Hotel Carolina Bacalar
Hôtel à Bacalar
2 voyageurs · 1 chambre · 1 baignoire
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Valeur haut de gammeLe prix de cette propriété est supérieur à la moyenne de la région
Comprend les essentielsJardin, Piscine, Climatisation et plus
A propos de ce hôtel
Beachfront hotel with spa services and a 24-hour front desk
A private beach, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli, and spa services.
Hotel Carolina Bacalar offers 16 air-conditioned accommodations with MP3 docking stations and safes. Smart televisions are featured in guestrooms.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.
A private beach, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli, and spa services.
Hotel Carolina Bacalar offers 16 air-conditioned accommodations with MP3 docking stations and safes. Smart televisions are featured in guestrooms.
Bathrooms include showers and complimentary toiletries. This Bacalar hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.
The recreational activities listed below are available either on site or nearby; fees may apply.
Équipements
Piscine
Climatisation
Internet/Wi-Fi
Parking
Balcon ou terrasse
Bain à remous ou spa
TV
Jardin
Carte de Bacalar
Chambres disponibles
Deluxe Room, Lagoon View
Lits non précisés • 27 m²
Capacité d'accueil 2
Vous serez dirigé vers Hotels.com pour connaître la disponibilité et les tarifs.
Standard Double Room, Garden View
Lits non précisés • 12 m²
Capacité d'accueil 2
Vous serez dirigé vers Hotels.com pour connaître la disponibilité et les tarifs.
Standard Room, Garden View
Lits non précisés • 12 m²
Capacité d'accueil 2
Vous serez dirigé vers Hotels.com pour connaître la disponibilité et les tarifs.
€€€€
Avis
5.0
I loved my stay here. It is a lovely hotel, nice view to lo the lagoon. Nice pool and restaurant by the lagoon. The service was really friendly. We used the kayaks and had a lovely stay there. I higly recommend it. Surely will stay again in the future
2.0
Do yourself a favor and skip this hotel. I tried many times to call and no one ever answers. I had issues with my reservations and was not able to contact anyone. They charged me full stay even though I never stayed. When I spoke to Experian they were no help either. They opened a case and also tried to contact the Hotel and did not get a reply. Since they could not get a reply within 72 hours they closed the case and I was out more than $500.00
Terrible customer service and thieves.
2.0
The hotel has charming rooms with an island vibe and is located next to the Bacalar Lagoon. However, the positives end there. The staff don’t speak English, which is common in Bacalar, but they also don't use body language to communicate. There are plenty of staff, but the management is poor—you can wait over 45 minutes to pay your bill, as they don’t charge to your room. You must pay on the spot, causing long waits. Our room included two free drinks, but we were charged every time we ordered. Even when reminded of the free drinks, they still charged us and took an additional 20 minutes to correct the bill.
The hotel claims to have a restaurant, but it’s just a bar by the bay and a separate food service above reception. We had two adults and two kids, but only received two towels daily, requiring us to wait 20 minutes for more after water activities. Toilet paper wasn’t restocked; we had to ask for it. Water, coffee, and disposable cups weren’t provided unless requested every day. Service was extremely slow. Management was nonexistent, and staff didn’t greet guests.
On a rainy day, the area flooded, trapping us in our room. We had to pay before eating and had to repeatedly remind them about our payment method. Shampoo bottles were never replaced unless completely empty. The staff were unwelcoming,especially at reception, they never smiled or greeted the guests. Despite tipping cleaning lady daily, essential items were always missed.Don’t waste beautiful Bacalar in there.
2.0
The hotel has charming rooms with an island vibe and is located next to the Bacalar Lagoon. However, the positives end there. The staff don’t speak English, which is common in Bacalar, but they also don't use body language to communicate. There are plenty of staff, but the management is poor—you can wait over 45 minutes to pay your bill, as they don’t charge to your room. You must pay on the spot, causing long waits. Our room included two free drinks, but we were charged every time we ordered. Even when reminded of the free drinks, they still charged us and took an additional 20 minutes to correct the bill.
The hotel claims to have a restaurant, but it’s just a bar by the bay and a separate food service above reception. We had two adults and two kids, but only received two towels daily, requiring us to wait 20 minutes for more after water activities. Toilet paper wasn’t restocked; we had to ask for it. Water, coffee, and disposable cups weren’t provided unless requested every day. Service was extremely slow. Management was nonexistent, and staff didn’t greet guests.
On a rainy day, the area flooded, trapping us in our room. We had to pay before eating and had to repeatedly remind them about our payment method. Shampoo bottles were never replaced unless completely empty. The staff were unwelcoming,especially at reception, they never smiled or greeted the guests. Despite tipping cleaning lady daily, essential items were always missed.Don’t waste beautiful Bacalar in there.
10.0
Beautiful hotel
10.0
Beautiful hotel
5.0
Loved it very much!!! Nice people, and service. Location is perfection on the lagoon.
5.0
Loved it very much!!! Nice people, and service. Location is perfection on the lagoon.
