easy access but the hot tub wasn’t working

Maintenance/engineer team is sleeping on the job at this hotel. So many things are broken down. Not a total deal breaker if you can ignore a wobbly table while eating breakfast or loose tile flooring in the bathroom. I also say that about the Maintenance team because when I got to my room, I was shocked to see a Maintenance man in my room, sitting on the bed, watching Tv.

Maintenance/engineer team is sleeping on the job at this hotel. So many things are broken down. Not a total deal breaker if you can ignore a wobbly table while eating breakfast or loose tile flooring in the bathroom. I also say that about the Maintenance team because when I got to my room, I was shocked to see a Maintenance man in my room, sitting on the bed, watching Tv.

The desk clerk went above and beyond our 1st night. Genuinely customer friendly. The downside, our room was not cleaned the following day. The phone in the room didn't work to call for more towels. I had to get the towels for myself after waiting more than 15 minutes at the front desk for someone to even assist me. The breakfast attendant was not happy at all when we asked for more cups and when we told there was no more coffee. We felt like we were really bothering her.

The desk clerk went above and beyond our 1st night. Genuinely customer friendly. The downside, our room was not cleaned the following day. The phone in the room didn't work to call for more towels. I had to get the towels for myself after waiting more than 15 minutes at the front desk for someone to even assist me. The breakfast attendant was not happy at all when we asked for more cups and when we told there was no more coffee. We felt like we were really bothering her.

It was a great property, but things that I overlook like some dings and dents, others may not. The hotel was overall everything I expected and more. The staff was amazing and even offered to change rooms over a couple of dents, but I said no because we were tired and it was no big deal to us. It was worth every penny and they wanted me to leave this feedback for everyone to see. I said I would leave only a positive feedback, but they wanted the truth out to fix any problems others may say about their hotel. A lot of pride is put in by the staff and all were friendly and helpful. I would recommend highly and the shower was awesome! I enjoy rainfall showers and our room came with one. Great job and the minor stuff is no big deal. It was worth every penny and I left a tip for their kindness and caring about my experience.

It was a great property, but things that I overlook like some dings and dents, others may not. The hotel was overall everything I expected and more. The staff was amazing and even offered to change rooms over a couple of dents, but I said no because we were tired and it was no big deal to us. It was worth every penny and they wanted me to leave this feedback for everyone to see. I said I would leave only a positive feedback, but they wanted the truth out to fix any problems others may say about their hotel. A lot of pride is put in by the staff and all were friendly and helpful. I would recommend highly and the shower was awesome! I enjoy rainfall showers and our room came with one. Great job and the minor stuff is no big deal. It was worth every penny and I left a tip for their kindness and caring about my experience.

I didn’t get a room, hotel was overbooked and I was turned away and my reservation not honored.

I didn’t get a room, hotel was overbooked and I was turned away and my reservation not honored.

The used bar of soap from the previous guest was still in the shower soap dish with their pubic hair on it. The shower water handle was coming apart. Some thing is leaking in the ceiling because the water damage is obviously getting worse. Rusty light fixtures, pool was dirty like the furniture in the common areas. Tile and grout were dirty.

The used bar of soap from the previous guest was still in the shower soap dish with their pubic hair on it. The shower water handle was coming apart. Some thing is leaking in the ceiling because the water damage is obviously getting worse. Rusty light fixtures, pool was dirty like the furniture in the common areas. Tile and grout were dirty.

Always a good experience with Marriott

Always a good experience with Marriott

Looking around at other hotels I feel this is the best choice

Looking around at other hotels I feel this is the best choice

I enjoyed our stay. This is a normal location upon returning home for family events. The one strange thing I encountered was that the bathroom door would not open without hitting the toilet. Rm 105

I enjoyed our stay. This is a normal location upon returning home for family events. The one strange thing I encountered was that the bathroom door would not open without hitting the toilet. Rm 105

Needed a crib and they brought one up and had plenty of space for it in the room

Needed a crib and they brought one up and had plenty of space for it in the room

the shower curtain was short

the shower curtain was short

Floors, both hard surface & carpets dirty & littered. Furniture in public areas stained. Litter around the property & parking lot. I know it’s hard to keep up on it because of the wind, but indoors should be easier.

Floors, both hard surface & carpets dirty & littered. Furniture in public areas stained. Litter around the property & parking lot. I know it’s hard to keep up on it because of the wind, but indoors should be easier.

The room was dirty, there were panties in the closet. Told front desk person but no one seemed to care. For the price you pay for this hotel is a rip off!

The room was dirty, there were panties in the closet. Told front desk person but no one seemed to care. For the price you pay for this hotel is a rip off!

Very clean hotel, staff was extremely friendly and helpful.

Very clean hotel, staff was extremely friendly and helpful.

Our room was clean and breakfast area was clean and nice but the elevator was disgusting. The room was tiny.

Our room was clean and breakfast area was clean and nice but the elevator was disgusting. The room was tiny.

A realy good place near the White Sands NP

A realy good place near the White Sands NP

Staff was great but hotel badly needs a facelift. Everything was rundown and room showed a lot of damage. Ok for one night but probably better options for the price