This review has something to do with the owner attitude, greed and rudeness rather than with the quality of the property itself, but as you probably know it might spoil the entire experience very easily. I'm writing a review a month later, when I calmed down. Upon arrival, the owner asked diet requirements. One of us is vegan, another vegetarian. Nothing was not available for vegan (which is not unusual so it's OK), but I said that I could eat eggs. When I came for the breakfast, the owner made an omelette with ham and refused to cook eggs without meat for me. I have no idea why he was asking about our diets the previous night. Looking at my disappointed face, he said that he will buy something for vegan and vegetarian for the following morning... In the evening, I forgot to sign in for breakfast before the deadline, so he gave us 1 strawberry cut in 4 parts, 6 blueberries and 1/4 of an orange. He had a lot of fruits in the containers but I guess that was the portion. We laughed when we counted berries and ate this "generous" breakfast. We paid more than $500 our 2 night stay, but the breakfast cost less than a buck. Things got worse later. When we checked out from the hotel, I had a phone meeting from 12-12:30PM at work. I went to the front yard of of the hotel and set at the chair with the laptop. At 12:10 the owner came to me and said that if I continue to use the hotel's wifi after the checkout he will have to charge me. Seriously?!!! How greedy can you possibly be?

This review has something to do with the owner attitude, greed and rudeness rather than with the quality of the property itself, but as you probably know it might spoil the entire experience very easily. I'm writing a review a month later, when I calmed down. Upon arrival, the owner asked diet requirements. One of us is vegan, another vegetarian. Nothing was not available for vegan (which is not unusual so it's OK), but I said that I could eat eggs. When I came for the breakfast, the owner made an omelette with ham and refused to cook eggs without meat for me. I have no idea why he was asking about our diets the previous night. Looking at my disappointed face, he said that he will buy something for vegan and vegetarian for the following morning... In the evening, I forgot to sign in for breakfast before the deadline, so he gave us 1 strawberry cut in 4 parts, 6 blueberries and 1/4 of an orange. He had a lot of fruits in the containers but I guess that was the portion. We laughed when we counted berries and ate this "generous" breakfast. We paid more than $500 our 2 night stay, but the breakfast cost less than a buck. Things got worse later. When we checked out from the hotel, I had a phone meeting from 12-12:30PM at work. I went to the front yard of of the hotel and set at the chair with the laptop. At 12:10 the owner came to me and said that if I continue to use the hotel's wifi after the checkout he will have to charge me. Seriously?!!! How greedy can you possibly be?

The house was cute. It is an older home. The owner/staff was not very friendly or available. Breakfast was very good.

The house was cute. It is an older home. The owner/staff was not very friendly or available. Breakfast was very good.

Gorgeous place - beautiful room in a fun, walkable area. Had happy hour and gave the guests an opportunity to meet each other & visit if they wanted to!

Gorgeous place - beautiful room in a fun, walkable area. Had happy hour and gave the guests an opportunity to meet each other & visit if they wanted to!

Great stay. Great room, breakfast and staff was awesome.

Everything!

Great stay. Great room, breakfast and staff was awesome.

Everything!

fantastic stay in Ouray- breakfast was amazing!

fantastic stay in Ouray- breakfast was amazing!

Amazingly Beautiful place to stay when visiting Ouray! Fantastic restaurants, shopping and more just. couple blocks away. Awesome mountain views, flowing river just a few feet away. May even see wildlife near by… deer, black bears. Will definitely stay again if inthe area and it is available.

Amazingly Beautiful place to stay when visiting Ouray! Fantastic restaurants, shopping and more just. couple blocks away. Awesome mountain views, flowing river just a few feet away. May even see wildlife near by… deer, black bears. Will definitely stay again if inthe area and it is available.

The staff is very helpful and responsive. Very good people.

The staff is very helpful and responsive. Very good people.

Great quiet space and wonderful staff. The Breakfast was amazing, would differently come back.

