Quiet clean nice

Quiet clean nice

All I can say is that I would recommend you just staying in your car. Roaches run around all over and that rite there ruined it for me rite away and could not relax for a minute knowing those little hitchhikers were all over much less sleep.

All I can say is that I would recommend you just staying in your car. Roaches run around all over and that rite there ruined it for me rite away and could not relax for a minute knowing those little hitchhikers were all over much less sleep.

The customer service was very friendly

The customer service was very friendly

Everything

Everything

Our stay was very welcoming comfortable and clean quiet place good sleep

Our stay was very welcoming comfortable and clean quiet place good sleep

I understand you need assistance in rewriting your experience to report it effectively. Here's a revised version of your account: --- **Subject: Urgent Report of Bed Bug Infestation and Mismanagement** Dear [Attorney/Environmental Registry], I am writing to report a severe bed bug infestation at [Hotel Name] that has not only caused me significant distress but also exposed me to unsanitary conditions, despite my efforts to address the situation responsibly. **Timeline of Events:** - **Sunday:** Reported bed bug presence to hotel staff; was advised to wait until Monday for linen change. - **Monday:** Noted continued infestation; informed staff again. Paid all due fees. Staff confirmed infestation and promised exterminator service. - **Tuesday:** Exterminator confirmed infestation but advised against room change to prevent spread. I incurred expenses of approximately $100 to launder all clothing. - **Wednesday:** Exterminator scheduled to return. I took preventive measures, including car cleaning and online research on bed bugs. Despite these efforts, the hotel management accused me of causing the infestation. Upon returning to my room, I found the new linens infested. The manager was uncooperative and threatened to call the police when I demanded action and a refund. I proactively contacted the police for assistance and reported the issue to Expedia, who refunded two days of my stay. I also reached out to an attorney and am awaiting further instructions. **Current Situ

--- **Subject: Urgent Report of Bed Bug Infestation and Mismanagement** Dear [Attorney/Environmental Registry/Expedia Travel/ High Desert Inn Hesperia / Hesperia Police Department I am writing to report a severe bed bug infestation at [High desert inn Hesperia CA] that has not only caused me significant distress but also exposed me to unsanitary conditions, despite my efforts to address the situation responsibly. **Timeline of Events:** - **Sunday:** Reported bed bug presence to hotel staff; was advised to wait until Monday for linen change. - **Monday:** Noted continued infestation; informed staff again. Paid all due fees. Staff confirmed infestation and promised exterminator service. - **Tuesday:** Exterminator confirmed infestation but advised against room change to prevent spread. I incurred expenses of approximately $100 to launder all clothing. - **Wednesday:** Exterminator scheduled to return. I took preventive measures, including car cleaning and online research on bed bugs. Despite these efforts, the hotel management accused me of causing the infestation. Upon returning to my room, I found the new linens infested. The manager was uncooperative and threatened to call the police when I demanded action and a refund. I proactively contacted the police for assistance and reported the issue to Expedia, who refunded two days of my stay. I also reached out to an attorney and am awaiting further instructions

The staff was very nice & welcoming. Right next to shopping centers so it was very convenient

The staff was very nice & welcoming. Right next to shopping centers so it was very convenient

Manager goes in my trash bags invitation of privacy

Had been asking for a copy of my receipts I paid cash on 3/7/24 Debit on 3/8/24 79.20 they charge my card 158.40 I've been asking for correction I never authorized the change apparently they can charge you card more after you already paid until now no one had done anything new manager also works at motel 6 in Victorville and pays the residents to co e to this hotel room to claim that he is better then ma ager at motel 6 on maple je tells everyone everybody's business and is always drinking he ask me for a beer but he makes it like I need to supply his habit I've reported to upper management no answer no in one iwns the hotel for sad I was on there since September regular resident no issues h til the manager that had no clue what bring a manager us so many things to tell just don't get involved with him

Manager hides his drinking from wife and makes it my problem I like to keep to my self not there to socialize with him so I just don't go outside when he is around he like to hug I don't like to be touched

Again I reported bed bugs and had to take urgency for myself waiting on what to do I steamed clean the room house keeping help me change sheets but that's all has been done I ve been steam cleaning ,y drlf

Bed bugs I have reported it and nothing has been done since Sunday I'm just learning about the infestation and they called pest control they have no urgency or experience on how to handle this matter

Again I reported bed bugs and had to take urgency for myself waiting on what to do I steamed clean the room house keeping help me change sheets but that's all has been done I ve been steam cleaning ,y drlf

Bed bugs I have reported it and nothing has been done since Sunday I'm just learning about the infestation and they called pest control they have no urgency or experience on how to handle this matter

It's quite

Nice

Staff is friendly they try hard to keep guest happy

Staff is friendly they try hard to keep guest happy

Our stay was ok, but the air heater didnt work so good, and my wife was hoping there was a bath, but it had a walk in shower

Our stay was ok, but the air heater didnt work so good, and my wife was hoping there was a bath, but it had a walk in shower

This property exceeded my expectations, the rooms were updated and very clean. Management was always polite and informative towards myself.. Definitely a good spot for those looking to grab a bite to eat or get last minute items from the grocery store. The neighborhood is satisfactory as well.

This property exceeded my expectations, the rooms were updated and very clean. Management was always polite and informative towards myself.. Definitely a good spot for those looking to grab a bite to eat or get last minute items from the grocery store. The neighborhood is satisfactory as well.

Fast and polite check in. Lots of parking and hidden off the main road! A little jem of a Inn. Will stay again when I'm in need of a room.

Fast and polite check in. Lots of parking and hidden off the main road! A little jem of a Inn. Will stay again when I'm in need of a room.

The shower was not draining so the water was spilling over quickly. The drian was clogged the staff was rude and it was just not very clean.