This place wasn't terrible but I probably wouldn't stay again. There was what looked like used towel on the floor of the bathroom when I got there. They had a glass bottle of water that was available but didn't close properly so was probable opened by the last person that stayed. I came for a business trip and they didn't have an iron in the room. I tried to go to the front desk in the morning but it was locked and no one came in until late morning. the bed and bathroom were fine. It's cheap and you get what you pay for.

I recently had the opportunity to stay at this hotel and wanted to share my experience. While I appreciate the efforts that the team puts into maintaining the property, I encountered several issues that need attention. The insulation in the rooms seemed inadequate, as I could hear noises from adjacent rooms and the hallway quite clearly, making it difficult to relax and enjoy a peaceful stay. Additionally, the dispensers for soap in the shower were not functioning properly, which was quite inconvenient. Another significant issue was the presence of spiders in the room. Although occasional pests can be challenging to control, this caused me considerable discomfort. I strongly recommend investing in regular pest control services to address this problem. Due to these issues, I did not feel comfortable spending the night at the hotel and ultimately decided to drive back home, which was a 3 1/2 hour journey. I hope the management will take this feedback constructively and make the necessary improvements to enhance the experience for future guests.

Upon arrival, we checked in only to find we were given the incorrect room type. I went back to the front desk and this was met with an excuse that another employee “must have given it away”, which was then followed by 20 minutes of staring at a computer screen and occasionally clicking away. This was followed by 10 minutes of talking to another employee, then another 10 minutes on the phone. I told him that if they did not have our room (a dbl queen) then he could just provide us with 2 rooms with a single bed each. He followed that with “well, we would have to charge you the difference”! My response was that I had properly booked the room and the error was solely that of the hotel. Eventually we were given the room we were booked. The bummer was that the sunset occurred while waiting for the host to get his act together. Not sure what the $38/day “resort fee” covered…the only thing besides a small parking area was a mildly dirty pool with no hot tub. We will be skipping this property the next time we visit Santa Barbara.

Upon arrival, we checked in only to find we were given the incorrect room type. I went back to the front desk and this was met with an excuse that another employee “must have given it away”, which was then followed by 20 minutes of staring at a computer screen and occasionally clicking away. This was followed by 10 minutes of talking to another employee, then another 10 minutes on the phone. I told him that if they did not have our room (a dbl queen) then he could just provide us with 2 rooms with a single bed each. He followed that with “well, we would have to charge you the difference”! My response was that I had properly booked the room and the error was solely that of the hotel. Eventually we were given the room we were booked. The bummer was that the sunset occurred while waiting for the host to get his act together. Not sure what the $38/day “resort fee” covered…the only thing besides a small parking area was a mildly dirty pool with no hot tub. We will be skipping this property the next time we visit Santa Barbara.

First, I was greeted by a very tired man at the front desk who looked and acted as if he didn’t want to be working. We didn’t have enough towels, and the towels we did have in the bathroom had stains. The room needed a thorough cleaning. We had a room with two beds, and one of them was extremely noisy—every time you turned, it made loud, squeaky sounds. After midnight, the room above us had a party that went on until 3 a.m., making it very loud. I barely got any sleep. I called the 24-hour manager, but no one answered, so I left a message about the noise.

First, I was greeted by a very tired man at the front desk who looked and acted as if he didn’t want to be working. We didn’t have enough towels, and the towels we did have in the bathroom had stains. The room needed a thorough cleaning. We had a room with two beds, and one of them was extremely noisy—every time you turned, it made loud, squeaky sounds. After midnight, the room above us had a party that went on until 3 a.m., making it very loud. I barely got any sleep. I called the 24-hour manager, but no one answered, so I left a message about the noise.

Simply perfect for one night stay. Close to everything.

Simply perfect for one night stay. Close to everything.