Booked for a one night stay. Sign outside clearly stated meals available every day. Registered, went to our room (which was next to a very busy road but earplugs were left for us on bedside cabinets) which was nice, clean and with a large bathroom. Went down to the bar to order some drinks and whilst waiting to be served were told no food was being served that evening nor, indeed, no food had been served all day as the chef was off sick. When we asked where we could get something to eat it was met with a “sorry folks”, you could drive back to Wimborne. Decided that this was totally not what we wanted so decided to check out and travelled to Ringwood and booked into a Hotel there. Now cannot get any refund.

Booked for a one night stay. Sign outside clearly stated meals available every day. Registered, went to our room (which was next to a very busy road but earplugs were left for us on bedside cabinets) which was nice, clean and with a large bathroom. Went down to the bar to order some drinks and whilst waiting to be served were told no food was being served that evening nor, indeed, no food had been served all day as the chef was off sick. When we asked where we could get something to eat it was met with a “sorry folks”, you could drive back to Wimborne. Decided that this was totally not what we wanted so decided to check out and travelled to Ringwood and booked into a Hotel there. Now cannot get any refund.

Nice staff, decent food, lovely clean room

Nice staff, decent food, lovely clean room

Excellent value for money and accommodated a very late check in.

Excellent value for money and accommodated a very late check in.

Very nice room, very friendly staff, lovely food

Very nice room, very friendly staff, lovely food

Very noisy from road traffic, but room was warm so needed window open. Areas of room were dirty, with dust and dead flies, bathroom was relatively clean. Food was tasty and well priced. Staff were Friendly.

Very noisy from road traffic, but room was warm so needed window open. Areas of room were dirty, with dust and dead flies, bathroom was relatively clean. Food was tasty and well priced. Staff were Friendly.

One night spent at the Norton Inn. staff were welcoming and helpful. Very dog friendly. Room was comfortable and clean. Breakfast consisted of cereal and a choice of cooked , which was delicious.

One night spent at the Norton Inn. staff were welcoming and helpful. Very dog friendly. Room was comfortable and clean. Breakfast consisted of cereal and a choice of cooked , which was delicious.

Friendly staff. Comfy and cosy room. Great food for breakfast and evening meal. Thanks very much.

Friendly staff. Comfy and cosy room. Great food for breakfast and evening meal. Thanks very much.

Such a friendly warm welcome really made our stay here! room was fine, menu good but the team there just made it such a pleasant stay! couldn't recommend enough - will definitely be returning!

Such a friendly warm welcome really made our stay here! room was fine, menu good but the team there just made it such a pleasant stay! couldn't recommend enough - will definitely be returning!

Do not stay here!!! Last night I stayed at The Hornton Inn. After arriving for business and going to change in my room, I stayed in Room 5 it was freezing cold, I asked a staff member if this could be looked at. It had two radiators neither on, a tiny electric radiator by the bed. (A red flag!) I left to have my meeting, came back and the room was still the same. The bedding was verging on damp, the walls very cold, neither radiator on. I returned to the bar to ask what could be done, as nothing had changed, the staff member text the manager, I suggested calling as it would be quicker, the manager claimed the central heating had been turned on but none of the radiators in the hall way or my room were warm. It appeared at breakfast I wasn’t the only guest who complained about the cold. After looking in three rooms with a staff member I receive a second tiny electric radiator. I had both on next to my bed that night and slept fully clothed with three tops on. It was shockingly bad and could not wait to leave in the morning! I have stayed at other nearby places that were cheaper and far better! Whilst the breakfast was ok, it is beyond understanding in an age of reviews and how easy it is to receive a bad review and damaged reputation that staff, managers and owners would not resolve an issue and make sure guests are happy. I gave my view when leaving but only received a very weak apology. It appears The Horton Inn is run on a shoestring and saves money where it can.

Do not stay here!!! Last night I stayed at The Hornton Inn. After arriving for business and going to change in my room, I stayed in Room 5 it was freezing cold, I asked a staff member if this could be looked at. It had two radiators neither on, a tiny electric radiator by the bed. (A red flag!) I left to have my meeting, came back and the room was still the same. The bedding was verging on damp, the walls very cold, neither radiator on. I returned to the bar to ask what could be done, as nothing had changed, the staff member text the manager, I suggested calling as it would be quicker, the manager claimed the central heating had been turned on but none of the radiators in the hall way or my room were warm. It appeared at breakfast I wasn’t the only guest who complained about the cold. After looking in three rooms with a staff member I receive a second tiny electric radiator. I had both on next to my bed that night and slept fully clothed with three tops on. It was shockingly bad and could not wait to leave in the morning! I have stayed at other nearby places that were cheaper and far better! Whilst the breakfast was ok, it is beyond understanding in an age of reviews and how easy it is to receive a bad review and damaged reputation that staff, managers and owners would not resolve an issue and make sure guests are happy. I gave my view when leaving but only received a very weak apology. It appears The Horton Inn is run on a shoestring and saves money where it can.