Whenever I have traveled abroad via Sydney, Rydges has always been a clear winner for ease of access to the international terminal along with comfortable accommodation. However this tome upon arrival and departure, there were clearly inadequate staff rostered. In fact there was on arrival a staff member on the phone on hold allegedly dealing with a rydges membership query yet there were a handful of guests clearly waiting to check in. A few of us looked around rather incredulous at the lack of communication from the staff on hold. Very slow and being on hold is not a priority when other passengers are waiting At check out, much the same, one staff member on, no clear signs where to drop card key off. I would have preferred to get a receipt but I was in no position to wait. Then after checking my credit card transactions, I’d been charged for something l never had. Upon return to Sydney, I went back to rydges and asked why and that no email receipt came through. They misspelled my email upon arrival hence no email receipt was received and I insisted there was no minibar used (I don’t drink). This was refunded but rydges needs to pull there finger out with staff training

Whenever I have traveled abroad via Sydney, Rydges has always been a clear winner for ease of access to the international terminal along with comfortable accommodation. However this tome upon arrival and departure, there were clearly inadequate staff rostered. In fact there was on arrival a staff member on the phone on hold allegedly dealing with a rydges membership query yet there were a handful of guests clearly waiting to check in. A few of us looked around rather incredulous at the lack of communication from the staff on hold. Very slow and being on hold is not a priority when other passengers are waiting At check out, much the same, one staff member on, no clear signs where to drop card key off. I would have preferred to get a receipt but I was in no position to wait. Then after checking my credit card transactions, I’d been charged for something l never had. Upon return to Sydney, I went back to rydges and asked why and that no email receipt came through. They misspelled my email upon arrival hence no email receipt was received and I insisted there was no minibar used (I don’t drink). This was refunded but rydges needs to pull there finger out with staff training

Hotel is located right next to Sydney international terminal. Great location for early flights. Room was clean and modern design. Would definitely stay again.

Check in was super efficient and I liked that you could choose what level you stayed on depending on availability. I’m traveling for business so just needed a bed and would stay again. The rooms are a little tired and could be cleaner but it was convenient for an early morning flight especially with the shuttle to the domestic airport just a 5min walk away

Check in was super efficient and I liked that you could choose what level you stayed on depending on availability. I’m traveling for business so just needed a bed and would stay again. The rooms are a little tired and could be cleaner but it was convenient for an early morning flight especially with the shuttle to the domestic airport just a 5min walk away

Grotty hotel. Mich better staying somewhere else nice and jumping in a taxi. Would never stay again.

Grotty hotel. Mich better staying somewhere else nice and jumping in a taxi. Would never stay again.

Room: Odd corner shape family room was difficult maneuvre. Bathroom with toilet almost in the doorway! The restaurant was overpriced and under menued. I reported my meal as "horrible" and the restarurant courteusly replaced the lamb sih with pasta.

Room: Odd corner shape family room was difficult maneuvre. Bathroom with toilet almost in the doorway! The restaurant was overpriced and under menued. I reported my meal as "horrible" and the restarurant courteusly replaced the lamb sih with pasta.

Perfect location before or after an international flight with lots of dining options and lovely clean and comfortable rooms for a good night's sleep.

Perfect location before or after an international flight with lots of dining options and lovely clean and comfortable rooms for a good night's sleep.

Great

Great

Superb

We had a helpful manager when we came across a glitz when we arrived late at night - Our room was perfect and the beds were the most comfortable of our 3 weeks travel

We had a helpful manager when we came across a glitz when we arrived late at night - Our room was perfect and the beds were the most comfortable of our 3 weeks travel

Directly opposite International terminal. Cross the street and you are at the check in desk! Standard, no frills, hotel rooms. Bring your own bottle of water or be prepared to pay $8 for a 600ml bottle. Rooftop bar has fantastic runway views and sky high prices to match.

Directly opposite International terminal. Cross the street and you are at the check in desk! Standard, no frills, hotel rooms. Bring your own bottle of water or be prepared to pay $8 for a 600ml bottle. Rooftop bar has fantastic runway views and sky high prices to match.

Quiet, friendly hotel walking distance to th international terminal.

Quiet, friendly hotel walking distance to th international terminal.

A clean, comfortable, convenient hotel.

There was a queue for the one receptionist so we did the auto check in. Which floor do you want? It asked. 8th (top floor) A floor plan appeared. Choose your room. 858 (end room) Press confirm. I did. Thank you. Your room is 215. Apart from that it was OK. Quiet and comfortable and very convenient for an early departure. Restaurant was very busy but service was good.

I was there for a layover lasting 5 hrs. I slept there, mainly everything was as I expected and being so close to the terminal on arrival of an excruciatingly long flight(s) from Norway to Brisbane, it was important for me. I would recommend this to friends

We arrived late with a lot of baggage. Staff accommodated us quickly and courteously.

We arrived late with a lot of baggage. Staff accommodated us quickly and courteously.

I was there for a layover lasting 5 hrs. I slept there, mainly everything was as I expected and being so close to the terminal on arrival of an excruciatingly long flight(s) from Norway to Brisbane, it was important for me. I would recommend this to friends

very confy, convenient and practical. We'll definitely stay there again if we need to stay at the airport.

very confy, convenient and practical. We'll definitely stay there again if we need to stay at the airport.

Convenient hotel just outside International terminal. Check in was quick but room lights wouldn't work so had to return to reception to resolve. Long wait for service. Lifts are slow. Otherwise very nice place to rest overnight. Easy transport to city.

Had 2 nights here and enjoyed. All staff were very friendly . The food in Smithy’s was excellent and drinks in both Smithy’s and the rooftop bar were great. Rooms and bed very comfortable and so quiet considering across road from runway . Would highly recommend

Had 2 nights here and enjoyed. All staff were very friendly . The food in Smithy’s was excellent and drinks in both Smithy’s and the rooftop bar were great. Rooms and bed very comfortable and so quiet considering across road from runway . Would highly recommend

Perfect location for a morning flight.