Cleanliness, collaboration, service etc are very acceptable...

Cleanliness, collaboration, service etc are very acceptable...

The room was clean and location was great, the food was alright but either side are exceptional restaurants. The let down was the staff i emailed to organise a shuttle before i arrived and never got a response, asked for a map and they when asking about tours got blank looks so went to the information center and organised them myself and transfer when i left myself. The worst was receiving a 4.30am wake up call which i never asked for and then on check out didnt even get an apology for waking me in the middle of the night.

The room was clean and location was great, the food was alright but either side are exceptional restaurants. The let down was the staff i emailed to organise a shuttle before i arrived and never got a response, asked for a map and they when asking about tours got blank looks so went to the information center and organised them myself and transfer when i left myself. The worst was receiving a 4.30am wake up call which i never asked for and then on check out didnt even get an apology for waking me in the middle of the night.

The room, view and the pool I think the food was not really good tho

The room, view and the pool I think the food was not really good tho

Hotel Elisa was a great find. Whilst not 5 star, it is perfectly fine for a stay in Apia. The rooms were large and spotless, the bar was nice and food was tasty. The service is to be commended with reception staff in particular being extremely with several queries and bookings.

Hotel Elisa was a great find. Whilst not 5 star, it is perfectly fine for a stay in Apia. The rooms were large and spotless, the bar was nice and food was tasty. The service is to be commended with reception staff in particular being extremely with several queries and bookings.

Linens, towels, are terrible, fleas found crawling on bed sheets, sliding doors can't locked, Staffs ok, some are very helpiful, been asked for clean towels! We checked out and the towels never brought to our room

Linens, towels, are terrible, fleas found crawling on bed sheets, sliding doors can't locked, Staffs ok, some are very helpiful, been asked for clean towels! We checked out and the towels never brought to our room

Friendly staff, big and bright room, very poor and chargeable internet connection

Friendly staff, big and bright room, very poor and chargeable internet connection

Enjoyed our stay at hotel Elisa, will definately stay again Very clean, comfortable, great staff with a great price & location Cant go wrong with hotel Elisa!!

Enjoyed our stay at hotel Elisa, will definately stay again Very clean, comfortable, great staff with a great price & location Cant go wrong with hotel Elisa!!

Perfect for your homebase while exploring

Perfect for your homebase while exploring

Just need to upgrade on linen and maybe some of the room facilities. Dated

Just need to upgrade on linen and maybe some of the room facilities. Dated

We chose this hotel for a convenient overnight stay prior to a 6am flight. The area was convenient and the on-site restaurant was satisfactory. There were also an other couple of restaurant options within about 250m. Room was spacious and basic. Bathroom was adequate.

We chose this hotel for a convenient overnight stay prior to a 6am flight. The area was convenient and the on-site restaurant was satisfactory. There were also an other couple of restaurant options within about 250m. Room was spacious and basic. Bathroom was adequate.

Our stay here at the hotel was great awesome Team here at the hotel are great.... the service is great

Our stay here at the hotel was great awesome Team here at the hotel are great.... the service is great

Poor security, no private car parking, someone stole all 4 wheel caps of my rental car, I paid extra money for that, Also my booking already paid by credit card, I did change the room when I arrived, because the condition of the room, I thought will be refunded or deducted from my new bill, $200 something a night, but no water or milk

Poor security, no private car parking, someone stole all 4 wheel caps of my rental car, I paid extra money for that, Also my booking already paid by credit card, I did change the room when I arrived, because the condition of the room, I thought will be refunded or deducted from my new bill, $200 something a night, but no water or milk

Budget part is behind main building. Nice surprise for arrivals. Anyway in overal good. AC rooms with inside windows, rooms with fan are good value for money and most of them has windows facing outside or pool area.

Budget part is behind main building. Nice surprise for arrivals. Anyway in overal good. AC rooms with inside windows, rooms with fan are good value for money and most of them has windows facing outside or pool area.

I stayed in the budget section of the hotel. It wasn't glamorous and was quiet loud. Fan was nice, and room the was clean. Couldn't ask for much else.

I stayed in the budget section of the hotel. It wasn't glamorous and was quiet loud. Fan was nice, and room the was clean. Couldn't ask for much else.

Value for money... Great for Transit passenger.

Value for money... Great for Transit passenger.

Excellent location in town overlooking the park and ocean. Closer to market, restaurant, shops, banks, clubs, bars, beach. Staff were very friendly and helpful. Back section where we were is basic and affordable. Shared bathroom and kitchen area needs an upgrade. New shower curtains, and vinyl maybe? Beds need new sheets and pillows. Be sure to double check your booking and room readiness before arrival. Room wasn't ready when we arrived at 10pm.

Excellent location in town overlooking the park and ocean. Closer to market, restaurant, shops, banks, clubs, bars, beach. Staff were very friendly and helpful. Back section where we were is basic and affordable. Shared bathroom and kitchen area needs an upgrade. New shower curtains, and vinyl maybe? Beds need new sheets and pillows. Be sure to double check your booking and room readiness before arrival. Room wasn't ready when we arrived at 10pm.