Just WOW! One of the best hotels I have ever stayed at. The service was OUTSTANDING. The amenities and the location also outstanding. We stayed in the premium oceanfront room and I cried when we left we had such an amazing stay.

The hotel is located at the end of the beach overlooking the harbor. It also is in the old town so it is a very convenient place to stay. There is a small roof top patio with a very small pool. It looks a lot more spectacular in the pictures than it is although it has a good view of it the bay. A nice well located hotel in a beautiful setting. Service at the hotel is excellent.

We stayed for two nights whilst exploring San Sebastián. To be honest, you cannot beat this hotel for location. You’re within the old town and close walking distance of all the key areas, beaches and transport options. We loved the chic, luxury design of the hotel and the attention to detail. The service was personal and felt that the staff were happy to help make our stay unforgettable from the moment we arrived. The welcome drink too was a lovely touch. The room was spotlessly clean, super comfortable and even had a Japanese toilet! As a sustainable initiative, a full range of bathroom amenities are not put out but are available on request. If I had to make a criticism I felt that for a hotel of this quality something as simple as conditioner or moisturiser was an inconvenience to have to ask for and I would have preferred for that to be in the room, but it is a very minor thing. We also felt that it was a shame that the television had limited functionality/channels and disabled the use of Netflix. The view from the rooftop is unrivalled and a beautiful spot to enjoy the most gorgeous panoramic harbour view. I would say the pool is smaller than it appears online and unheated so more for a quick cool down than a swim but we definitely appreciated having it. All in all, we loved staying at this hotel and it would be an easy decision to return back to if in San Sebastián again.

We stayed for two nights whilst exploring San Sebastián. To be honest, you cannot beat this hotel for location. You’re within the old town and close walking distance of all the key areas, beaches and transport options. We loved the chic, luxury design of the hotel and the attention to detail. The service was personal and felt that the staff were happy to help make our stay unforgettable from the moment we arrived. The welcome drink too was a lovely touch. The room was spotlessly clean, super comfortable and even had a Japanese toilet! As a sustainable initiative, a full range of bathroom amenities are not put out but are available on request. If I had to make a criticism I felt that for a hotel of this quality something as simple as conditioner or moisturiser was an inconvenience to have to ask for and I would have preferred for that to be in the room, but it is a very minor thing. We also felt that it was a shame that the television had limited functionality/channels and disabled the use of Netflix. The view from the rooftop is unrivalled and a beautiful spot to enjoy the most gorgeous panoramic harbour view. I would say the pool is smaller than it appears online and unheated so more for a quick cool down than a swim but we definitely appreciated having it. All in all, we loved staying at this hotel and it would be an easy decision to return back to if in San Sebastián again.

Great overall hotel and excellent location, well worth its rates.

Great overall hotel and excellent location, well worth its rates.

Beautiful hotel in the old section of the city. The room was very comfortable. The staff was friendly and helpful.

Beautiful hotel in the old section of the city. The room was very comfortable. The staff was friendly and helpful.

Lovely hotel. My complaint about noise is specific. We were there the week of a festival and our room faced the festival grounds (until we were kindly moved to a quiet room facing the square). We couldn't sleep (even with earplugs) until after 3am or so when the festivities ended. In fairness, the hotel did advise that there was a festival going on, but it was too vague -- didn't suggest that sleep would not be possible.

The hotel was beautiful and had a gorgeous view from the rooftop. I would happily stay here again

The hotel was beautiful and had a gorgeous view from the rooftop. I would happily stay here again

Good location. Excellent staff.

Good location. Excellent staff.

Beautiful hotel, kind staff, comfortable clean bed, lovely views. I loved the black out curtains too! Roof top area was the highlight of the hotel! So pretty! We will come back!

Beautiful hotel, kind staff, comfortable clean bed, lovely views. I loved the black out curtains too! Roof top area was the highlight of the hotel! So pretty! We will come back!

The hotel is perfect. Clean and modern and right between the old town and the beach. Walking distance to amazing sites and sounds and wonderful eateries and taverns. Our room was clean and super comfortable, and the staff was all friendly and helpful.

The hotel is perfect. Clean and modern and right between the old town and the beach. Walking distance to amazing sites and sounds and wonderful eateries and taverns. Our room was clean and super comfortable, and the staff was all friendly and helpful.

Amazing location. Rooftop overlooking the ocean with amazing views. Wonderful service.

Amazing location. Rooftop overlooking the ocean with amazing views. Wonderful service.

Hotel is very nice and location is perfect. Little disapointment was swimming pool in rooftop. Its too little to swim.

Hotel is very nice and location is perfect. Little disapointment was swimming pool in rooftop. Its too little to swim.

Great hotel in central location, minutes walk from historical monuments and poncho bars. Only issue is parking, if you have a car it is difficult to approach the hotel and parking is expensive. Better not to drive in San Sebastián. Great restaurant, la Jarana, in the hotel, one of the best in the city. need reservations.

Great hotel in central location, minutes walk from historical monuments and poncho bars. Only issue is parking, if you have a car it is difficult to approach the hotel and parking is expensive. Better not to drive in San Sebastián. Great restaurant, la Jarana, in the hotel, one of the best in the city. need reservations.

It was nice.

It was nice.

Lovely property in every respect. Takes some work to figure out how to drive to it.

Lovely property in every respect. Takes some work to figure out how to drive to it.

Overall It was great!

Overall It was great!

Fantastic location accommodations and service. One of the best hotel experiences we’ve had

Fantastic location accommodations and service. One of the best hotel experiences we’ve had

Based in the gorgeous old town, the hotel is in a perfect spot for dining out on the fabulous array of pintxos bars and restaurants. Albeit the hotels own bar is very hard to beat! The cheesecake is a must! The views of the bay are spectacular. Taking a drink up to the roof terrace was a real treat after a day of exploring.