Excellent and helpful staff.

Excellent and helpful staff.

This hotel is in a very good place to see the old town and sample excellent restaurants. The stuff in the hotel is very helpful in everything. But in a four star hotel one would like having a cafe in the mornin in room, not going three levels down and lifting up thr cofr into thr room. Btw. one has to put onto the floor one cup to be able to start the lift with the security card. There are only two small glasses in the bathroom for drinking anything..For ice one has to go to the concierge who serves with enthusiasm when not busy with check in and out. In summary that hotel would worth max 3 star level anywhere else.

Wonderful staff, nice service, calm and yet in old town, surrounded by shopping possibilities. You can access the hotel via car through special permission to unload the luggage, yet need to park the car outside old town

Amazing property with great staff and service. The hotel has that welcoming feeling and I truly enjoyed my stay here.

Amazing service and nice clean rooms

Located on a great part of the old city amongst cobblestone lanes and streets full of boutique restauants bars and stores.

very nice property in zurich

very nice property in zurich

The service of the reception and housekeeping teams were excellent. Large room, comfortable bed and stay, well maintained. No mini bar in the room. Breakfast choice is limited and ordinary.

The service of the reception and housekeeping teams were excellent. Large room, comfortable bed and stay, well maintained. No mini bar in the room. Breakfast choice is limited and ordinary.

Very good location in the old town of Zurich.

Very good location in the old town of Zurich.

The old city district is so interesting and world class people watching!

The old city district is so interesting and world class people watching!

Great hotel in a convenient location. Rooms were a decent size and competitively priced

Great hotel in a convenient location. Rooms were a decent size and competitively priced

Very nice hotel lobby area and staff at reception were friendly. Really liked the complementary welcome glass of orange juice and the fountain outside the corridors for drinking water.

Very nice hotel lobby area and staff at reception were friendly. Really liked the complementary welcome glass of orange juice and the fountain outside the corridors for drinking water.

We had the historic double for 3 adults in town for the Taylor Swift concert and it was plenty of space for all of us. The rooms were clean and the staff was friendly. The hotel was very walkable for everywhere we wanted to go. Would recommend this hotel to others.

We had the historic double for 3 adults in town for the Taylor Swift concert and it was plenty of space for all of us. The rooms were clean and the staff was friendly. The hotel was very walkable for everywhere we wanted to go. Would recommend this hotel to others.

The staff was friendly and helpful. Facilities were beautifully restored and clean and comfortable. Located in the heart of Old City center and walkable to everything.!

The staff was friendly and helpful. Facilities were beautifully restored and clean and comfortable. Located in the heart of Old City center and walkable to everything.!

The staff are excellent.

The staff are excellent.

Amazing hotel and location. Beautiful and clean rooms. Lovely and gracious staff.

Amazing hotel and location. Beautiful and clean rooms. Lovely and gracious staff.

My only complaint is that the bed seemed quite old and sagged in the middle. In addition, my room was slanted -- I was okay due to my height but if you are taller than 5'5, you'd really struggle to walk around.

My only complaint is that the bed seemed quite old and sagged in the middle. In addition, my room was slanted -- I was okay due to my height but if you are taller than 5'5, you'd really struggle to walk around.

Can’t imagine a more conveniently located, clean, and safe hotel. Within a couple of blocks is a HUGE variety of bars, restaurants, cultural and sightseeing options. Even the the Niederdorf can be a noisy and slightly raucous neighborhood, the double pane windows let absolutely no traces of any of that through. The staff was lovely and even offered me a glass of welcoming Prosecco as I checked in. As much as I love a room on an upper floor (and I make a point of always walking and not taking elevators, especially since I was traveling lightly) the ceiling on the 4th floor was quite low. Being rather tall, I had to avoid bumping my head - and when I got up in the middle of the night - sure enough - I gave it a real whack in my partial sleep. I’m grateful for the complimentary shower hair covering provided in the bathroom, because I put it on in order to avoid blood stains on the pillow cases and sheets. Well, I didn’t expect that, but the staff was sweet about it all and entered a note in my profile that next time (and there will be a next time) I’d prefer a room on a floor with higher ceilings.

Can’t imagine a more conveniently located, clean, and safe hotel. Within a couple of blocks is a HUGE variety of bars, restaurants, cultural and sightseeing options. Even the the Niederdorf can be a noisy and slightly raucous neighborhood, the double pane windows let absolutely no traces of any of that through. The staff was lovely and even offered me a glass of welcoming Prosecco as I checked in. As much as I love a room on an upper floor (and I make a point of always walking and not taking elevators, especially since I was traveling lightly) the ceiling on the 4th floor was quite low. Being rather tall, I had to avoid bumping my head - and when I got up in the middle of the night - sure enough - I gave it a real whack in my partial sleep. I’m grateful for the complimentary shower hair covering provided in the bathroom, because I put it on in order to avoid blood stains on the pillow cases and sheets. Well, I didn’t expect that, but the staff was sweet about it all and entered a note in my profile that next time (and there will be a next time) I’d prefer a room on a floor with higher ceilings.

Was fantastic. Best location!