10.0
Unique concept
10.0
Unique concept
10.0
Property manager and his staff are the best. Friendly and accommodating.
10.0
Property manager and his staff are the best. Friendly and accommodating.
5.0
We had an amazing stay at Hotel Carolina Bacalar. We could not have wished for a more beautiful hotel in a beautiful place like Bacalar. Both the lake and the hotel , wich is directly on the lake shore, are worth the trip south. The pictures of Hotel Carolina Bacalar exeed the expectations. The bearkfast options, food drinks and service are great too. The pool might come across a bit small but the lake fully compensates for this. We only spend 2 nights in Bacalar, I wish we would have stayed a day or two longer in Bacalar and Hotel Carolina. The only point of attation we have is the showerhead.
5.0
We had an amazing stay at Hotel Carolina Bacalar. We could not have wished for a more beautiful hotel in a beautiful place like Bacalar. Both the lake and the hotel , wich is directly on the lake shore, are worth the trip south. The pictures of Hotel Carolina Bacalar exeed the expectations. The bearkfast options, food drinks and service are great too. The pool might come across a bit small but the lake fully compensates for this. We only spend 2 nights in Bacalar, I wish we would have stayed a day or two longer in Bacalar and Hotel Carolina. The only point of attation we have is the showerhead.
10.0
Nature wonderland
10.0
Nature wonderland
10.0
Well thought of and put together. It had all the conveniences of a bungalow with a view.
10.0
Well thought of and put together. It had all the conveniences of a bungalow with a view.
10.0
Amazing propu
8.0
Beautiful
8.0
Beautiful
10.0
Amazing propu
10.0
This is the second time that I have stayed in the Carolina hotel. I brought my husband and sister-in-law to see it because I knew my description could not do justice to it as much as actually experiencing being at the Carolina hotel It's absolutely beautiful.
10.0
This is the second time that I have stayed in the Carolina hotel. I brought my husband and sister-in-law to see it because I knew my description could not do justice to it as much as actually experiencing being at the Carolina hotel It's absolutely beautiful.
10.0
Very nice place to stay. Great customer service.
10.0
Very nice place to stay. Great customer service.
10.0
Really pleasant hotel on a prime location on the lake with kayaks and paddle boards available to guests which is key. Staff are also very pleasant and helpful.
10.0
Really pleasant hotel on a prime location on the lake with kayaks and paddle boards available to guests which is key. Staff are also very pleasant and helpful.
10.0
Good
10.0
Good
4.0
Even though on the water, it is a nice part and it is the very soft muddy smelly soil. Also not value for money at all. Breakfast is stingy. You get either a coffee or a juice (and terrible at that). We stayed in a more expensive hotel 2 nights prior (£50 more a night but beautiful and impeccable service) and by the time you spend extra on breakfast it is the same price! I only didn’t cancel Carolina due to the waterfront! What a mistake! Not worth staying there. Spend your money on a better hotel. You will be going to ‘beach clubs’, restaurants on the water front anyway so….. the only saving grace was the lovely young lady who checked us in and that the rooms were clean.
4.0
Even though on the water, it is a nice part and it is the very soft muddy smelly soil. Also not value for money at all. Breakfast is stingy. You get either a coffee or a juice (and terrible at that). We stayed in a more expensive hotel 2 nights prior (£50 more a night but beautiful and impeccable service) and by the time you spend extra on breakfast it is the same price! I only didn’t cancel Carolina due to the waterfront! What a mistake! Not worth staying there. Spend your money on a better hotel. You will be going to ‘beach clubs’, restaurants on the water front anyway so….. the only saving grace was the lovely young lady who checked us in and that the rooms were clean.
10.0
It has a really nice lake front hotel, small that the amenities felt private. The only thing was the shower heads needed to be updated water was coming out in different directions but overall loved the place and would definitely would go back.
5.0
Good service, clean and well maintained
5.0
Good service, clean and well maintained
10.0
It has a really nice lake front hotel, small that the amenities felt private. The only thing was the shower heads needed to be updated water was coming out in different directions but overall loved the place and would definitely would go back.
10.0
Excelente place to stay in Bacalar. Clean and the staff very attentive. It was during low season. So not a lot of guesses in the hotel. The pool was under renovation but we reían upgrade to American breakfast instead of continental. Food at the hotel was delicious
8.0
lovely room, and perfect location. Continental breakfast was great.
5.0
Relaxing stay at Carolina Bacalar with nice kayaks and paddleboards included.
5.0
Relaxing stay at Carolina Bacalar with nice kayaks and paddleboards included.
FAQ
Combien coûte ce hôtel par rapport aux autres à Bacalar ?
Le prix moyen d’une location à Bacalar est de 41 € par nuit. Cette location est 193 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Hotel Carolina Bacalar. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Hotel Carolina Bacalar comporte une piscine. Bonne baignade !
La location Hotel Carolina Bacalar accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Hotel Carolina Bacalar?
Nous avons trouvé 8 équipements pour cette location. Cela inclut piscine, climatisation, internet/wi-fi, parking et balcon ou terrasse.
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