We had an amazing time at the hotel with our family. It’s a beautiful hotel, in a beautiful location

We had an amazing time at the hotel with our family. It’s a beautiful hotel, in a beautiful location

The resort is very nice: plush, comfortable and excellent service throughout the location. Personally we didn’t like the pool set up and we found the food and drink expensive. The beach club is a climb down but very nice. Very nice room with sea view with a really comfortable bed.

The resort is very nice: plush, comfortable and excellent service throughout the location. Personally we didn’t like the pool set up and we found the food and drink expensive. The beach club is a climb down but very nice. Very nice room with sea view with a really comfortable bed.

Extremely friendly and professional staff in an amazing hotel where we stayed 35 years ago! Large and beautiful grounds to enjoy, a small private beach, and the hints of the forgone glamour which these days are hard to find in the new and very design hotels. some common areas have been well redesigned and upgraded, while keeping some great pieces to remmind us of the past of this hotel. the rooms could do with a facelift though, but are very comfortable and with a great balcony and seaview. I will go back again!

Extremely friendly and professional staff in an amazing hotel where we stayed 35 years ago! Large and beautiful grounds to enjoy, a small private beach, and the hints of the forgone glamour which these days are hard to find in the new and very design hotels. some common areas have been well redesigned and upgraded, while keeping some great pieces to remmind us of the past of this hotel. the rooms could do with a facelift though, but are very comfortable and with a great balcony and seaview. I will go back again!

Only issue was when we dropped off our clothing for laundry service they seemed to have forgotten about it. They said tomorrow afternoon and I said that only works if we book another night. They promptly got them done although still somewhat damp when we got them. Other than that small glitch they did an awesome job.

Only issue was when we dropped off our clothing for laundry service they seemed to have forgotten about it. They said tomorrow afternoon and I said that only works if we book another night. They promptly got them done although still somewhat damp when we got them. Other than that small glitch they did an awesome job.

Overall excellent the only drawback was getting the laundry done. We left them the bag at 8:30 when they were cleaning the room and they seemed to have forgotten about it. When I called the desk they were great about getting it back to us only still wet. Not much of a problem but worth noting.

Overall excellent the only drawback was getting the laundry done. We left them the bag at 8:30 when they were cleaning the room and they seemed to have forgotten about it. When I called the desk they were great about getting it back to us only still wet. Not much of a problem but worth noting.

All good nothing to complain about.Staff, food and facilities top class. We have been there 4 time now and never a problem.

All good nothing to complain about.Staff, food and facilities top class. We have been there 4 time now and never a problem.

Very good. Service very friendly. The room we had was without balcony and rather small but ok. The breakfast was terrific.

Very good. Service very friendly. The room we had was without balcony and rather small but ok. The breakfast was terrific.

Friendly staff, especially the cat park attendant. Cleanliness. Views over the sea. Garden area very nice

Friendly staff, especially the cat park attendant. Cleanliness. Views over the sea. Garden area very nice

The hotel itself was fantastic. Comfortable, in a great location and with good facilities. What let it down was the attitude of the hospitality staff. With one or two exceptions the serving staff seemed to have little interest in their work and no interest in the guests, and virtually ignored you as they passed (never a “bon journo”) and virtually grunted when we asked for more coffee or wanted to order food at the pool bar. We felt that we were living in a separate universe from the staff and ceased trying to engage them in conversation except for what was totally necessary for our needs. The exceptions were the porters and reception staff and the bar man in the lounge, who were very pleasant. We also felt that for a five star hotel the food, considering the prices charged, was below standard for a five star hotel. The range on offer was limited and the quality and presentation sub standard. I could not finish one dish I was served as the veal was too tough to eat. It was taken away, but no apology was offered.

The hotel itself was fantastic. Comfortable, in a great location and with good facilities. What let it down was the attitude of the hospitality staff. With one or two exceptions the serving staff seemed to have little interest in their work and no interest in the guests, and virtually ignored you as they passed (never a “bon journo”) and virtually grunted when we asked for more coffee or wanted to order food at the pool bar. We felt that we were living in a separate universe from the staff and ceased trying to engage them in conversation except for what was totally necessary for our needs. The exceptions were the porters and reception staff and the bar man in the lounge, who were very pleasant. We also felt that for a five star hotel the food, considering the prices charged, was below standard for a five star hotel. The range on offer was limited and the quality and presentation sub standard. I could not finish one dish I was served as the veal was too tough to eat. It was taken away, but no apology was offered.

Remembered me on the Childhood Days. I have enjoyed my stay. Staff is friendly and professional

Remembered me on the Childhood Days. I have enjoyed my stay. Staff is friendly and professional

Mycket bra med superb service

Mycket bra med superb service

We enjoyed our stay here. The view is beautiful- our room overlooked the pool and the ocean. The hotel Is very nice, we could park right in front of the hotel and the setting was amazing. The service was very helpful. The breakfast was very good - includes omelettes with choice of ingredients and lots of pastries and fruit and meats and cheeses to choose from.

