The gym is great great view and equipement

The gym is great great view and equipement

Nice hotel, up-scale. Not particularly close to much, although a nice Italian restaurant next door. Not really walkable.

Nice hotel, up-scale. Not particularly close to much, although a nice Italian restaurant next door. Not really walkable.

I definitely don’t think this hotel should be classed as a 5star. First of all in 5 star hotels it’s unheard of to pay for the spa (whether it’s private or owned by a 3P provider). We paid 35€ each and that was only per day not even for the whole stay, it just dampens your whole mood then for the rest of the stay. The rooms didn’t have a kettle nor coffee or tea which even 3 star hotels usually have. The breakfast was OK, the coffee was from a machine and the restaurant of the hotel was closed I loved however the staff they were all so nice and attentive.

I definitely don’t think this hotel should be classed as a 5star. First of all in 5 star hotels it’s unheard of to pay for the spa (whether it’s private or owned by a 3P provider). We paid 35€ each and that was only per day not even for the whole stay, it just dampens your whole mood then for the rest of the stay. The rooms didn’t have a kettle nor coffee or tea which even 3 star hotels usually have. The breakfast was OK, the coffee was from a machine and the restaurant of the hotel was closed I loved however the staff they were all so nice and attentive.

Location was excellent. Staff was wonderful. Room was spacious and clean. Shower and bath were difficult to use

Location was excellent. Staff was wonderful. Room was spacious and clean. Shower and bath were difficult to use

The very annoying thing about this property is that the photos are completely misleading making the room seem vastly larger and more luxurious than it actually is. The room is simple and clean but here were many shortcomings: the TV remote did not work and there were no english/international channels; there was one narrow comforter for 2 people on the bed and nothing extra available in the room; we learned after checking in that the power would be turned off the following day for renovations; and, finally we learned that the restaurant was closed for the foreseeable future. We arrived after dinner and the main door was locked;an envelope was left in the door for us bit there was no head-up by phone/text/email in advance. The entrance is on a back lane with garbage bins on both sides so we felt we were coming in by the janitorial entrance. On the positive side, the hotel was receptive when we said we were disappointed and would stay only one night instead of 5.

The very annoying thing about this property is that the photos are completely misleading making the room seem vastly larger and more luxurious than it actually is. The room is simple and clean but here were many shortcomings: the TV remote did not work and there were no english/international channels; there was one narrow comforter for 2 people on the bed and nothing extra available in the room; we learned after checking in that the power would be turned off the following day for renovations; and, finally we learned that the restaurant was closed for the foreseeable future. We arrived after dinner and the main door was locked;an envelope was left in the door for us bit there was no head-up by phone/text/email in advance. The entrance is on a back lane with garbage bins on both sides so we felt we were coming in by the janitorial entrance. On the positive side, the hotel was receptive when we said we were disappointed and would stay only one night instead of 5.

Very good

Very good

This hotel, with its marvelous location, outstanding cleanliness, friendly staff, ecxellent breakfast, and reasonable price, made our 3 days in Bratislava the highlight of our tour that also included Vienna and Budapest.

This hotel, with its marvelous location, outstanding cleanliness, friendly staff, ecxellent breakfast, and reasonable price, made our 3 days in Bratislava the highlight of our tour that also included Vienna and Budapest.

We really enjoyed this hotel, the breakfast was great, comfy bed & clean. Loved the riverside walk to town. The dining options in the area were fantastic highly recommend eating at Massimo’s. My only critique is it’s time to upgrade the towels.

We really enjoyed this hotel, the breakfast was great, comfy bed & clean. Loved the riverside walk to town. The dining options in the area were fantastic highly recommend eating at Massimo’s. My only critique is it’s time to upgrade the towels.

The hotel itself is nice but you have to pay extra for really every single little service. Obviously Spa is an extra 35 Euros. Parking 40 Euros. Cheap rittersport chocolate from minibar 10 euros. Egg Benedict at a breakfast you already payed: plus 13 Euros. I have no problem to pay the price for a nice place but the extra costs are just not in relation with the service offered. Also the hillside rooms are actually in front of a frequented car road and the river side rooms have 2/3 of the view blocked by other buildings. It’s sad that a hotel with such a nice potential makes his guests feel like cash cows. Service is extremely overcooled at reception. Service at breakfast and for luggage are really nice and friendly. Nice 25-30 minutes walk to the city center

The hotel itself is nice but you have to pay extra for really every single little service. Obviously Spa is an extra 35 Euros. Parking 40 Euros. Cheap rittersport chocolate from minibar 10 euros. Egg Benedict at a breakfast you already payed: plus 13 Euros. I have no problem to pay the price for a nice place but the extra costs are just not in relation with the service offered. Also the hillside rooms are actually in front of a frequented car road and the river side rooms have 2/3 of the view blocked by other buildings. It’s sad that a hotel with such a nice potential makes his guests feel like cash cows. Service is extremely overcooled at reception. Service at breakfast and for luggage are really nice and friendly. Nice 25-30 minutes walk to the city center

One of the most expensive in Bratislava, but I can see why. House keeping knock every day at 9 am, regardless of DND being on. Breakfast very average. Biggest issue, no pool acces, even at €200+ a night!… another €35.

One of the most expensive in Bratislava, but I can see why. House keeping knock every day at 9 am, regardless of DND being on. Breakfast very average. Biggest issue, no pool acces, even at €200+ a night!… another €35.

The concierge was extremely helpful. She was wonderful

The concierge was extremely helpful. She was wonderful

It was great

It was great

The cleanness and customer service

The cleanness and customer service

Excellent hotel. The only advice I would have for expedia is to note that pool is available at an additional charge. I booked the hotel because it had a pool. The charge for pool was $35 per person. Parking was $39 per day.

Excellent hotel. The only advice I would have for expedia is to note that pool is available at an additional charge. I booked the hotel because it had a pool. The charge for pool was $35 per person. Parking was $39 per day.

Nice hotel and friendly staff

Nice hotel and friendly staff

This is a modern stylish property on the banks of the Danube river in Bratislava. The rooms are well appointed and comfortable. The restaurant is nice albeit the main restaurant is closed at the weekend (when we were there anyway), the bar was still serving food. I would recommend.

This is a modern stylish property on the banks of the Danube river in Bratislava. The rooms are well appointed and comfortable. The restaurant is nice albeit the main restaurant is closed at the weekend (when we were there anyway), the bar was still serving food. I would recommend.