Small rooms, no information in room so didnt even know what how to call reception and room service. Room service finished at 9pm, which defeats the purpose of room service. Shower flooded and soaked the floors. Fresh bathroom towels and flannels were jot always changed/provided. Really average stay.

Although i enjoyed my stay overall but i feel that there were still things needed to fixed. There was a odour smell everytime i turned on the shower. I had to put extra effort in making sure that the door was fully closed. And bathroom door was loose and didnt close properly. Still loved my stay bit just some things that needs fixing. :)

Liked the location of the hotel pretty central to Apia town. Rooms were spacious and clean and shower water pressure was good. Pool is a good size for families and groups to enjoy. Happy hours were a treat and people come from out of hotel and enjoy it. Some improvements could be made to the food menu. On the day i had guests over for lunch there was no fish options available other than fish and chips. There are plenty of waiters and waiteresses around but they werent keeping an eye on the tables. The restaurant wasn't full but we still had to wait for drinks and food. Went to a table that had been cleared but not reset so i waited for 10 mins for someone to come over and take my order and dress my table. Rooms closer to the road hear a lot of the traffic at night.

Liked the location of the hotel pretty central to Apia town. Rooms were spacious and clean and shower water pressure was good. Pool is a good size for families and groups to enjoy. Happy hours were a treat and people come from out of hotel and enjoy it. Some improvements could be made to the food menu. On the day i had guests over for lunch there was no fish options available other than fish and chips. There are plenty of waiters and waiteresses around but they werent keeping an eye on the tables. The restaurant wasn't full but we still had to wait for drinks and food. Went to a table that had been cleared but not reset so i waited for 10 mins for someone to come over and take my order and dress my table. Rooms closer to the road hear a lot of the traffic at night.

Not as accomodating as other hotels we stayed at.

Not as accomodating as other hotels we stayed at.

Stayed at Lava for one night before our flight back to NZ. Staff were very helpful and responsive. Room was well kept and a bummer we didn’t get to enjoy the breakfast buffet as we had an early flight out. Ideal location right by Apia/town close to the markets and shops to do some last minute run arounds.

Stayed at Lava for one night before our flight back to NZ. Staff were very helpful and responsive. Room was well kept and a bummer we didn’t get to enjoy the breakfast buffet as we had an early flight out. Ideal location right by Apia/town close to the markets and shops to do some last minute run arounds.