Me and GF stayed here amazing trip loved every minute of it

I recently stayed at the Krystal Grand Los Cabos, and it was an excellent experience. From the moment I arrived, I was warmly welcomed, and Nicole at the front desk made check-in via Expedia a breeze. She was incredibly helpful and made me feel right at home. The hotel is beautiful, offering stunning ocean views, well-kept facilities, and a variety of dining options. My room was spacious, clean, and had a fantastic view. The staff, especially those at the snack bar, worked tirelessly to serve guests, and I want to give them a high five for their hard work! While I enjoyed my stay, the O buffet could improve by offering more European dishes and a wider variety of seafood ( Coffee Machine need calibration). Also, turning on the air conditioning in the giant room on Thursdays and Saturdays would make dining more comfortable. It would be great if the hotel provided DJ music or parties for children to make their stay even more enjoyable. If you're interested in timeshares, Ramon and Mac offer informative VIP tours, but be sure to do your research before committing. Overall, I highly recommend Krystal Grand Los Cabos for a luxurious and relaxing getaway. The exceptional service, especially from Nicole, made my stay memorable. I can’t wait to return!

I recently stayed at the Krystal Grand Los Cabos, and it was an excellent experience. From the moment I arrived, I was warmly welcomed, and Nicole at the front desk made check-in via Expedia a breeze. She was incredibly helpful and made me feel right at home. The hotel is beautiful, offering stunning ocean views, well-kept facilities, and a variety of dining options. My room was spacious, clean, and had a fantastic view. The staff, especially those at the snack bar, worked tirelessly to serve guests, and I want to give them a high five for their hard work! While I enjoyed my stay, the O buffet could improve by offering more European dishes and a wider variety of seafood ( Coffee Machine need calibration). Also, turning on the air conditioning in the giant room on Thursdays and Saturdays would make dining more comfortable. It would be great if the hotel provided DJ music or parties for children to make their stay even more enjoyable. If you're interested in timeshares, Ramon and Mac offer informative VIP tours, but be sure to do your research before committing. Overall, I highly recommend Krystal Grand Los Cabos for a luxurious and relaxing getaway. The exceptional service, especially from Nicole, made my stay memorable. I can’t wait to return!

No air conditioning no shampoos

No air conditioning no shampoos

I like to say the property needs some changes cause I stayed there five years ago. It was very better. They need some improvement people that works. There are Excellent Nicole that works for Expedia. She was checking out on us every day. It was my pleasure to meet her and Julian, the waitress guy in the adults pool to

I like to say the property needs some changes cause I stayed there five years ago. It was very better. They need some improvement people that works. There are Excellent Nicole that works for Expedia. She was checking out on us every day. It was my pleasure to meet her and Julian, the waitress guy in the adults pool to

The property was well maintained. However the room 4509 had two broken double bed legs. Staff did not show up for services. We had all the time trouble receiving water bottle, coffee, soap and towels for showering. I complained three times to Expedia representative, and in cases the response was “I have spoken to manager and they will. Take care of it”.

The property was well maintained. However the room 4509 had two broken double bed legs. Staff did not show up for services. We had all the time trouble receiving water bottle, coffee, soap and towels for showering. I complained three times to Expedia representative, and in cases the response was “I have spoken to manager and they will. Take care of it”.

It is a nice, beachfront hotel. Staff was attentive, food was good. Some parts need to be renewed soon. We went during low season and had to wait for service or at the restaurants so I can imagine it gets really busy during high season. Overall it was a nice stay

It is a nice, beachfront hotel. Staff was attentive, food was good. Some parts need to be renewed soon. We went during low season and had to wait for service or at the restaurants so I can imagine it gets really busy during high season. Overall it was a nice stay

Everyone is always friendly and welcoming

Everyone is always friendly and welcoming

Infinity pool

Infinity pool

I love the adult pool .

Great staff

Food was limited and rooms were very outdated. It was just like staying at a motel 6

Food was limited and rooms were very outdated. It was just like staying at a motel 6

Great staff

In general rooms they been not clean very well Shower floor dirty,mirror not perfect clean The bed Under the bed was dirty The skirt was dirty of the bed or how do you say that The fridge was not full when we got the room The buffet was dirty Floor and table and table clothes When servers clean the tables They start with the clean the table and with same clothes they clean the chairs and they put that clothes in there pockets and start the routine with same clothes I saw that with my eyes

Beautiful room, definitely recommend the suites with ocean view.

In general rooms they been not clean very well Shower floor dirty,mirror not perfect clean The bed Under the bed was dirty The skirt was dirty of the bed or how do you say that The fridge was not full when we got the room The buffet was dirty Floor and table and table clothes When servers clean the tables They start with the clean the table and with same clothes they clean the chairs and they put that clothes in there pockets and start the routine with same clothes I saw that with my eyes

Beautiful room, definitely recommend the suites with ocean view.

House keeping did not clean the rooms , replace clean towels, or soap and had to call every night to ask for towels, soap, and just basic things like water

House keeping did not clean the rooms , replace clean towels, or soap and had to call every night to ask for towels, soap, and just basic things like water

Definitely not a 5 star fancy resort. More of like a Motel 6 Mexican resort. Rooms were alright. We had to change rooms due to our air not working. Buttttttt the men working at the pools getting drink and food orders are incredible workers. Never found an employee without a smile on their face. Always willing to help where you needed it. Buffet had great options. Pepsi products only. It’s not close to anything so you’re paying for taxis everywhere.

Definitely not a 5 star fancy resort. More of like a Motel 6 Mexican resort. Rooms were alright. We had to change rooms due to our air not working. Buttttttt the men working at the pools getting drink and food orders are incredible workers. Never found an employee without a smile on their face. Always willing to help where you needed it. Buffet had great options. Pepsi products only. It’s not close to anything so you’re paying for taxis everywhere.

The property had great shows at no charge. They had a 24/7 snack bar with great grab and go food. What we did not like was that our party of 6 adults 1 child were not able to be seated together at every meal even though there were empty tables. At the buffet & Italian restaurant some of the food was great some was average. We would definitely stay again.

Staff was great

Staff was great

The property had great shows at no charge. They had a 24/7 snack bar with great grab and go food. What we did not like was that our party of 6 adults 1 child were not able to be seated together at every meal even though there were empty tables. At the buffet & Italian restaurant some of the food was great some was average. We would definitely stay again.