We are old people. We booked 3 nights. But the stairs in room are broken and not stable.What is very strange is that we had to pay a much higher price first before we could see and change to another room. That is why we made the painful decision to leave the place. We stayed only 1 night, but paid for 3 nights. Until today we have not got refund. Is there no regulations about this?

We are old people. We booked 3 nights. But the stairs in room are broken and not stable.What is very strange is that we had to pay a much higher price first before we could see and change to another room. That is why we made the painful decision to leave the place. We stayed only 1 night, but paid for 3 nights. Until today we have not got refund. Is there no regulations about this?

Basic single room accommodation with shared bathroom. It's a good area, narrow street but easy to find good eating places and some of the major attractions. Staff were extremely helpful with any requests. I would definitely stay there again

Basic single room accommodation with shared bathroom. It's a good area, narrow street but easy to find good eating places and some of the major attractions. Staff were extremely helpful with any requests. I would definitely stay there again

The service was excellent, got some nice tips, thanks! I would recommend installing mirrors to every room, weatherstripes to all doors(for better sound proofing) and a larger trash can to the toilets (more space to put toilet paper as the paper was forbidden to put in to the toilet). Those costs about nothing. The roof terrace was nice!

The service was excellent, got some nice tips, thanks! I would recommend installing mirrors to every room, weatherstripes to all doors(for better sound proofing) and a larger trash can to the toilets (more space to put toilet paper as the paper was forbidden to put in to the toilet). Those costs about nothing. The roof terrace was nice!

Very comfortable, so glad we stayed here. Room was super comfortable, clean, and air conditioning was quiet and effective.

Very comfortable, so glad we stayed here. Room was super comfortable, clean, and air conditioning was quiet and effective.

Very cosy hotel/hostel. Staff was supernice and location excellent! The terrasse on the 3 floor was an unexpected surprise. Very cosy with great surroundings. The room was simple but nice.

Very cosy hotel/hostel. Staff was supernice and location excellent! The terrasse on the 3 floor was an unexpected surprise. Very cosy with great surroundings. The room was simple but nice.

Very central located and very convenient. But a little white paint and some good lighting would do wonders to this property. Okay for Sevilla and its prices but you have to have modest expectations.

Very central located and very convenient. But a little white paint and some good lighting would do wonders to this property. Okay for Sevilla and its prices but you have to have modest expectations.

Nice location, fine for one night stay in centre of Cadiz. Walking distance of train station and airport bus stop too

Nice location, fine for one night stay in centre of Cadiz. Walking distance of train station and airport bus stop too

If you are bring a car, do not stay here. They said they have some parking space but actualy it is not. Also the room was so cold so we had to wear our jacket inside the room.

If you are bring a car, do not stay here. They said they have some parking space but actualy it is not. Also the room was so cold so we had to wear our jacket inside the room.

The room got fluid after a person took a shower.

The room got fluid after a person took a shower.

Neighborhood was difficult to navigate when driving and loaded with extra luggage.

Neighborhood was difficult to navigate when driving and loaded with extra luggage.

The desk manager Angel was friendly, helpful, and fluent in English. Trying to navigate the complicated traffic of downtown Seville was a challenge, but at least the Monterena offered private parking nearby. The rooms themselves are within walking distance of the cathedral, the royal alcazar, and other key sights.

The desk manager Angel was friendly, helpful, and fluent in English. Trying to navigate the complicated traffic of downtown Seville was a challenge, but at least the Monterena offered private parking nearby. The rooms themselves are within walking distance of the cathedral, the royal alcazar, and other key sights.

The staff is very gentle and clean; sometimes other visitors are not.

The staff is very gentle and clean; sometimes other visitors are not.

Guests screaming and no reception during the night.

Guests screaming and no reception during the night.

Parking was terrible. There is nowhere to park, even for a short time in front of the pensione to offload luggage. I had reserved the day before, and nobody got back to me about parking until 14.00 the day of check-in. I had to park very far from the pensione. The couch, which they claim sleeps two, has support pieces under the padding which fall off (too short). Nobody in the office speaks English or makes the slightest effort to understand English.

Parking was terrible. There is nowhere to park, even for a short time in front of the pensione to offload luggage. I had reserved the day before, and nobody got back to me about parking until 14.00 the day of check-in. I had to park very far from the pensione. The couch, which they claim sleeps two, has support pieces under the padding which fall off (too short). Nobody in the office speaks English or makes the slightest effort to understand English.

A good value ,well located hostel near enough to train station and Santa Cruz area.Room was perfectly clean and comfortable with air con unit. Shared bathroom was also fine and just across the corridor. Close to restaurants and bars along with tourist sites.

A good value ,well located hostel near enough to train station and Santa Cruz area.Room was perfectly clean and comfortable with air con unit. Shared bathroom was also fine and just across the corridor. Close to restaurants and bars along with tourist sites.

The pension is in the very centre of the town from a walkable distance from every important sites. It has a nice authentic Andalusian atmosphere. It has its own garage if you arrive by car, but secure place in advance.

Amazing little place with lovely courtyard! The room was lovely and was comfortable. For the price it was a really good stay!