front desk costumer service was horrible. We walked in on a person in the room they put us in who was already a patron of that room. After 1 hour of getting the run around, we finally got a room. The very next morning, an elder lady walked in our room cause they put her in our room for her visit. When she went back to get a refund cause she was now scared from that experience and felt unsafe, the property told her they could not give a refund and she had to take it or leave it. We were departing that room very soon, so we just let her have it instead of enduring what we went through the previous day with room changes.

front desk costumer service was horrible. We walked in on a person in the room they put us in who was already a patron of that room. After 1 hour of getting the run around, we finally got a room. The very next morning, an elder lady walked in our room cause they put her in our room for her visit. When she went back to get a refund cause she was now scared from that experience and felt unsafe, the property told her they could not give a refund and she had to take it or leave it. We were departing that room very soon, so we just let her have it instead of enduring what we went through the previous day with room changes.

Sheets with stains on them, among many other things

Sheets with stains on them, among many other things

Assistant General Manager was very rude to me and my guests along with a few other people that was staying there. The cops were called on people that was just standing on the balcony or even in front of their door. Tylor (The AGM) used a lot of profanity when speaking to us and while having an attitude. I reported it to another female in the Office but obviously nothing was done because once she left, his attitude came back. Will not recommend staying at this place!!

Assistant General Manager was very rude to me and my guests along with a few other people that was staying there. The cops were called on people that was just standing on the balcony or even in front of their door. Tylor (The AGM) used a lot of profanity when speaking to us and while having an attitude. I reported it to another female in the Office but obviously nothing was done because once she left, his attitude came back. Will not recommend staying at this place!!

We have hurricane issues. No electric for week. No food.. your hotel didn't even have microwave or coffee pot like your website advertised. TV we couldn't watch it was flickering so bad. Yes I told front desk .. no response.. I give your hotel zero.. wasted money. I want refund..

We have hurricane issues. No electric for week. No food.. your hotel didn't even have microwave or coffee pot like your website advertised. TV we couldn't watch it was flickering so bad. Yes I told front desk .. no response.. I give your hotel zero.. wasted money. I want refund..

the tv did not work when i came in and no controller. they did take a tv from another room and place it in my room. the electrical outlets did not work. no water pressure from the shower. the shower head was clogged up and i had to remove it just so i could shower. the handle was also loose. the sink faucet was not attached well and moved when you lifted the handle. no soap or shampoo in bath. overall, if you want a place to sleep, then fine. neighborhood is not the best either. it is a super 8 and they have no changed.

the tv did not work when i came in and no controller. they did take a tv from another room and place it in my room. the electrical outlets did not work. no water pressure from the shower. the shower head was clogged up and i had to remove it just so i could shower. the handle was also loose. the sink faucet was not attached well and moved when you lifted the handle. no soap or shampoo in bath. overall, if you want a place to sleep, then fine. neighborhood is not the best either. it is a super 8 and they have no changed.

Not my expectation

Roaches everywhere and staff ws very rude

Roaches everywhere and staff ws very rude

I entered a.l my check in information on line, including my credit card. When I arrived at the motel they asked me for my credit card again. I didn't have the one I used on line so I gave them a different one. I was under the impression when I enterd everything on line I wouldn't have to do it again when I arrived.

I entered a.l my check in information on line, including my credit card. When I arrived at the motel they asked me for my credit card again. I didn't have the one I used on line so I gave them a different one. I was under the impression when I enterd everything on line I wouldn't have to do it again when I arrived.

Besides the noise up stairs above my room all night and dropping stuff on the floor it was a good stay.

Besides the noise up stairs above my room all night and dropping stuff on the floor it was a good stay.

