Overall, it’s a great resort with a wide selection of activities ranging from golf to horseback riding. The spa service was also top class! One thing they could improve upon is the security organization. At times, it felt like there was too much surveillance with guests constantly being carded. One should not have to bear the burden of constantly explaining themselves to security agents when they are looking for peace of mind at a resort! They need to be more discreet with this in the future and ensure that guest hospitality is the number one priority.

Overall, it’s a great resort with a wide selection of activities ranging from golf to horseback riding. The spa service was also top class! One thing they could improve upon is the security organization. At times, it felt like there was too much surveillance with guests constantly being carded. One should not have to bear the burden of constantly explaining themselves to security agents when they are looking for peace of mind at a resort! They need to be more discreet with this in the future and ensure that guest hospitality is the number one priority.

The staff were great and went above & beyond to make our stay enjoyable, but the property needs an upgrade!

The staff were great and went above & beyond to make our stay enjoyable, but the property needs an upgrade!

excellent hotel, wonderfull staff

excellent hotel, wonderfull staff

I didn’t like the service and I didn’t like maintenance of the place.

I didn’t like the service and I didn’t like maintenance of the place.

Hotel in general is old and needs renovations. hotel reception asked for a marriage certificate and almost not let us check in. by the way I came with my wife and 2 kids and we live in Barcelona as per our ID'S. Hotel still chose to make a big deal about demanding marriage certificate.

Hotel in general is old and needs renovations. hotel reception asked for a marriage certificate and almost not let us check in. by the way I came with my wife and 2 kids and we live in Barcelona as per our ID'S. Hotel still chose to make a big deal about demanding marriage certificate.

You feel you’re always watched by the security guard. Breakfast dining area outside had many bees causing trouble. Very rude security guards.

You feel you’re always watched by the security guard. Breakfast dining area outside had many bees causing trouble. Very rude security guards.

Very nice hotel , rooms are great, the property has many activities from atv’s on the beach to zip line, horse back riding , go karts. Good hotel but the service at the coffee shops or restaurants aren’t so good

Very nice hotel , rooms are great, the property has many activities from atv’s on the beach to zip line, horse back riding , go karts. Good hotel but the service at the coffee shops or restaurants aren’t so good

It was extremely enjoyable and comfortable.

The stuff are not the move specially The reception (hind) not professional at all

The stuff are not the move specially The reception (hind) not professional at all

It was extremely enjoyable and comfortable.

Food and service was terrible. You feel like you are trapped in there. Overcharge her for everything. We heard the same feedback from so many people after we came back. Never again.

Amazing hotel, staff amazing, rooms fabulous, 11 great restaurants highest quality food and activities from archery horse riding to golf...football... I havectravelled and stayed in more than u0 countries... this is simply the best!

Amazing hotel, staff amazing, rooms fabulous, 11 great restaurants highest quality food and activities from archery horse riding to golf...football... I havectravelled and stayed in more than u0 countries... this is simply the best!

on the restaurant on the property and were overcharged since they had two menus which one had a sticker with another price. We were charged 6 dollars for a small bowl of rice. The children with us were very hungry still since the food was terrible. The portions were very small and the price was very high. We talked to the server and they said they could not adjust the ticket. We left there walking to the hotel and planned on getting food for ourselves and mainly the children. We walked into 3 restaurants next to the lobby and were told the kitchen was closed but, they were still serving alcohol. I also, walked into the Casino to order food to take to the room for the kids but, were told we could not take food outside the casino. We were told to order room service from our room. We went to our room and tried to call the room service and guest service twice and it kept giving us a busy signal and no one answered. My 13 yr old daughter went to sleep very hungry. We went and spoke to a manager the next day and we were told they would make sure we would not have any other issues and they would look into this and get back with us. They never did. That same day we had dinner at a restaurant next to the lobby. We ordered food and one of our guest members did not receive her food until we done eating.They had no food available after 11pm and it is too far from a outside restaurant. They had liquor and casino available 24/7. We were not happy at all. Managers did nothing.

on the restaurant on the property and were overcharged since they had two menus which one had a sticker with another price. We were charged 6 dollars for a small bowl of rice. The children with us were very hungry still since the food was terrible. The portions were very small and the price was very high. We talked to the server and they said they could not adjust the ticket. We left there walking to the hotel and planned on getting food for ourselves and mainly the children. We walked into 3 restaurants next to the lobby and were told the kitchen was closed but, they were still serving alcohol. I also, walked into the Casino to order food to take to the room for the kids but, were told we could not take food outside the casino. We were told to order room service from our room. We went to our room and tried to call the room service and guest service twice and it kept giving us a busy signal and no one answered. My 13 yr old daughter went to sleep very hungry. We went and spoke to a manager the next day and we were told they would make sure we would not have any other issues and they would look into this and get back with us. They never did. That same day we had dinner at a restaurant next to the lobby. We ordered food and one of our guest members did not receive her food until we done eating.They had no food available after 11pm and it is too far from a outside restaurant. They had liquor and casino available 24/7. We were not happy at all. Managers did nothing.

Excellent location of this wonderful resort. The hotel was clean and services were very good. Access to the beach was easy and employees helpful and making our stay very enjoyable. However price of food and drinks rather high for Morocco.

Excellent location of this wonderful resort. The hotel was clean and services were very good. Access to the beach was easy and employees helpful and making our stay very enjoyable. However price of food and drinks rather high for Morocco.

It's definitely far from a 5 star Moroccan rating, it doesn't even come close to that rating. The resort is big for the local standard, the rooms are pretty much two decades old, uncomfy beds, fridges not working, barely one and half towel for us and kids; we showed up on Monday -Wed after a major holiday (not recommended), we were told most restaurants were closed and only one option available when we arrived, their Tuesday night buffet was disaster, their breakfast was the only consistent good experience. The resort has unique amenities that we don't see often from horseback riding, Zipline, ATVs on the beach, surfclub and more, all of which were never mentioned at check-in along with absence of any welcome at arrival. The app which they recommended never worked and when we complained the response was very disappointing. We heard management was changing which may be the reason for the weak service and the bad value.

It's definitely far from a 5 star Moroccan rating, it doesn't even come close to that rating. The resort is big for the local standard, the rooms are pretty much two decades old, uncomfy beds, fridges not working, barely one and half towel for us and kids; we showed up on Monday -Wed after a major holiday (not recommended), we were told most restaurants were closed and only one option available when we arrived, their Tuesday night buffet was disaster, their breakfast was the only consistent good experience. The resort has unique amenities that we don't see often from horseback riding, Zipline, ATVs on the beach, surfclub and more, all of which were never mentioned at check-in along with absence of any welcome at arrival. The app which they recommended never worked and when we complained the response was very disappointing. We heard management was changing which may be the reason for the weak service and the bad value.

Super

Super

Scenic, quiet

Scenic, quiet

R a s