We arrived in a berry bad rain weather in a rental car Not possible to park near the hotel, and the staff really didn’t care. You need to park in the nearest parking garage apparently 250 m to walk with you luggage and the rain. Bad service not to have a better solution regarding parking.

True 5 star hotel, great location, but two downsides: 1- Our room, despite it's being a spacious upgrade, was very dark because the entire window area was about 2' by 4' with a great view of peoples legs strolling the narrow alley outside. Avoid room 217, should be a storage area. 2- Paid extra for breakfast at booking. It was extremely meager. The second day we just went outside.

True 5 star hotel, great location, but two downsides: 1- Our room, despite it's being a spacious upgrade, was very dark because the entire window area was about 2' by 4' with a great view of peoples legs strolling the narrow alley outside. Avoid room 217, should be a storage area. 2- Paid extra for breakfast at booking. It was extremely meager. The second day we just went outside.

we enjoyed our stay. 2 issues room we were given faced first floor of 2 intersecting streets, thus could not open curtains, when we left, we ask for cab, never came, thus missed our train to Lisbon. was too late when they advised an uber.

we enjoyed our stay. 2 issues room we were given faced first floor of 2 intersecting streets, thus could not open curtains, when we left, we ask for cab, never came, thus missed our train to Lisbon. was too late when they advised an uber.

Amazing property. First class service accommodations and location. Restaurant served fantastic breakfasts and dinners. Whenever in Porto you must stay here. No question.

This was one of the best hotels my family and O have ever stayed in. Not only our the facilities such (such as the indoor and outdoor pool) incredible, but what makes it special is all the special details they go the extra mile to complete. Every other day we would return to our room and there would be little gifts of postcards, bookmarks and some little snacks. They also run a complimentary port “ritual” with truffles which is not to be missed! 5 star!! I wouldn’t stay anywhere else in Porto!

The people who work at the hotel make it. Everything would be 5 stars but the air conditioner wasn’t very good.

Great experience with staff and cleanliness! Everyone was very friendly.

The people who work at the hotel make it. Everything would be 5 stars but the air conditioner wasn’t very good.

Amazing stay, upon arrival till late checkout, staff was courteous, friendly and helpful. The only minor downside was the hotel restaurant qas really underwhelming and the service was very poor. Other than that it was a joyful experience and I would recommend it all the way. Their food truck is worth a detour too for a little afternoon snack.

Amazing stay, upon arrival till late checkout, staff was courteous, friendly and helpful. The only minor downside was the hotel restaurant qas really underwhelming and the service was very poor. Other than that it was a joyful experience and I would recommend it all the way. Their food truck is worth a detour too for a little afternoon snack.

Fabulous hotel and staff couldn't be more friendly. Food delicious we ate breakfast every day. Would highly recommend. Spa facilities great too.

Fabulous hotel and staff couldn't be more friendly. Food delicious we ate breakfast every day. Would highly recommend. Spa facilities great too.

Staff was incredibly kind, the restaurant was top tier, the room was beautiful, and the pool area was lovely. Highly recommend.

Staff was incredibly kind, the restaurant was top tier, the room was beautiful, and the pool area was lovely. Highly recommend.

Excellent stay. Staff couldn’t do more for you. Breakfast was fantastic - huge range, fresh and the daily smoothies were particularly good. Pool area has a great view across the city and is stocked with ice water. Room was quiet and spacious. Hotel was central so location was excellent. Definitely would recommend to anyone coming to Porto.

Excellent stay. Staff couldn’t do more for you. Breakfast was fantastic - huge range, fresh and the daily smoothies were particularly good. Pool area has a great view across the city and is stocked with ice water. Room was quiet and spacious. Hotel was central so location was excellent. Definitely would recommend to anyone coming to Porto.

Wonderful hotel in the perfect location.

Wonderful hotel in the perfect location.

Hotel is located in the heart of downtown and all happenings. It is very convenient and safe. Hotel stuff is amazing ! Review: Excellent 10. Vesna

Hotel is located in the heart of downtown and all happenings. It is very convenient and safe. Hotel stuff is amazing ! Review: Excellent 10. Vesna

Could not have been better! Beautiful property, location was perfect, staff was so kind and breakfast was delicious!

Could not have been better! Beautiful property, location was perfect, staff was so kind and breakfast was delicious!

A very small hotel, a bit too small for me, with the feeling you are being watched. Breakfast was not brilliant for a 5 star hotel. Only one toilet in hotel apart from the bedroom which wasnt always clean.

A very small hotel, a bit too small for me, with the feeling you are being watched. Breakfast was not brilliant for a 5 star hotel. Only one toilet in hotel apart from the bedroom which wasnt always clean.

No exaggeration—best hotel experience anywhere in past 30 years. Wow!!!!!! Beautiful views from outdoor pool; relaxing indoor pool. Phenomenal breakfast buffet—delicious dinners. Unparalleled service

No exaggeration—best hotel experience anywhere in past 30 years. Wow!!!!!! Beautiful views from outdoor pool; relaxing indoor pool. Phenomenal breakfast buffet—delicious dinners. Unparalleled service

Architecture, interior design quality of bed linen and amazing staff

Architecture, interior design quality of bed linen and amazing staff

What a great location! It's mid-way on the semi-pedestrian Rua das Flores. There's a constant parade in front of the hotel. Restaurants, shopping, buskers in abundance a few feet away. [We ate breakfast nearby instead of in the hotel.] We had dumped our car at the airport. We took an Uber to the hotel, but taking a taxi is better. Cabs have access to Rua das Flores whereas our Uber had to leave us off on a side street instead. If you have much luggage, a taxi is better. Staff was absurdly attentive--learning and using most of our names when we wandered in or out. We loved the small outdoor pool and took breaks there on successive afternoons. You sometimes felt you needed breadcrumbs to follow from your room back to the lobby. A labyrinthe! But the rooms were delightful. We had drinks in the lobby bar and a decent lunch at the hotel restaurant. It was a great cap to our trip to Portugal.

What a great location! It's mid-way on the semi-pedestrian Rua das Flores. There's a constant parade in front of the hotel. Restaurants, shopping, buskers in abundance a few feet away. [We ate breakfast nearby instead of in the hotel.] We had dumped our car at the airport. We took an Uber to the hotel, but taking a taxi is better. Cabs have access to Rua das Flores whereas our Uber had to leave us off on a side street instead. If you have much luggage, a taxi is better. Staff was absurdly attentive--learning and using most of our names when we wandered in or out. We loved the small outdoor pool and took breaks there on successive afternoons. You sometimes felt you needed breadcrumbs to follow from your room back to the lobby. A labyrinthe! But the rooms were delightful. We had drinks in the lobby bar and a decent lunch at the hotel restaurant. It was a great cap to our trip to Portugal.