There was roaches in the rooms. We had to be moved the second night because the shower broke and the water would not turn off. They moved us to the second floor when more than 2/3 of the bottom floor was completely empty. The first room we were in the tv only had 3 channels. The WiFi was also horrible. They are 2 hotels in one Super 8 & Days Inn. One Wifi was public but would never even connect, the other you needed a password and it would connect but always say no internet connection. There was lots of shady looking people always walking around the parking lots all hours of the day and night. There was police always there. The only place to eat that was in walking distance was a Denny’s. If I could leave zero stars I would. Do not recommend and will not go back

There was roaches in the rooms. We had to be moved the second night because the shower broke and the water would not turn off. They moved us to the second floor when more than 2/3 of the bottom floor was completely empty. The first room we were in the tv only had 3 channels. The WiFi was also horrible. They are 2 hotels in one Super 8 & Days Inn. One Wifi was public but would never even connect, the other you needed a password and it would connect but always say no internet connection. There was lots of shady looking people always walking around the parking lots all hours of the day and night. There was police always there. The only place to eat that was in walking distance was a Denny’s. If I could leave zero stars I would. Do not recommend and will not go back

Terrible. No wifi that would actually work, roaches, and the toilet didn’t work. Lady at the desk was rude and basically said “oh well”

Terrible. No wifi that would actually work, roaches, and the toilet didn’t work. Lady at the desk was rude and basically said “oh well”

The water was off as well as roaches in the room

The water was off as well as roaches in the room

Absolutely horrible. Very sketchy area with the homeless loitering with security in front of the building particularly at night. Room had roaches, tv didn’t work, rusty tub, and the room needs a good painter. The scariest was having someone bang on the door at 11:15 pm claiming to be security and demanding for us to open the door. Scared me and my daughter so badly we left and slept in the car in a parking lot. Waste of money.

Absolutely horrible. Very sketchy area with the homeless loitering with security in front of the building particularly at night. Room had roaches, tv didn’t work, rusty tub, and the room needs a good painter. The scariest was having someone bang on the door at 11:15 pm claiming to be security and demanding for us to open the door. Scared me and my daughter so badly we left and slept in the car in a parking lot. Waste of money.

Roaches in the room, toilet needed plugging no one ever came, no toilet paper, no rags, no towels, no microwave asked 3x they never brought one. Worse hotel experience

Roaches in the room, toilet needed plugging no one ever came, no toilet paper, no rags, no towels, no microwave asked 3x they never brought one. Worse hotel experience

Have stayed there before but not again. First, the tv wasn't working right. Once we got it working, it got 5 channels, which 3 were shopping channels. Had to remove the toilet tank lid to flush. We stayed 3 days and housekeeping never came once. I had to hunt them down to ask for clean towels, which they directed me to the hotel laundry room. Then they only gave us 1 towel for 2 people. Then they charged a "damage fee" on the first day we checked in & didn't tell us about it. Only found out after we checked out and called the bank. Called the hotel about it and was told there were "damages" to our room. I told them how when the charged it the day we checked it according to the bank and we didn't check out until two days later. Breakfast was a joke!! The menu for breakfast was granola bars, coffee and juice. I know you get what you pay for but this hotel was better in Februarywhen we stayed last time. Corporate needs to make undercover visits to see what is going on.

Have stayed there before but not again. First, the tv wasn't working right. Once we got it working, it got 5 channels, which 3 were shopping channels. Had to remove the toilet tank lid to flush. We stayed 3 days and housekeeping never came once. I had to hunt them down to ask for clean towels, which they directed me to the hotel laundry room. Then they only gave us 1 towel for 2 people. Then they charged a "damage fee" on the first day we checked in & didn't tell us about it. Only found out after we checked out and called the bank. Called the hotel about it and was told there were "damages" to our room. I told them how when the charged it the day we checked it according to the bank and we didn't check out until two days later. Breakfast was a joke!! The menu for breakfast was granola bars, coffee and juice. I know you get what you pay for but this hotel was better in Februarywhen we stayed last time. Corporate needs to make undercover visits to see what is going on.

Filthy pool, room swarmed with cockroaches. Drug usage on property is rampant. Frankly, except for the staff, the most disgusting place that I have stayed.

Filthy pool, room swarmed with cockroaches. Drug usage on property is rampant. Frankly, except for the staff, the most disgusting place that I have stayed.

There was lg roaches and bugs in our room they tried to give us new room walked and roaches scattered. Staff was rude.