Generally most of the staff are miserable. The place is not managed well. Fixtures and fittings are dated and unsafe. Cracked light switches, a window that had a sign saying not to open, a shower door that just fell off, (no-one came to fix it)a hydro bath and shower....none of which worked, never leaving 2 towels, despite knowing there was 2 of us in there,staff who come into your room and steal from you , food that takes over an hour to come out, only to be something completely different to what you ordered, door that doesnt lock, people smoking skunk so it stinks out the whole hotel, constant loud nightclub level music around the pool even if you are the only one there. It drives people away. Intimidating groups of men who bring their own music to play loud, again driving all the other customers away. A manager. Who does nothing to stop people from smoking skunk on the property. Or from intimidating other customers. When the food was done right, it was good and the pool was nice when not having your ear drums blasted or driven away by skunk- smoking. Customers. It seems that if you want something done they dont respond to asking nicely.. the admin system suxks too. We paid up 3 days before so we could leave at 4.30am but because a food bill was put in afterwards, from before we paid it, we had to debate where this came from, making us 30 minutes late. Without the pool it would be 1 star

Generally most of the staff are miserable. The place is not managed well. Fixtures and fittings are dated and unsafe. Cracked light switches, a window that had a sign saying not to open, a shower door that just fell off, (no-one came to fix it)a hydro bath and shower....none of which worked, never leaving 2 towels, despite knowing there was 2 of us in there,staff who come into your room and steal from you , food that takes over an hour to come out, only to be something completely different to what you ordered, door that doesnt lock, people smoking skunk so it stinks out the whole hotel, constant loud nightclub level music around the pool even if you are the only one there. It drives people away. Intimidating groups of men who bring their own music to play loud, again driving all the other customers away. A manager. Who does nothing to stop people from smoking skunk on the property. Or from intimidating other customers. When the food was done right, it was good and the pool was nice when not having your ear drums blasted or driven away by skunk- smoking. Customers. It seems that if you want something done they dont respond to asking nicely.. the admin system suxks too. We paid up 3 days before so we could leave at 4.30am but because a food bill was put in afterwards, from before we paid it, we had to debate where this came from, making us 30 minutes late. Without the pool it would be 1 star

My stay was ok could've been better

My stay was ok could've been better

Staff and service was great, was a little loud in the mornings and water in shower sometimes ran out.

Staff and service was great, was a little loud in the mornings and water in shower sometimes ran out.

Staff are excellent. Bathrooms could be cleaner - walls around tub need a good scrub, possibly with bleach, and all sealants need replacing. Rooms not well-insulated, so chatter, footsteps and loud music will keep you company until you get used to them, and you will. Curtains in some rooms do not open and windows have no decent views. All this being said, i still enjoyed my stay, a nod to the friendliness and hospitality of the staff. They also have a good chef!

Staff are excellent. Bathrooms could be cleaner - walls around tub need a good scrub, possibly with bleach, and all sealants need replacing. Rooms not well-insulated, so chatter, footsteps and loud music will keep you company until you get used to them, and you will. Curtains in some rooms do not open and windows have no decent views. All this being said, i still enjoyed my stay, a nod to the friendliness and hospitality of the staff. They also have a good chef!

Great clean and comfortable hotel. While advertised as "free breakfast for two," upon check-in was informed that it did not apply to my booking. This should be made clear. Other than that, it is a pleasant hotel with nice amenities.

Great clean and comfortable hotel. While advertised as "free breakfast for two," upon check-in was informed that it did not apply to my booking. This should be made clear. Other than that, it is a pleasant hotel with nice amenities.

I am disappointed at the way the manager handles complaints. There had been several issues and for them it was informational for me it was painful and costly. Disappointing.

I am disappointed at the way the manager handles complaints. There had been several issues and for them it was informational for me it was painful and costly. Disappointing.

This was a good experience staying in Morning Side Suite. All the staffs were helpful and friendly. They let us made ourselves at home. We had good conversations with them and gave us recommendation. Will definitely go to Morning Side Suite again!!

This was a good experience staying in Morning Side Suite. All the staffs were helpful and friendly. They let us made ourselves at home. We had good conversations with them and gave us recommendation. Will definitely go to Morning Side Suite again!!

Good Customer service and clean environment

Good Customer service and clean environment

Quite good but customer services needs improvement

It would appear that they have issues with their Expedia accounts which needs sorting out.

It would appear that they have issues with their Expedia accounts which needs sorting out.

Nice hotel, slow Resturant service but good food. Breakfast selection sad.

Nice hotel, slow Resturant service but good food. Breakfast selection sad.

We arrived to check in after booking with Expedia and getting a confirmation to be told that our reservation could not be found and then we were told they couldn't find it because of the rate we were given. We then had to wait for the supervisor who continued to argue that he rejected the reservation with Expedia even though we got nothing but our confirmation. The Supervisor was very rude and unprofessional he then threw up his hands and told his staff to check us in. This was the worst way to be checked ever. He never apologized or even make any service recovery. Once we checked in the experience got better and we enjoyed our stay. This male supervisor must be reprimanded for representing this hotel in such an unprofessional way. Having guest argue about a booking already paid for.

We arrived to check in after booking with Expedia and getting a confirmation to be told that our reservation could not be found and then we were told they couldn't find it because of the rate we were given. We then had to wait for the supervisor who continued to argue that he rejected the reservation with Expedia even though we got nothing but our confirmation. The Supervisor was very rude and unprofessional he then threw up his hands and told his staff to check us in. This was the worst way to be checked ever. He never apologized or even make any service recovery. Once we checked in the experience got better and we enjoyed our stay. This male supervisor must be reprimanded for representing this hotel in such an unprofessional way. Having guest argue about a booking already paid for.

Great environment near silverbird mall, fanataatic polite staff and food was very good. Very nice place to stay. Coming from London and USA.

Great environment near silverbird mall, fanataatic polite staff and food was very good. Very nice place to stay. Coming from London and USA.

My fiance and I checked in for a one night stay at the hotel. From start to finish, I was impressed by the excellent customer service and attention to detail. The room was impeccably clean.Let me tell you. Having been to two other so called nice hotels on this same trip. I must say I enjoyed my stay. My only complaint is that the wifi is pretty much non existent.

Good location and reasonably priced

Good location and reasonably priced

This hotel had unreliable internet and no iron. The hotel staff were friendly but disorganized, and everyone had a different answer to the same question. This is a nice, more affordable hotel if you are visiting Africa for leisure, but for a business-related trip, this hotel is not a good option.

This hotel had unreliable internet and no iron. The hotel staff were friendly but disorganized, and everyone had a different answer to the same question. This is a nice, more affordable hotel if you are visiting Africa for leisure, but for a business-related trip, this hotel is not a good option.

A very respectable hotel providing a good alternative to some of the main branded hotels in Lagos.

A very respectable hotel providing a good alternative to some of the main branded hotels in Lagos.