Enjoyed my stay with a couple of friends at Arlo Midtown. The hotel was beautiful and the location was very convenient.

Always delivers. Great staff and even better location

I’ve stated at this hotel, probably 10 or 12 times and this was the only time I was very disappointed with the check in process. They did not have a room ready in the early afternoon as we requested, but they took my number to be told when room was available. At 2 PM I received a text saying the room was available. We went to check-in and long story short the room wasn’t ready until 4:10

I’ve stated at this hotel, probably 10 or 12 times and this was the only time I was very disappointed with the check in process. They did not have a room ready in the early afternoon as we requested, but they took my number to be told when room was available. At 2 PM I received a text saying the room was available. We went to check-in and long story short the room wasn’t ready until 4:10

Loved this place. Great location, comfort, and cool conveniences.

Beautiful hotel. Staff was very friendly. Nice modern touches!

Loved this place. Great location, comfort, and cool conveniences.

The hotel itself was really nice! The staff courteous and friendly. I was surprised the rooms didn't have a Keurig or anything like that- no water bottles, nothing. Every other hotel I've ever stayed at has something to offer guests. The room service was terrible, they brought the wrong thing twice. I called the hotel desk 3 times to try to get it corrected, but it never got corrected and I never got what I requested. Very frustrating!!

The hotel itself was really nice! The staff courteous and friendly. I was surprised the rooms didn't have a Keurig or anything like that- no water bottles, nothing. Every other hotel I've ever stayed at has something to offer guests. The room service was terrible, they brought the wrong thing twice. I called the hotel desk 3 times to try to get it corrected, but it never got corrected and I never got what I requested. Very frustrating!!

We stayed at the Arlo Midtown for five days to celebrate my son’s 21st birthday, and we couldn’t have chosen a better place for our first trip to New York! The hotel is perfectly located, making it easy to explore the city. The staff was amazing—always friendly, helpful, and attentive. The food was fantastic, and the overall vibe of the hotel was great. Our room, while compact, was very clean, modern, and serviced regularly. We had such a wonderful time and highly recommend staying at the Arlo Midtown for anyone visiting NYC!

Excellent hotel. Very clean everywhere and the rooms were cosy and relatively well sound proofed from most of the outside noise. Whilst the room wasn’t huge, there was plenty of storage and room to move around despite the large bed.

Excellent hotel. Very clean everywhere and the rooms were cosy and relatively well sound proofed from most of the outside noise. Whilst the room wasn’t huge, there was plenty of storage and room to move around despite the large bed.

Traveling with my family. I liked the location, short walk to Madison Square Garden for a concert. The gym was good and the staff helpful. The room was clean, but not new (everything was working, just not new)

Traveling with my family. I liked the location, short walk to Madison Square Garden for a concert. The gym was good and the staff helpful. The room was clean, but not new (everything was working, just not new)

Tiny room, but clean and had everything! Would totally recommend. Great mid town location. Not for a couples retreat but a good business working hotel room.

Tiny room, but clean and had everything! Would totally recommend. Great mid town location. Not for a couples retreat but a good business working hotel room.

Has gone down hill from previous year. Our room was missing a vent cover and blew dust in when AC turns on and our shower door leaked water on the floor.

Has gone down hill from previous year. Our room was missing a vent cover and blew dust in when AC turns on and our shower door leaked water on the floor.

I’ve been staying at the Arlo since it opened and had a great experience every single time. Good location, beautiful rooms, and very comfortable common areas. Highly recommended.

I’ve been staying at the Arlo since it opened and had a great experience every single time. Good location, beautiful rooms, and very comfortable common areas. Highly recommended.

Great location in midtown, however the room was tiny (too small for a couple with two suitcases) and we were tripping over each other.

Great location in midtown, however the room was tiny (too small for a couple with two suitcases) and we were tripping over each other.

I love this hotel! I have stayed here multiple times and it is my favorite hotel in Manhattan.

I love this hotel! I have stayed here multiple times and it is my favorite hotel in Manhattan.

I have in my hotels.com list that I want to be away from elevators and the maiden room . Our room was direct next to the laundry room and the elevator was behind our bedroom door..we stayed for 10 days and it is a expensive hotel..I don’t know why these little notes are not getting read anymore I sent to the hotel in advance.we booked months ahead.do I get punished for booking via hotels.com instead of directly? Other than that ,if you are not out by 10:30 you don’t get house service till like 5:30.i loved the location and the coffee shop inside.but the price was too high for the service .also got a brunch reservation and it only had the regular breakfast menu.i liked it but it’s not a good price value.

I have in my hotels.com list that I want to be away from elevators and the maiden room . Our room was direct next to the laundry room and the elevator was behind our bedroom door..we stayed for 10 days and it is a expensive hotel..I don’t know why these little notes are not getting read anymore I sent to the hotel in advance.we booked months ahead.do I get punished for booking via hotels.com instead of directly? Other than that ,if you are not out by 10:30 you don’t get house service till like 5:30.i loved the location and the coffee shop inside.but the price was too high for the service .also got a brunch reservation and it only had the regular breakfast menu.i liked it but it’s not a good price value.

The hotel provided a comfortable place to stay - apart from a tap outlet coming off the fitting and spraying my wife with water. However avoid if you wish to use a mobile phone. I could not get a wifi connection and had to resort to local cafes. It was the only location out of over 20 in our holiday that this occurred. I raised it with the General Manager offering to let his IT examine my phone to see if there was some incompatibility with their system. He was not interested. I was not on a business trip so it was a minor inconvenience but it may be a major problem for some guests.

The hotel provided a comfortable place to stay - apart from a tap outlet coming off the fitting and spraying my wife with water. However avoid if you wish to use a mobile phone. I could not get a wifi connection and had to resort to local cafes. It was the only location out of over 20 in our holiday that this occurred. I raised it with the General Manager offering to let his IT examine my phone to see if there was some incompatibility with their system. He was not interested. I was not on a business trip so it was a minor inconvenience but it may be a major problem for some guests.

It's a cute but tired hotel. Location was great and walkable to our theatre show. Some nice spots near by to eat in cluding Steak Frittes and Chi. The Korean BBQ place across the street was fun but pricey on the weekend. Breakfast service wasn't the best, though the food was good. The rooms themselves have mechanical issues - too hot or too cold and my friends suite AC wasn't even working For NYC I guy the price is ok. Front desk staff were wonderful and helpful. I neven made it to the gym but we loved the rooftop patio restaurant and bar. Great view of the Empire State bldg.

Great

It's a cute but tired hotel. Location was great and walkable to our theatre show. Some nice spots near by to eat in cluding Steak Frittes and Chi. The Korean BBQ place across the street was fun but pricey on the weekend. Breakfast service wasn't the best, though the food was good. The rooms themselves have mechanical issues - too hot or too cold and my friends suite AC wasn't even working For NYC I guy the price is ok. Front desk staff were wonderful and helpful. I neven made it to the gym but we loved the rooftop patio restaurant and bar. Great view of the Empire State bldg.

Great