This is a pleasant hotel run by very hardworking, friendly and welcoming people. The hotel seems to mainly attract Italian travellers but they worked hard to accommodate us English-only speakers. The rooms are clean and basic but many have excellent views of the Cala Gonone bay. A shuttle is offered to town and the beach but it is only a 5-minute walk so we never used it. There is regular music by the pool which usually stops at a reasonable hour for sleeping. Breakfast is, like most Italian hotels, basic. The resort is cash-free so if you are not all-inclusive you need to pre-pay onto a charge card for the bar and dinner, which is essentially a single-seating buffet affair where you are given the same table every night. Everyone turns up religiously at 19:30 and raids the barbecue, which happens every night and has a good and varying range of meat and fish. There is no official parking but unless you are unlucky you should get a free space outside on the street (not the blue spaces).

We handed over our passports at the start of our 2 day stay. Being from the UK, we're not used to doing this. Although it's standard practice in Italy, the hotel normally just notes the details and gives them back. The passports were not given back to us when we checked out. We forgot to ask for them, admittedly, but I'm astonished the hotel forgot to give them back. They didn't even call us to tell us they still had them. It was only when we got to our next hotel 2.5 hours drive away that we realised. We had to drive all the way back. We got a vague apology from the girl on the desk, nothing from the management (who weren't to be seen on our return). What's more, passports are kept in open pigeonholes behind the front desk - i.e. the security of these important documents is terrible. We won't be going back.

We had a lovely 5 day stay at this family resort. They had great activities for the kids and the one thing that I would suggest is to have one animatrice who speaks decent English. Everyone is super nice and helpful. The pool is lovely and of course the boat excursions are the main draw to Cala Gognone. We will definitely come back again and hopefully not in June as it's still a bit tricky with the weather. July would be the ideal time before the Italians go on holiday full force in August. Really great location and walking distance to the best seafood restaurant in town, ristorante da Graziano.

Very enjoyable stay in this well equipped hotel just a short walk from the beach and restaurants on the front. Staff were very friendly and helpful, and were very accomodating when we asked to change rooms. (On arrival we were shown to a room overlooking the road, but as we could see the hotel was not at all busy we asked to be moved to the otherside and ended up with one overlooking the pool giving us a view of both the mountains and the sea which was great). On the down side this room was very small and the bed was not at all comfortable with one v thin pillow each and a hard mattress (having backpacked around the world I am more than used to dodgey beds but I expected more from a 4 star hotel). We were there in October and it was v quiet but I imagine in the summer it would be packed with families as there was lots of activities for kids (something to bear in mind if you are looking for a quiet stay). Overall, we enjoyed it and would return.

Great location - the room had a great view of the sea, and we were only a 5-10 minute walk from some fabulous restaurants. Hotel had a shuttle bus to the beach, and the staff were very helpful.