Restaurant is closed for refurbishment; not made aware at point of booking. Only hot breakfast offering was bacon rolls and nothing else. Standard cold offering.

This was a 1-night stay for work, parking available at rear of premises but not enough spaces for the amount of rooms at hotel. I was in room 32 at rear of premises so got noise in the room from the car park at the rear. The room was very basic but functional. The heating was on high and controlled centrally. I had asked in the booking for decaf tea and coffee but there was none, so went asked lady on reception and got some decaf coffee. At the moment their restaurant is being refurbished so breakfast (included in room price) is in the reception foyer. The wifi was poor. I managed to get on it with one device when I arrived (about 3pm) but later in the evening could not get on at all. The venue is walkable into the town centre with a lot of choices for evening meals.

Not so great like a half way house

I arrived very late at night and the front door was locked. I am the bell which was prompted answered. The man who answered the door was not rude but was not at all friendly or welcoming. I was given my room key and directed to my room. My room itself was comfortable but very plain with no decoration and lots of dust on the surfaces. The blind at the window was dirty and stained and the room absolutely stunk of cigarettes. I am glad I only had to stay one night.

I arrived very late at night and the front door was locked. I am the bell which was prompted answered. The man who answered the door was not rude but was not at all friendly or welcoming. I was given my room key and directed to my room. My room itself was comfortable but very plain with no decoration and lots of dust on the surfaces. The blind at the window was dirty and stained and the room absolutely stunk of cigarettes. I am glad I only had to stay one night.

Without doubt the worst hotel we have ever stayed in! Threadbare carpets throughout, front entrance doors are rotten and hanging in the breeze , really not sure how they call this a hotel! Not even good as a hostel, We chose it for its location for us to meet up with some friends, when we got back from our evening out it became apparent that the guy I think directly below us was having a party of his own which left the rest of the clientele either banging on floors or the walls, after sticking it out for 2-3 hours had had enough and packed our bags and left around 4.30 in the morning, whilst walking back to our car in the car park in the dark and passing the window below us completely lit up with some guy completely out of his head dancing completely stark naked in front of the tv! I think it’s fair to say that we didn’t feel comfortable or safe in this environment,When we left through reception I made it very clear to the guy on reception that this place is a tip, And I totally stand by that!! Surprising we didn’t stay around to sample the culinary delights of breakfast!! Total shambles! Not sure how this place could have any stars at all! If I could give it a minus rating I definitely would, Horrendous experience!! Hotels .com should not be promoting this kind of place it’s not fair to the people booking or indeed hotels.com themselves! Very poor place avoid like the plague, Two very disappointed clients

Without doubt the worst hotel we have ever stayed in! Threadbare carpets throughout, front entrance doors are rotten and hanging in the breeze , really not sure how they call this a hotel! Not even good as a hostel, We chose it for its location for us to meet up with some friends, when we got back from our evening out it became apparent that the guy I think directly below us was having a party of his own which left the rest of the clientele either banging on floors or the walls, after sticking it out for 2-3 hours had had enough and packed our bags and left around 4.30 in the morning, whilst walking back to our car in the car park in the dark and passing the window below us completely lit up with some guy completely out of his head dancing completely stark naked in front of the tv! I think it’s fair to say that we didn’t feel comfortable or safe in this environment,When we left through reception I made it very clear to the guy on reception that this place is a tip, And I totally stand by that!! Surprising we didn’t stay around to sample the culinary delights of breakfast!! Total shambles! Not sure how this place could have any stars at all! If I could give it a minus rating I definitely would, Horrendous experience!! Hotels .com should not be promoting this kind of place it’s not fair to the people booking or indeed hotels.com themselves! Very poor place avoid like the plague, Two very disappointed clients

This Hotel very basic no fills free breakfast very stange . Ok if your going into London