Bed very comfortable . Didn’t like the squeaky bathroom door.

We had a corner room and were able to see the ocean. They had a voucher system you could use for $10 credit if you didn’t need housekeeping. Great location to many restaurant's.

Great stay, fantastic view and the room was clean and comfortable.

Great stay, fantastic view and the room was clean and comfortable.

We had a corner room and were able to see the ocean. They had a voucher system you could use for $10 credit if you didn’t need housekeeping. Great location to many restaurant's.

Nice clean hotel. Large room, quiet, walking distance to cafes, restaurants, shops and bars. Good food in restaurant

Nice clean hotel. Large room, quiet, walking distance to cafes, restaurants, shops and bars. Good food in restaurant

Great views from our room.

The hotel failed to tell me upon check in that 20 metres from my room/windows, night time MAJOR resurfacing and road replacement works were being completed. The noise from 3 road ashphalt scrubbers/resurfacers, 4 rollers, 4 semi trailers doing constant ashphalt rotatiom and the generators running the light towers all night, was HORRENDOUS. I rang 4 times through to the front desk and kept getting told the works would be completed within an hour. At 2am I was told they were not finishing until 6am! Great for a 6.30am wakeup! The hotel had ample opportunity to warn me prior to paying, prior to checking in and even at check in, and failed to do so. I won't be returning.

The hotel failed to tell me upon check in that 20 metres from my room/windows, night time MAJOR resurfacing and road replacement works were being completed. The noise from 3 road ashphalt scrubbers/resurfacers, 4 rollers, 4 semi trailers doing constant ashphalt rotatiom and the generators running the light towers all night, was HORRENDOUS. I rang 4 times through to the front desk and kept getting told the works would be completed within an hour. At 2am I was told they were not finishing until 6am! Great for a 6.30am wakeup! The hotel had ample opportunity to warn me prior to paying, prior to checking in and even at check in, and failed to do so. I won't be returning.

We enjoy staying at the PLH, it is in a great location, convenient, & generally a good friendly atmosphere. The front desk & admin staff are very professional making it easy to deal with. However, the restaurant & bar service is terrible! It was a similar story for breakfast or nighttime at the bar. Very slow, taking 1/2 plus to get a drink, forgetting orders etc'. There seemed to be plenty of staff wondering around but there wasn't any organisation, or a lack of direction?? Def' not run off their feet or panic. I was disappointed & found this very frustrating to watch. We spoke to multiple people over the weekend who shared the same story.

We enjoy staying at the PLH, it is in a great location, convenient, & generally a good friendly atmosphere. The front desk & admin staff are very professional making it easy to deal with. However, the restaurant & bar service is terrible! It was a similar story for breakfast or nighttime at the bar. Very slow, taking 1/2 plus to get a drink, forgetting orders etc'. There seemed to be plenty of staff wondering around but there wasn't any organisation, or a lack of direction?? Def' not run off their feet or panic. I was disappointed & found this very frustrating to watch. We spoke to multiple people over the weekend who shared the same story.

Fabulous stay, very clean with lovely amenities. The only downfall was the very loud band that was there each night over the weekend - unfortunately our balcony room at the front of the hotel was directly above this. We may as well have been down there. It would have been nice to be notified of this prior to securing our booking, as our 5.45am wake up for our 9 yo’s gymnastics comp on Saturday morning was very difficult after not being able to go to sleep til after 11.30pm. Despite the lack of sleep we had a wonderful stay. Very impressed with the standard of the hotel - even just the little things, such as having a decent amount of milk provided and nice bathroom inclusions.

Fabulous stay, very clean with lovely amenities. The only downfall was the very loud band that was there each night over the weekend - unfortunately our balcony room at the front of the hotel was directly above this. We may as well have been down there. It would have been nice to be notified of this prior to securing our booking, as our 5.45am wake up for our 9 yo’s gymnastics comp on Saturday morning was very difficult after not being able to go to sleep til after 11.30pm. Despite the lack of sleep we had a wonderful stay. Very impressed with the standard of the hotel - even just the little things, such as having a decent amount of milk provided and nice bathroom inclusions.

Fantastic 4Star hotel with great location,excellent staff and food and drink at a fair price

Fantastic 4Star hotel with great location,excellent staff and food and drink at a fair price

Quiet location, easy access to local shops and eateries. Good food choices within the restaurant as well

Quiet location, easy access to local shops and eateries. Good food choices within the restaurant as well

Great Place to stay

Great Place to stay

The staff was so accommodating.

The staff was so accommodating.

Very nice close to everything enjoyable stay thankyou it was great would definitely recommend to anyone cheer’s

Very nice close to everything enjoyable stay thankyou it was great would definitely recommend to anyone cheer’s

Great bed and great view

Great bed and great view

We enjoyed our stay. Room was clean and tidy. Check in was quick and painless. Great view. TV channels were limited if wanting a quiet night in. The let down was the breakfast one morning. Very slow, and not because they were busy. Waited nearly half hour for my coffee and eventually had to go up and ask for it when I noticed a group that ordered after us, got there's first. And then waited another 15 minutes for our food. My toasted sandwich came out burnt on one side (the bottom side of course! Not going to show the burnt side face up on the plate) and my husband's bacon and eggs came out with no bacon! Which we had to wait again for. Over an hour spent there already so just ate and left. Ate breakfast elsewhere for the other 4 mornings. Which was a shame as a nice spot there for a meal, coffee or drink. Aside from that, I would recommend as stay itself was enjoyable.

We enjoyed our stay. Room was clean and tidy. Check in was quick and painless. Great view. TV channels were limited if wanting a quiet night in. The let down was the breakfast one morning. Very slow, and not because they were busy. Waited nearly half hour for my coffee and eventually had to go up and ask for it when I noticed a group that ordered after us, got there's first. And then waited another 15 minutes for our food. My toasted sandwich came out burnt on one side (the bottom side of course! Not going to show the burnt side face up on the plate) and my husband's bacon and eggs came out with no bacon! Which we had to wait again for. Over an hour spent there already so just ate and left. Ate breakfast elsewhere for the other 4 mornings. Which was a shame as a nice spot there for a meal, coffee or drink. Aside from that, I would recommend as stay itself was enjoyable.

The view from our room was Godly, I was firstly disappointed, that there was not the effusion of towels, tissues, soaps and lotions we have come to expect in 4-5 star hotels, I am hoping that they have recognised the environmental impact of these things, and taken the initiative to minimise the impact.

The view from our room was Godly, I was firstly disappointed, that there was not the effusion of towels, tissues, soaps and lotions we have come to expect in 4-5 star hotels, I am hoping that they have recognised the environmental impact of these things, and taken the initiative to minimise the impact.

Perfect location. Staff were lovely & the bed was like a cloud to sleep on. 10/10 property 🌟

Great place to stay at.Reception service for us was a fail.