We enjoyed our stay here. The view is beautiful- our room overlooked the pool and the ocean. The hotel Is very nice, we could park right in front of the hotel and the setting was amazing. The service was very helpful. The breakfast was very good - includes omelettes with choice of ingredients and lots of pastries and fruit and meats and cheeses to choose from.

Let's get the negatives out of the way first! What they DON'T tell you is that the hotel is built over the train line which runs between France and Italy. Trains run all the time at intervals varying from minutes to hoiurs apart. This is manifested as a noticebale rumble; the level of which, depends on which floor your room is lpocated. The lower you are, the more of a loud rumble. You might get used to this or not depending on how light/heavy a sleeper you are. It can be quite irritating. Wifi is Next, if you're not a fan of dogs or cats, then this might not be a hotel for you. Dog owners are positively encoraged to bring their pooches with them and there appear to be a pair of cats roaming the property. These might be rodent catchers - not sure. Onto the good stuff: The car park up a slope from the road is attended. Courteous reception staff. The rooms are of high comfort with huge beds. Linen changed daily. Well appointed bathrooms but with limited space for your owns stuff. Frdge with 28 million bottles of every type of beverage at eye- watering prices. Most rooms have balconies opening to the sea, the sun and Ospedaletti to the east in the dstance. Great sunrises! Spa. Beach club in the summer. Circular outdoor heated pool available all year round. Buffet breakfasts and comprehensive room service. A wide type of clientele; many spending new year here from across the border in France. Will definitely come back, but will be sure to get a high floor room next time!

Let's get the negatives out of the way first! What they DON'T tell you is that the hotel is built over the train line which runs between France and Italy. Trains run all the time at intervals varying from minutes to hoiurs apart. This is manifested as a noticebale rumble; the level of which, depends on which floor your room is lpocated. The lower you are, the more of a loud rumble. You might get used to this or not depending on how light/heavy a sleeper you are. It can be quite irritating. Wifi is Next, if you're not a fan of dogs or cats, then this might not be a hotel for you. Dog owners are positively encoraged to bring their pooches with them and there appear to be a pair of cats roaming the property. These might be rodent catchers - not sure. Onto the good stuff: The car park up a slope from the road is attended. Courteous reception staff. The rooms are of high comfort with huge beds. Linen changed daily. Well appointed bathrooms but with limited space for your owns stuff. Frdge with 28 million bottles of every type of beverage at eye- watering prices. Most rooms have balconies opening to the sea, the sun and Ospedaletti to the east in the dstance. Great sunrises! Spa. Beach club in the summer. Circular outdoor heated pool available all year round. Buffet breakfasts and comprehensive room service. A wide type of clientele; many spending new year here from across the border in France. Will definitely come back, but will be sure to get a high floor room next time!

Old world charm, classic beautiful & elegant. Impeccable staff & stunningly atmosphere. This hotel is fabulous. I would stay there again in a minute.

Old world charm, classic beautiful & elegant. Impeccable staff & stunningly atmosphere. This hotel is fabulous. I would stay there again in a minute.

Its a little walk to the town, but worth it as the hotel is fantastic. Its got everything you could want on a holiday of this type. I use it as a cycling base into the local villages and towns. San Remo is only a short distance to all the main shopping outlets. I'v been back here three times now and just might be back again.

Its a little walk to the town, but worth it as the hotel is fantastic. Its got everything you could want on a holiday of this type. I use it as a cycling base into the local villages and towns. San Remo is only a short distance to all the main shopping outlets. I'v been back here three times now and just might be back again.

great breakfast, great sea view from room. Swimming in the sea a bit of a trek tho. everything great except that I would have liked a bath as well as a shower. Also clock in room not working and I am stupid and could not work it and I really do need a clock in the room. Also the hotel does not have adapters (particularly for phones) so if you forget yours you have to charge in the reception office which is a bit of a bind. Also my room which was lovely, did not have a kettle - which I received immediately after asking, but no mugs to make tea..... or for that matter any tea bags ! I love this hotel !

great breakfast, great sea view from room. Swimming in the sea a bit of a trek tho. everything great except that I would have liked a bath as well as a shower. Also clock in room not working and I am stupid and could not work it and I really do need a clock in the room. Also the hotel does not have adapters (particularly for phones) so if you forget yours you have to charge in the reception office which is a bit of a bind. Also my room which was lovely, did not have a kettle - which I received immediately after asking, but no mugs to make tea..... or for that matter any tea bags ! I love this hotel !