poterpet'. Everything is very beautiful - chandeliers, carpets, paintings. But we waited almost 20 minutes for coffee for breakfast, and somehow the bread suddenly ran out. The TV in the room could not be turned on with the remote control. Setting the water temperature in the shower was also not easy. But this is Venice, you can be patient.

poterpet'. Everything is very beautiful - chandeliers, carpets, paintings. But we waited almost 20 minutes for coffee for breakfast, and somehow the bread suddenly ran out. The TV in the room could not be turned on with the remote control. Setting the water temperature in the shower was also not easy. But this is Venice, you can be patient.

Amazing stay. Very good location , close to everything, but not crowded. Great choice on the breakfast. I liked the small garden and terrace. Especially in the morning for a cup of coffee and breakfast.

Amazing stay. Very good location , close to everything, but not crowded. Great choice on the breakfast. I liked the small garden and terrace. Especially in the morning for a cup of coffee and breakfast.

We were both very much looking forward to our last night of a very special trip around Europe. One gentleman at reception was very friendly and helpful. The other gentleman made no acknowledgment. We were taken to our room by a helpful porter. But was disappointed that the walk to our room was via cupboards, with doors left open. There were also stairs leading to the room, which were not mentioned on the booking. Once inside the room which was beautiful, but incredibly small and the carpet was not clean. Breakfast was exceedingly disappointing. The staff appeared overwhelmed. Whilst guests were having to eat in the entrance hall at coffee tables, due to the limited table space within the dining room. The hot breakfast items had ran out by 8.45am and not replenished. Breakfast was due to finish at 10.00am. We have stayed in many places in the city and this has been the most disappointing considering the high reviews.

We were both very much looking forward to our last night of a very special trip around Europe. One gentleman at reception was very friendly and helpful. The other gentleman made no acknowledgment. We were taken to our room by a helpful porter. But was disappointed that the walk to our room was via cupboards, with doors left open. There were also stairs leading to the room, which were not mentioned on the booking. Once inside the room which was beautiful, but incredibly small and the carpet was not clean. Breakfast was exceedingly disappointing. The staff appeared overwhelmed. Whilst guests were having to eat in the entrance hall at coffee tables, due to the limited table space within the dining room. The hot breakfast items had ran out by 8.45am and not replenished. Breakfast was due to finish at 10.00am. We have stayed in many places in the city and this has been the most disappointing considering the high reviews.

This was definitely an amazing experience. We asked to be picked up at the airport and we had Gianluca helping us with the luggage, driving us to the port and even suggesting a couple places to eat in Venice. We arrived right at the cront of the hotel by water taxi, the people at the reception were awesome, we had dinner at the restaurant there and it was a wonderful and delicious experience too. The room, tho most luxurious and quiet. For breakfast they have a beautiful patio, and the quality of everything was incredible. We needed to check-out a little late and they offered a couple of hours free of charge. We will be coming back for sure.

This was definitely an amazing experience. We asked to be picked up at the airport and we had Gianluca helping us with the luggage, driving us to the port and even suggesting a couple places to eat in Venice. We arrived right at the cront of the hotel by water taxi, the people at the reception were awesome, we had dinner at the restaurant there and it was a wonderful and delicious experience too. The room, tho most luxurious and quiet. For breakfast they have a beautiful patio, and the quality of everything was incredible. We needed to check-out a little late and they offered a couple of hours free of charge. We will be coming back for sure.