready upon check-in, 3 hours early! The hotel kept in contact with us via text the entire experience, towels, bikes ,beach accessories, water, whatever we needed was immediate attended to. Hotel was clean, we had a large courtyard with plenty of seating and a plentiful breakfast! Security was top notch. People stated rooms were small on other reviews but we had no issue at all. Room was as expected . Room was high priced but that is as expected for Palms property and the staff and amenities did not disappoint!!

The front desk staff was fairly surly. At $600 a night for a tiny room management should require a little more professionalism and make sure guests feel valued. Also the desk does not respond to messages in a timely fashion.

The front desk staff was fairly surly. At $600 a night for a tiny room management should require a little more professionalism and make sure guests feel valued. Also the desk does not respond to messages in a timely fashion.

I have to say, spending over a 1,000 each night. You would have no mold in the bathroom, better beds, utensils beside one knife, better HVAC and not smell mold. Not booking again!

I have to say, spending over a 1,000 each night. You would have no mold in the bathroom, better beds, utensils beside one knife, better HVAC and not smell mold. Not booking again!

I truly just wished our room was a little bigger. It was absolutely a tight fit for 2 grown adults and our luggage.

I truly just wished our room was a little bigger. It was absolutely a tight fit for 2 grown adults and our luggage.

Great staff hotel accommodations were excellent And they had a lot of great special touches that made my stay wonderful

Great staff hotel accommodations were excellent And they had a lot of great special touches that made my stay wonderful

From beginning to end, their entire approach is focused on convenience for hotel and not the customer. No one can access the rooms before 4:30pm even if they are ready! Staff is rude. Forgot to give us lock for trolly, towels and beach equipment. The King size room was tiny. Air conditioner was SO LOUD…we had to turn off because it was too loud. Room was dirty but they tried to cover it up with a very gross citrus scent that is sprayed all over. Breakfast doesn't start until 8:30 am and at that time, they are sending you a text message telling you you need to vacate the room by 1lam. Notwithstanding that the next ferry is at 12:10pm. Whole experience was awful. It's expensive also and not worth it in any way, shape or form. This Hotel is a miss for sure!!!! BTW I have a broken femur and a service dog and notwithstanding all that they gave us BY THEIR OWN ADMISSION the smallest King they had - notwithstanding my point of comfort being key in my situation -

From beginning to end, their entire approach is focused on convenience for hotel and not the customer. No one can access the rooms before 4:30pm even if they are ready! Staff is rude. Forgot to give us lock for trolly, towels and beach equipment. The King size room was tiny. Air conditioner was SO LOUD…we had to turn off because it was too loud. Room was dirty but they tried to cover it up with a very gross citrus scent that is sprayed all over. Breakfast doesn't start until 8:30 am and at that time, they are sending you a text message telling you you need to vacate the room by 1lam. Notwithstanding that the next ferry is at 12:10pm. Whole experience was awful. It's expensive also and not worth it in any way, shape or form. This Hotel is a miss for sure!!!! BTW I have a broken femur and a service dog and notwithstanding all that they gave us BY THEIR OWN ADMISSION the smallest King they had - notwithstanding my point of comfort being key in my situation -

Charming lodging in a picturesque beach town. We had a lovely stay!

Charming lodging in a picturesque beach town. We had a lovely stay!

DO NOT STAY HERE - IT'S A RIP OFF AND POSITIVE REVIEWS ARE FAKE. I'm traveling a lot and this was my worst hotel experience ever. To enter or leave the hotel we needed to wade through a ankle deep puddle of canal water (yes, you read that right). The hotel didn't notify us about this in advance and didn't do anything to resolve the situation. In addition the rooms were so tiny that we could hardly open up our suitcases. On top of that rooms were dirty with hairs in the leaking sink and smelly blankets, we woke up covered by mosquito bites and the "great view" that was advertised was to a dark wall that was only two feet away from the windows. They were also freezing cold and we weren't able to regulate the AC. As if that wasn't enough the rooms were super noisy. We woke up every time when someone was walking in the corridor and constantly heard noises from the reception. Due to the backyard being flooded we needed to take our breakfast while standing in the reception. The food quality at breakfast was also quite poor - the watermelon was rotten Positive reviews are fake - the hotel promises benefits in case you leave a positive review. The whole place is a scam - do not go there.

DO NOT STAY HERE - IT'S A RIP OFF AND POSITIVE REVIEWS ARE FAKE. I'm traveling a lot and this was my worst hotel experience ever. To enter or leave the hotel we needed to wade through a ankle deep puddle of canal water (yes, you read that right). The hotel didn't notify us about this in advance and didn't do anything to resolve the situation. In addition the rooms were so tiny that we could hardly open up our suitcases. On top of that rooms were dirty with hairs in the leaking sink and smelly blankets, we woke up covered by mosquito bites and the "great view" that was advertised was to a dark wall that was only two feet away from the windows. They were also freezing cold and we weren't able to regulate the AC. As if that wasn't enough the rooms were super noisy. We woke up every time when someone was walking in the corridor and constantly heard noises from the reception. Due to the backyard being flooded we needed to take our breakfast while standing in the reception. The food quality at breakfast was also quite poor - the watermelon was rotten Positive reviews are fake - the hotel promises benefits in case you leave a positive review. The whole place is a scam - do not go there.

Convenient location, close to bars and restaurants, but not too close hence quite at night. Very friendly and accommodative stuff. Beach chairs, umbrellas, towels and wagons at your convenience. You are able to leave your bags at concierge after you checked out, so don't have to rush from the island or carry bags with you.

Staff was very professional and always helpful. Housekeeping is available twice a day via text. The only negative aspect to the property was the long wait lines for beach services.

Staff was very professional. Excellent customer service!

The room was too small not happy at all

Nice place in Ocean Beach. Small rooms as expected

Nice place in Ocean Beach. Small rooms as expected

The staff was very friendly but the service was beyond poor. Had no maid service for the 2 days I was there and the suite was not very clean. Sand in all the beds and when asking for maid service they kept replying they are on there way and then never showed up. For the price you are paying for these suites I would expect exceptional service..