My Room smells

My Room smells

I found the location great. The room was nice but had asked for a quiet room away from pool and got a room above the pool. Overall the team where great housekeeping could use a bit of training. I would stay here again.

I found the location great. The room was nice but had asked for a quiet room away from pool and got a room above the pool. Overall the team where great housekeeping could use a bit of training. I would stay here again.

very friendly staff, great kitchen and hotel as such are perfect, management could improve . our room service and towel supply no good, twice there were no pool towels, 3 days in a row we had no room towels when getting back to the room late afternoon, had to beg 3 times for new ones , room and pool towels were far from clean and very smelly. to be a 4 star hotel you would think there would be at least 3 towel sets per bed. not still waiting for the laundry service to drop of clean towels at 4.30 in the afternoon.

very friendly staff, great kitchen and hotel as such are perfect, management could improve . our room service and towel supply no good, twice there were no pool towels, 3 days in a row we had no room towels when getting back to the room late afternoon, had to beg 3 times for new ones , room and pool towels were far from clean and very smelly. to be a 4 star hotel you would think there would be at least 3 towel sets per bed. not still waiting for the laundry service to drop of clean towels at 4.30 in the afternoon.

Issue about Towels not clean the towels are gray have to be bleached

Issue about Towels not clean the towels are gray have to be bleached

Good value for money everything in walking distance

Good value for money everything in walking distance

Noisy Night Club next door playing extremely loud music, so bad the windows were vibrating. Rooftop bar, serving warn beers on dirty wooden bar.

Noisy Night Club next door playing extremely loud music, so bad the windows were vibrating. Rooftop bar, serving warn beers on dirty wooden bar.

Very busy area and more of a party destination

Checkin process was a breeze, with friendly staff who were happy to organise airport transfers. Upon checkin, one of our rooms didn't have a safe, 1 rooms TV didnt work, and 1 rooms aircon was leaking. Within the hour, after bringing this to the attention of the staff, all issues were rectified. The staff at the swim-up rooftop bar are very friendly, as were the breakfast staff. Breakfast was a little on the boring/small side compared to some other hotel buffets but was always fresh. Only downside is a new club Legion that has opened 2 doors down. Music can be a little on the loud side at night, so if you need silence to sleep, I would recommend trying for a lower room on the far side of the building, however the bass became white noise for us within a couple of days

Checkin process was a breeze, with friendly staff who were happy to organise airport transfers. Upon checkin, one of our rooms didn't have a safe, 1 rooms TV didnt work, and 1 rooms aircon was leaking. Within the hour, after bringing this to the attention of the staff, all issues were rectified. The staff at the swim-up rooftop bar are very friendly, as were the breakfast staff. Breakfast was a little on the boring/small side compared to some other hotel buffets but was always fresh. Only downside is a new club Legion that has opened 2 doors down. Music can be a little on the loud side at night, so if you need silence to sleep, I would recommend trying for a lower room on the far side of the building, however the bass became white noise for us within a couple of days

Very busy area and more of a party destination

Stayed for 12 Nights extremely noisy with music as night clubs are right next door. Staff are friendly and welcoming food was average I did report theft to reception as we had money stolen from our room on the day before check out it was placed into a zipped carry on bag. They checked with clearers but no one touched the bag

Stayed for 12 Nights extremely noisy with music as night clubs are right next door. Staff are friendly and welcoming food was average I did report theft to reception as we had money stolen from our room on the day before check out it was placed into a zipped carry on bag. They checked with clearers but no one touched the bag

Beautiful rooftop area love it

Beautiful rooftop area love it

The club next door made it extremely hard to sleep at night. The room service was very hit and miss and the breakfast was awful. Definitely wouldn’t recommend this place. Only good thing is the bed and pillows felt like clouds.

The club next door made it extremely hard to sleep at night. The room service was very hit and miss and the breakfast was awful. Definitely wouldn’t recommend this place. Only good thing is the bed and pillows felt like clouds.

The staff are awesome my only complaint was the loud music coming from up the road late at night.

The staff are awesome my only complaint was the loud music coming from up the road late at night.

We like to stay here and it‘s a very good Service.

We like to stay here and it‘s a very good Service.

looks tired needs upgrade ‘ loud music tilll 3 am each day !

looks tired needs upgrade ‘ loud music tilll 3 am each day !

Nice hotel have stayed before. BUT NIGHTCLUB HAS OPENED NEXT DOOR. Noise was horrific until 3am, hotel had ear plugs and offered other rooms a bit further away but ear pugs didnt do much for the noise.

Nice hotel have stayed before. BUT NIGHTCLUB HAS OPENED NEXT DOOR. Noise was horrific until 3am, hotel had ear plugs and offered other rooms a bit further away but ear pugs didnt do much for the noise.

I would highly tell everyone stay away from this hotel, its been the worse in my family, at first we thought people were nice but first we found a rat in our room and all they did was move us, then we got robbed they stole 1500 dollars from our room when we werent there, they didnt want to call the police for us we had to go there, and they deny showing video recording, please everyone this is not a safe hotel

I would highly tell everyone stay away from this hotel, its been the worse in my family, at first we thought people were nice but first we found a rat in our room and all they did was move us, then we got robbed they stole 1500 dollars from our room when we werent there, they didnt want to call the police for us we had to go there, and they deny showing video recording, please everyone this is not a safe hotel