I did not stay in this hotel after I arrived, i found it very filthy, ugly, and they gave me a paper full of prohibited things that we should not do nor bring to the hotel, and there are penalties money to pay if you violate any of these stupid rules which they have implemented and in a scam way have hidden it until the customers completely pay their stay, they did not state their rules in their ads, because they knew that nobody will book with them.. they are totally corrupted filthy scammers, their hotel is below standards hotel, they tried to scam me to pay something called environmental fee which they only tell the guests after the guests pay in advance their stay.. I refused to pay that environmental fee and simply quite to stay in that garbage, filthy and corrupted hotel, I quit and booked for my self and my family in another hotel not in subic .. subic is not a good place to spend vacation it is really ugly, filthy place.. I will never go there any more..

I did not stay in this hotel after I arrived, i found it very filthy, ugly, and they gave me a paper full of prohibited things that we should not do nor bring to the hotel, and there are penalties money to pay if you violate any of these stupid rules which they have implemented and in a scam way have hidden it until the customers completely pay their stay, they did not state their rules in their ads, because they knew that nobody will book with them.. they are totally corrupted filthy scammers, their hotel is below standards hotel, they tried to scam me to pay something called environmental fee which they only tell the guests after the guests pay in advance their stay.. I refused to pay that environmental fee and simply quite to stay in that garbage, filthy and corrupted hotel, I quit and booked for my self and my family in another hotel not in subic .. subic is not a good place to spend vacation it is really ugly, filthy place.. I will never go there any more..

The welcome machine at the reception Plesse replace with a bell or other sound. Really not convenient

The welcome machine at the reception Plesse replace with a bell or other sound. Really not convenient

Room was cramped and old, curtains did not fit window had to hand towels for privacy. toilet would not flush, power outage while in shower, on-site restaurant was out of most foods on menu, we were forced to eat sandwiches which were terrible and took 1 hour to serve to us. Large metal light fell from ceiling in restaurant patio and almost struck my wife. No access to any beach and not able to walk on the street outside hotel due to several prostitutes working the area. We were forced to leave after only 1 day and Resort would not reimburse our days paid. HORRIBLE PLACE

Room was cramped and old, curtains did not fit window had to hand towels for privacy. toilet would not flush, power outage while in shower, on-site restaurant was out of most foods on menu, we were forced to eat sandwiches which were terrible and took 1 hour to serve to us. Large metal light fell from ceiling in restaurant patio and almost struck my wife. No access to any beach and not able to walk on the street outside hotel due to several prostitutes working the area. We were forced to leave after only 1 day and Resort would not reimburse our days paid. HORRIBLE PLACE

Terrible

Terrible

False advertising.

False advertising.

The reason why I stayed here was to celebrate my son’s 21st birthday in a safely manner. We got together outside the room, the staff came out because a hotel manager was also staying right next door from us and we were disturbing them. We are the customers and there are other empty rooms (the hotel manager should’ve moved to a different room, or they could have placed us to a room away from others) so we could have enjoyed our purchase for staying here! Therefore we decided to stay in the room and continued with our celebration! But the staffs kept knocking on the door asking us quiet down. The 2nd evening which was the actual (day) birthday, I decided to drag my family out of the room and finished our party elsewhere to avoid conflict with the hotel manager’s room next to us. We were in room 8, the hotel manager is in room 9 and by the looks of the dish racks right by the doorway when they opened the door, maybe they are a resident in that room. I am very disappointed because I was not able to fulfill my purpose of staying here, I just paid for a room to sleep in, that’s not why I got the room for. But the staffs are nice, they are only following the request of their employer. My son and I are visiting, and I am shopping around for places to stay when I return next time and I am very sorry that to say that I am disappointed for staying here!

The reason why I stayed here was to celebrate my son’s 21st birthday in a safely manner. We got together outside the room, the staff came out because a hotel manager was also staying right next door from us and we were disturbing them. We are the customers and there are other empty rooms (the hotel manager should’ve moved to a different room, or they could have placed us to a room away from others) so we could have enjoyed our purchase for staying here! Therefore we decided to stay in the room and continued with our celebration! But the staffs kept knocking on the door asking us quiet down. The 2nd evening which was the actual (day) birthday, I decided to drag my family out of the room and finished our party elsewhere to avoid conflict with the hotel manager’s room next to us. We were in room 8, the hotel manager is in room 9 and by the looks of the dish racks right by the doorway when they opened the door, maybe they are a resident in that room. I am very disappointed because I was not able to fulfill my purpose of staying here, I just paid for a room to sleep in, that’s not why I got the room for. But the staffs are nice, they are only following the request of their employer. My son and I are visiting, and I am shopping around for places to stay when I return next time and I am very sorry that to say that I am disappointed for staying here!

Property was clean and maintained. Staff was responsive and efficient. Pool was large, clean and maintained. We will return again.

Property was clean and maintained. Staff was responsive and efficient. Pool was large, clean and maintained. We will return again.

Bad customer service charging every little things .lots of mosquitos .After I stay I got lots of mosquitoe bitesNo Wi-Fi inside the room . They don’t clean the room if your not around .no hot ,water not even warm

Bad customer service charging every little things .lots of mosquitos .After I stay I got lots of mosquitoe bitesNo Wi-Fi inside the room . They don’t clean the room if your not around .no hot ,water not even warm

Very friendly staff. The entrance to the hotel needed some work but, the stay was ok.

Very friendly staff. The entrance to the hotel needed some work but, the stay was ok.

There was no hot water. The pool was dirty. The restaurants were not open during the week. We did not get the rooms that were booked. Terrible hotel

There was no hot water. The pool was dirty. The restaurants were not open during the week. We did not get the rooms that were booked. Terrible hotel

Toilet Bowl flash not working, Telephone no dial tone and TV remote control not working

Toilet Bowl flash not working, Telephone no dial tone and TV remote control not working

There toilet bowl had not satisfied

There toilet bowl had not satisfied