I made the reservation for a family event. I was driving from the Buena Vista area of Colorado. The route to the hotel is Highway 50. I drove all the way to Gunnsion, when i reached it the only bridge to get to montrose and Ouray was closed due to a failed safety inspection. At that point it was a 7 hour detour to back track and get to the hotel. This was not possible for my timeline. I called the hotel at NUMEROUS times and left messages (no one answers the phones). Called at least 2 times before the check in time so they could have maybe rebooked the hotel. I never once received a call back (I left numerous voice messages with my issue and contact information) or an email addressing my issue. I did finally get a hold of nice young lady (after a bunch of phone calls) who took my information and told me a Manager would contact me, but that never transpired. I had zero idea the bridge was closed, I wanted a refund, partial refund, or credit for a future stay. Their contact/customer service is non existent. This room was over $450, To charge such a premium price there should be customer service to match. If you plan on staying at this hotel realize there is zero communication and they do not return messages. Very disappointed.

I made the reservation for a family event. I was driving from the Buena Vista area of Colorado. The route to the hotel is Highway 50. I drove all the way to Gunnsion, when i reached it the only bridge to get to montrose and Ouray was closed due to a failed safety inspection. At that point it was a 7 hour detour to back track and get to the hotel. This was not possible for my timeline. I called the hotel at NUMEROUS times and left messages (no one answers the phones). Called at least 2 times before the check in time so they could have maybe rebooked the hotel. I never once received a call back (I left numerous voice messages with my issue and contact information) or an email addressing my issue. I did finally get a hold of nice young lady (after a bunch of phone calls) who took my information and told me a Manager would contact me, but that never transpired. I had zero idea the bridge was closed, I wanted a refund, partial refund, or credit for a future stay. Their contact/customer service is non existent. This room was over $450, To charge such a premium price there should be customer service to match. If you plan on staying at this hotel realize there is zero communication and they do not return messages. Very disappointed.

Great quiet space and wonderful staff. The Breakfast was amazing, would differently come back.

The location of this property is perfect! One block away from Main Street and quiet enough for a great night’s sleep even with the windows open. A huge plus was the pool and hot tubs which we used daily. The only thing that could make it better is a deep cleaning. All the eye catching spaces were clean (countertops, floors, bathroom counters) but a deep cleaning would be super nice. For example, the top and back of the TV which hangs over the kitchen countertop had a caked on layer of dust. All the corners and crevices could use the same TLC. We did have a problem with one of the windows and Carol offered to get it taken care of asap but it was not a big deal to us so we didn’t take her up on it. All in all I would recommend this place for a close to town and close to ski lift accommodation.

The location of this property is perfect! One block away from Main Street and quiet enough for a great night’s sleep even with the windows open. A huge plus was the pool and hot tubs which we used daily. The only thing that could make it better is a deep cleaning. All the eye catching spaces were clean (countertops, floors, bathroom counters) but a deep cleaning would be super nice. For example, the top and back of the TV which hangs over the kitchen countertop had a caked on layer of dust. All the corners and crevices could use the same TLC. We did have a problem with one of the windows and Carol offered to get it taken care of asap but it was not a big deal to us so we didn’t take her up on it. All in all I would recommend this place for a close to town and close to ski lift accommodation.

I had the best time here. Everything I needed! Everyone was so Nice and accommodating

I had the best time here. Everything I needed! Everyone was so Nice and accommodating

People were nice. Room needed repair. Less than i expected for the price.

The owner was very personable and kind. The breakfast was yummy. There is a beautiful creek close to the manor.

People were nice. Room needed repair. Less than i expected for the price.

The owner was very personable and kind. The breakfast was yummy. There is a beautiful creek close to the manor.

Management was very welcoming. Breakfast was amazing! Love this place and will be back!

Management was very welcoming. Breakfast was amazing! Love this place and will be back!

Great property, I wish someone was here to welcome us in. It was a little confusing on what we were suppose to do. It is quiet and comfortable. I would stay here again.

Great property, I wish someone was here to welcome us in. It was a little confusing on what we were suppose to do. It is quiet and comfortable. I would stay here again.