A horror story, pls avoid: Disgusting bathroom, soiled bathmat, bathtub that has a hollow support, sad-looking thin bath towels, no cleaning service, dingy lighting, no hot water, the list goes on. This riad also gave us the wrong room the first night, and owner did not apologize or see a need to compensate us for the inconvenience. Very puzzled by the good rating. We recommend a no for this riad. In contrast to owner, staff tried to be helpful by packing a breakfast for our early check out and bringing suitcases down - which was thoughtful.

A horror story, pls avoid: Disgusting bathroom, soiled bathmat, bathtub that has a hollow support, sad-looking thin bath towels, no cleaning service, dingy lighting, no hot water, the list goes on. This riad also gave us the wrong room the first night, and owner did not apologize or see a need to compensate us for the inconvenience. Very puzzled by the good rating. We recommend a no for this riad. In contrast to owner, staff tried to be helpful by packing a breakfast for our early check out and bringing suitcases down - which was thoughtful.

The property lists free parking as an included benefit, but has no such parking to offer. When I asked where to park my vehicle I was told to find a place on the street. That is not free parking. Despite an empty hotel, I was given a room on the fourth floor of a hotel with no elevator, which felt unhelpful. The building is a gem, which is worth seeing as an example of local and period architecture. It is difficult to find and should probably come with arrival instructions.

The property lists free parking as an included benefit, but has no such parking to offer. When I asked where to park my vehicle I was told to find a place on the street. That is not free parking. Despite an empty hotel, I was given a room on the fourth floor of a hotel with no elevator, which felt unhelpful. The building is a gem, which is worth seeing as an example of local and period architecture. It is difficult to find and should probably come with arrival instructions.

This is an absolutely beautiful property with a lot of charm and exquisite details. The rooms are clean and comfortable with views of the gorgeous indoor atrium. Breakfast is delicious. And the property is located within walking distance of the shops (though it is a maze to walk through so you should get a guide). the staff is very friendly and helpful, though this is not a 24/7 type of place. The property manager is only available during business hours and there is no easy way to find help if you need it. That said, the staff knocks themselves out to be very helpful and treat you like family and I think they keep their eyes out to see if you need help. The two challenges with this property are (1) getting to it. If you try to come using a red cab, those cabs cannot enter this area of Fes. you will need a private car or another type of taxi service to get you to the property. also, GPS gets mixed up in this area and may direct you to a different property which looks adjacent the but the streets are a maze and it can be difficult. Best to contact the property to get guidance on arrival and departure. and (2) there is no elevator. there are narrow stairs to get to rooms. But the staff help you with your bags. Just tough if you have bad knees. Other than those two details, this property is well worth finding and staying in! Architecture and friendliness you may never experience anywhere else.

This is an absolutely beautiful property with a lot of charm and exquisite details. The rooms are clean and comfortable with views of the gorgeous indoor atrium. Breakfast is delicious. And the property is located within walking distance of the shops (though it is a maze to walk through so you should get a guide). the staff is very friendly and helpful, though this is not a 24/7 type of place. The property manager is only available during business hours and there is no easy way to find help if you need it. That said, the staff knocks themselves out to be very helpful and treat you like family and I think they keep their eyes out to see if you need help. The two challenges with this property are (1) getting to it. If you try to come using a red cab, those cabs cannot enter this area of Fes. you will need a private car or another type of taxi service to get you to the property. also, GPS gets mixed up in this area and may direct you to a different property which looks adjacent the but the streets are a maze and it can be difficult. Best to contact the property to get guidance on arrival and departure. and (2) there is no elevator. there are narrow stairs to get to rooms. But the staff help you with your bags. Just tough if you have bad knees. Other than those two details, this property is well worth finding and staying in! Architecture and friendliness you may never experience anywhere else.

This design, location and service at this riad are fantastic. The decoration of the place is beautiful, it is on one of the entrances to the medina, and the people who run it are great. Highly recommended!

This design, location and service at this riad are fantastic. The decoration of the place is beautiful, it is on one of the entrances to the medina, and the people who run it are great. Highly recommended!