It was great experience. My wife and I had wonderful and peaceful time at Terrace. Thank to all the staff members and hope to see you again.

It was great experience. My wife and I had wonderful and peaceful time at Terrace. Thank to all the staff members and hope to see you again.

Having looked forward to our stay at the end of our tour of Japan and booking the terrace club we were underwellmed by the club. Whilst the room was spacious and with great views, the beds were short and uncomfortable as was the lack of blackout blinds. Overall decor was dated for an offering of this level and does not compare to Shangri-la or Jumeirah brands. Club pool facilities were pior, uncomfortable sun loungers, parasols that blew over, no operational pool bar and no wifi coverage. The staff for breakfast, tea and happy hour were mostly good and friendly, we would especially callout excellent service from Kaneshiro. The main terrace hotel was far better visually, much more comfortable sun loungers but again no wifi coverage by the pool, no operational pool bar, no where to get water and cafe only from 11am. We were also found it difficult to get food on sunday 30th in any of the restaurants other than the buffet which we had the previous night, other restaurants were either closed or hosting private functions. We eneded up having room service. Overall great location, huge potential, but dated and lacks the superior offering of other brands.

Having looked forward to our stay at the end of our tour of Japan and booking the terrace club we were underwellmed by the club. Whilst the room was spacious and with great views, the beds were short and uncomfortable as was the lack of blackout blinds. Overall decor was dated for an offering of this level and does not compare to Shangri-la or Jumeirah brands. Club pool facilities were pior, uncomfortable sun loungers, parasols that blew over, no operational pool bar and no wifi coverage. The staff for breakfast, tea and happy hour were mostly good and friendly, we would especially callout excellent service from Kaneshiro. The main terrace hotel was far better visually, much more comfortable sun loungers but again no wifi coverage by the pool, no operational pool bar, no where to get water and cafe only from 11am. We were also found it difficult to get food on sunday 30th in any of the restaurants other than the buffet which we had the previous night, other restaurants were either closed or hosting private functions. We eneded up having room service. Overall great location, huge potential, but dated and lacks the superior offering of other brands.

If you want a quiet resort right on the beach this is the place. The Thalasso massage pool is a bonus, my wife loved it and was in it everyday. The service crom the staff was top notch. We enjoyed the pool and breakfast more at sister resort which is a quick few minute gof cart ride. The staff at both resorts were fantastic.

If you want a quiet resort right on the beach this is the place. The Thalasso massage pool is a bonus, my wife loved it and was in it everyday. The service crom the staff was top notch. We enjoyed the pool and breakfast more at sister resort which is a quick few minute gof cart ride. The staff at both resorts were fantastic.

An excellent hotel, made fantastic by wonderful staff, great rooms and facilities. The Thalassotherapy pool is an experience in itself and the benefit of being able to use all the Terrace facilities up the hill is an added bonus! Umeki at reception could not have been more helpful.

An excellent hotel, made fantastic by wonderful staff, great rooms and facilities. The Thalassotherapy pool is an experience in itself and the benefit of being able to use all the Terrace facilities up the hill is an added bonus! Umeki at reception could not have been more helpful.

Wonderful relaxing experience with the sea lapping at your feet. Staff incredibly attentively. Great value.

Wonderful relaxing experience with the sea lapping at your feet. Staff incredibly attentively. Great value.

This was excellent stay, even combining work and vacation. Exceptionally clean, excellent staff, helping a lot from arrival to departure, all with smile and good will. When my wife got sea-sick, our butler went above and beyond to make it easier on her. Loved Thalasso pool, was there every day. Good beach, great snorkeling, many restaurants. Perfect!

This was excellent stay, even combining work and vacation. Exceptionally clean, excellent staff, helping a lot from arrival to departure, all with smile and good will. When my wife got sea-sick, our butler went above and beyond to make it easier on her. Loved Thalasso pool, was there every day. Good beach, great snorkeling, many restaurants. Perfect!

I would recommend this place If you are someone who needs healthy food, a calm and relaxing rest, a clean and beautiful stay, a pleasant service. I will definitely go there again

I would recommend this place If you are someone who needs healthy food, a calm and relaxing rest, a clean and beautiful stay, a pleasant service. I will definitely go there again

A place to go where you need to recharge and realign your body. A sanctuary where daily life stresses and tensions gets erased. You feel better after staying.

A place to go where you need to recharge and realign your body. A sanctuary where daily life stresses and tensions gets erased. You feel better after staying.

Best resort ever. We did our honeymoon retreat here and it was perfect! They go above and beyond!

Best resort ever. We did our honeymoon retreat here and it was perfect! They go above and beyond!

great service

great service

This is our favorite hotel

Very well maintained resort where you can get away from daily stresses in life and replenish your energy.

Great place to stay - one of the highest rated for good reason. Accommodation was very good, and staff were very welcoming and helpful We would come back

I had a great times a lot Although champagne or wines menu was not enough

The outdoor seawater hot spa is a bliss if you pursue healthier lifestyle.

Beautiful room, great view. The fine dining restaurant was not that great, but the Japanese restaurant was fabulous. The heated salt-water pool with jets in all different positions was really fun.

Beautiful room, great view. The fine dining restaurant was not that great, but the Japanese restaurant was fabulous. The heated salt-water pool with jets in all different positions was really fun.

It was a nice hotel with large rooms The furniture in the rooms is somewhat dated The pool area is nice but weirdly no one swims in the ocean directly next to the hotel and there are all sorts of signs warning you of the dangers There was some sort of screeching insect that was very very noisy day and night while we were there so it was difficult to enjoy our patio Food/ drinks is expensive WouLd be nice if they had bicycles as there’s a nice trail along the highway Also if more of the info about the hotel and programs was in English I personally preferred hawaii

It was a nice hotel with large rooms The furniture in the rooms is somewhat dated The pool area is nice but weirdly no one swims in the ocean directly next to the hotel and there are all sorts of signs warning you of the dangers There was some sort of screeching insect that was very very noisy day and night while we were there so it was difficult to enjoy our patio Food/ drinks is expensive WouLd be nice if they had bicycles as there’s a nice trail along the highway Also if more of the info about the hotel and programs was in English I personally preferred hawaii

Wonderful location. Awesome staff. Fabulous room! Highly recommend staying at the Terrace Club section of the resort.

Can’t say enough about this hotel. The staff were exceptionally kind, thoughtful, and helpful. They also spoke English pretty well. The entire hotel is beautiful and our room was large and comfortable as well. I would definitely stay here again.

Pros: Beautiful surroundings, nice staff. Breakfast and afternoon snacks all very tasty. Room was big and clean. Cons: Wifi is a joke, a mediocre 2 mb connection that only worked internment in rooms. No wifi in pool areas/fitness room. Fitness room is a even bigger joke: Two old technogym treadmills and 3 even older bikes.. and that’s it!! In a resort where space is not an issue and where wellness is supposed to be in focus, this is simply not good enough. For these reasons I will not be back!