We've stayed here before. Probably will again.

The elevator did not work and we had a handicapped person in our group. We were not warned or compensated with a ground floor option. The elevator had been out of commission an extended time before our arrival. Rooms could use some cleaning. There is a large amount of semi drivers with it's location to the interstate. It is close to the Dunes parks, but not much else.

Perfect for a one night stay passing through

Fine for a quick stay clean, AC was a bit tricky.

Fine for a quick stay clean, AC was a bit tricky.

bad service because I canceled it the day I left and then my money was not returned and it is already a long time

Everyone was friendly and very clean, I was very happy with my stay.

It was ok. We checked in easily, but the room had a broken toilet and broken AC. Front desk quickly changed our room. The carpet was worn, decor in rooms is very dated. Staff was very nice.

It was ok. We checked in easily, but the room had a broken toilet and broken AC. Front desk quickly changed our room. The carpet was worn, decor in rooms is very dated. Staff was very nice.

I did not stay at the hotel because of the condition of the rooms- one smelled like cat urine and the other like cigarettes. Expedia and Comfort Inn would not give me a refund despite the fact that I did not use the room. I will no longer use Expedia or stay at the Comfort Inn.

I did not stay at the hotel because of the condition of the rooms- one smelled like cat urine and the other like cigarettes. Expedia and Comfort Inn would not give me a refund despite the fact that I did not use the room. I will no longer use Expedia or stay at the Comfort Inn.

Breakfast was decent. Nice fruit selection but sometimes ran out of things. Overall, well worth the money and nice place to stay!

Breakfast was decent. Nice fruit selection but sometimes ran out of things. Overall, well worth the money and nice place to stay!

Great stay!

Great stay!

They never cleaned our room, never charge a towels

They never cleaned our room, never charge a towels

They were not ADA accessible. I paid for king room. When we got there with my 15 year old handicap daughter the elevator was out and they had no way for us to get to our room so they down graded me. It was dirty and they had no food. It ran out.

They were not ADA accessible. I paid for king room. When we got there with my 15 year old handicap daughter the elevator was out and they had no way for us to get to our room so they down graded me. It was dirty and they had no food. It ran out.

The property was run down. The carpet throughout needed a good shampoo. The room was not clean.

The property was run down. The carpet throughout needed a good shampoo. The room was not clean.

Elevator not yet fixed, but can tell they're working on it. Room was clean, staff was courteous and quick to address things. Breakfast was good, and kids loved the indoor pool and hot tub after a day of hiking.

Elevator was broken. Elderly Senior citizens had to carry luggage up 3 flights of stairs. Staff offered no help. Our toilet was plugged. Staff DID NOT FIX, merely provided a plunger for ME to fix. I did so. Carpet filthy. Room was bare with little furniture. Air conditioner was cycling on/0ff (mostly OFF) every 60-90 seconds. Only redeeming feature was the comfortable bed with clean sheets. Bad experience.

Elevator was broken. Elderly Senior citizens had to carry luggage up 3 flights of stairs. Staff offered no help. Our toilet was plugged. Staff DID NOT FIX, merely provided a plunger for ME to fix. I did so. Carpet filthy. Room was bare with little furniture. Air conditioner was cycling on/0ff (mostly OFF) every 60-90 seconds. Only redeeming feature was the comfortable bed with clean sheets. Bad experience.

Elevator not yet fixed, but can tell they're working on it. Room was clean, staff was courteous and quick to address things. Breakfast was good, and kids loved the indoor pool and hot tub after a day of hiking.

Overall not pleased with the cleanliness of the property. Hair on bed spread, dirty pull out bed/couch with crumbs in the bed, dirty carpet, and bathroom that didn’t appear to be clean. Elevator was broken as well. Appreciate the hot continental breakfast.

Overall not pleased with the cleanliness of the property. Hair on bed spread, dirty pull out bed/couch with crumbs in the bed, dirty carpet, and bathroom that didn’t appear to be clean. Elevator was broken as well. Appreciate the hot continental breakfast.

We really just needed a place to sleep. Room was nice and spacious. Bed was soooo comfortable!

We really just needed a place to sleep. Room was nice and spacious. Bed was soooo comfortable!

Of course the sheets and bedding were clean but the carpet throughout the facility is disgusting. Literally turn my child's feet black in my room from the dirty carpet.

Of course the sheets and bedding were clean but the carpet throughout the facility is disgusting. Literally turn my child's feet black in my room from the dirty carpet.

Inconvenience-We get there the lady at the counter inform us that the elevator was out of order since the end of June. We got there on July 4th and stayed till the 6th. The elevator still out. We asked for some inconvenience credit off from our stay, but she said that her manager said no. Convenient- 10 min away from The Dunes Beach Jewel-osco 8 minutes away. 4th of july fireworks show right in front of the Hotel Dirty- Another guest that was there that was talking to my friend said that they had to check out early because they found a roach in their room. They even brought it to the desk. Smae orange juice cup on the stairs vent from the day we got there till we left. Unsafe- Our door wouldn't lock properly unless really pushed.